Indian Journal of Industrial Relations: Economics & Social Dev.

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Human Resource Roles in India


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1 XLRI, Jamshedpur 8310 001, India
     

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The purpose of the study is to find out the human resource (HR) roles in India replicating the model for multiple roles proposed by Conner and Ulrich (1996). Based on the data collected from 293 managers - both HR and non-HR, the study concludes that HR is playing predominately administrative expert and employee champion roles now. But in future its predominant roles will be as a strategic partner and a change agent. The study finds that the overall quality of delivery of HR services is going to be increased. Further, no significant difference is established about the HR roles between manufacturing, service and software organisations.
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  • Human Resource Roles in India

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Authors

M. Srimannarayana
XLRI, Jamshedpur 8310 001, India

Abstract


The purpose of the study is to find out the human resource (HR) roles in India replicating the model for multiple roles proposed by Conner and Ulrich (1996). Based on the data collected from 293 managers - both HR and non-HR, the study concludes that HR is playing predominately administrative expert and employee champion roles now. But in future its predominant roles will be as a strategic partner and a change agent. The study finds that the overall quality of delivery of HR services is going to be increased. Further, no significant difference is established about the HR roles between manufacturing, service and software organisations.

References