Indian Journal of Industrial Relations: Economics & Social Dev.

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Benchmarking Industry Practices in Sales HR in India


Affiliations
1 Institute of Management Technology, Ghaziabad 201001, India
2 Bharti Airtel, Kolkata, India
     

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This study reveals that most of the insurance companies are very new and the HR departments are juvenile with recently established HR departments under improvement. Activities like recruitment, training&development, compensation, incentives, rewards&recognition have been undertaken more or less in the same manner with slight differences. The process of performance management has been found to be varying in terms of the procedures, the parameters being the same. The recommendations involve initiatives to improve consultant performance and recruitment quality by improving the testing methods, online training and material implementation, etc.
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  • Benchmarking Industry Practices in Sales HR in India

Abstract Views: 292  |  PDF Views: 0

Authors

Sanjay Kumar Singh
Institute of Management Technology, Ghaziabad 201001, India
G. Sindhu
Bharti Airtel, Kolkata, India

Abstract


This study reveals that most of the insurance companies are very new and the HR departments are juvenile with recently established HR departments under improvement. Activities like recruitment, training&development, compensation, incentives, rewards&recognition have been undertaken more or less in the same manner with slight differences. The process of performance management has been found to be varying in terms of the procedures, the parameters being the same. The recommendations involve initiatives to improve consultant performance and recruitment quality by improving the testing methods, online training and material implementation, etc.

References