IMS Manthan (The Journal of Mgt., Comp. Science & Journalism)

Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Impact of Knowledge Management on Organizational Performance: An Empirical Study


Affiliations
1 Faculty of Management, VNS Group of Institutions, Bhopal (M.P), India
     

   Subscribe/Renew Journal


The main objectives of this paper were to study Knowledge Management and Organizational Performance, to find the correlation between Knowledge Management and Organizational Performance, to find the correlation between Knowledge Management and sub dimensions of Organizational Performance, to see the association among subscales of Knowledge Management and to find out the impact of knowledge management on organizational performance. The scope of the study was service and manufacturing sector organizations in India. The sample comprised of 118 respondents drawn from eight service and manufacturing sector organizations in India. The results revealed a very significant positive correlation between Knowledge Management and Organizational Performance. The results further indicate that the knowledge management has significant moderate impact on organizational performance. Almost all null hypotheses concerning Knowledge Management and Organizational Performance and their sub-scales vis-à-vis failed to be rejected.

Keywords

Knowledge Management, Organization Performance and Service & Manufacturing Organizations
Subscription Login to verify subscription
User
Notifications
Font Size


  • Anthes, G.H. “Learning: How to Share” Computerworld. Vol. 32, No. 8, 1998, Pp. 75-77.

  • Bose, R. “Knowledge Management Metrics” Industrial Management & Data Systems. Vol. 104, No. 6, 2004, Pp. 457-468.

  • Choi, B., and Lee, H. “Knowledge Management and Organizational Performance” INFORMS & KORMS. Seoul (Korea), 2000, Pp. 1104-1113.

  • Choi, B., Poon, S.K., and Davis, J.G. “Effects of knowledge management strategy on organizational performance: A complementarity theory-based approach” Omega. Vol.36, 2008, Pp. 235 - 251.

  • Darroch, J. Knowledge Management, Innovation, and Firm Performance” Journal of Knowledge Management. Vol. 9, No. 3, 2005, Pp. 101-115.

  • Dixon, N. M. “The Organizational Learning Cycle: How We Can Learn Collectively” 2nd ed., New York: McGraw-Hill, 1999, Pp.70-75.

  • Emden, Z., Yaprak, A. and Cavusgil, S.T. “ Learning from Experience in International Alliances: Antecedents and Firm Performance Implications” Journal of Business Research. Vol. 58, No. 7, 2005, Pp. 883-892.

  • Gold, A.H., Malhortra, A. and Segars, A.H. “Knowledge Management: An Organizational Capabilities Perspective” Journal of Management Information Systems. Vol. 18, No, 1, 2001, Pp. 185-214.

  • [Grant, R.M. “Toward a Knowledge-Based Theory of the Firm” Strategic Management Journal. Vol. 17, Winter Special Issue, 1996, Pp. 109-122.

  • Jaworski, B.J., Kohli and Ajay K. “Market Orientation: Antecedents and Consequences” Journal of Marketing. Vol. 57, No. 3, 1993, Pp. 53-70.

  • Jerez-Góomez, Pilar, Céspedes-Lorente, José, Valle-Cabrera and Ramón. “Organizational Learning Capability: a proposal of measurement” Journal of Business Research. Vol. 58, No. 6, 2005, Pp. 715-725.

  • Mckeen J.D., Zack, M.H., and Singh, S. “Knowledge Management and Organizational Performance: An Exploratory Survey” Proceedings of the 39th Hawaii International Conference on System Sciences, 2006.

  • Richard, P.J., Devinney, T.M., Yip, G.S. and Johnson, G. “Measuring Organizational Performance: Towards Methodological Best Practice” Journal of Management. Vol. 35, No. 3, 2009, Pp. 718-804.

  • Silverstone, S. “What’s the key to implementing Knowledge Management?”. Knowledge Management Magazine. 1999, www.strassman.com/pubs/kmmag0499.html.

  • Smith, D.E. (Eds.). “Knowledge, Groupware and the Internet, Boston: Butterworth-Heinemann, 1999.

  • Teece, J.D. “Strategies for Managing Knowledge Assets: the Role of firm structure and Industrial Context. in Nonaka, I. and Teece, D. (ed.), Managing Industrial Knowledge, Sage Publications, London, 2001, Pp. 125-144.

  • Venkatraman, N. and Ramanujam, V. “Measurement of Business Performance in Strategy Research: A Comparison of Approaches” The Academy of Management Review. Vol. 11, No. 4, 1986, Pp. 801-814.


Abstract Views: 227

PDF Views: 0




  • Impact of Knowledge Management on Organizational Performance: An Empirical Study

Abstract Views: 227  |  PDF Views: 0

Authors

Pratyush Tripathi
Faculty of Management, VNS Group of Institutions, Bhopal (M.P), India

Abstract


The main objectives of this paper were to study Knowledge Management and Organizational Performance, to find the correlation between Knowledge Management and Organizational Performance, to find the correlation between Knowledge Management and sub dimensions of Organizational Performance, to see the association among subscales of Knowledge Management and to find out the impact of knowledge management on organizational performance. The scope of the study was service and manufacturing sector organizations in India. The sample comprised of 118 respondents drawn from eight service and manufacturing sector organizations in India. The results revealed a very significant positive correlation between Knowledge Management and Organizational Performance. The results further indicate that the knowledge management has significant moderate impact on organizational performance. Almost all null hypotheses concerning Knowledge Management and Organizational Performance and their sub-scales vis-à-vis failed to be rejected.

Keywords


Knowledge Management, Organization Performance and Service & Manufacturing Organizations

References