Competencies for Building Performance Excellence: A Study in a Fertilizer Unit

Competency has a wide meaning and includes knowledge, abilities, skills and behavior exhibited in accomplishing a task. Competency mapping is a tool for mapping the competencies required for executing roles or jobs. The identification and fixing of competencies differ according to the nature of the organization. This paper examines the current practice in a fertilizer company operating at level 4. The methodology for calculation of gap in the required proficiency level is scrupulously discussed. The proficiency gap is a useful metric for the organization to formulate its development and competitive strategies. The level wise approach is adopted for calculating the competency gap in the fertilizer unit.