IMS Manthan (The Journal of Mgt., Comp. Science & Journalism)

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A Study of Health Problems of Working Women in BPO sector in Delhi and NCR


Affiliations
1 Deptt. of CS and IT, Rajasthan Vidyapeeth (Deemed) University, Udiapur (Raj.), India
2 Dept. of Accounting & Finance, University of Petroleum & Energy Studies, Dehradun, India
3 Global Institute of Technology & Management, Gurgaon, Haryana, India
     

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The participation of women in BPO industry has been seen as a critical enabling factor for continued growth of the industry. Today, BPO companies are recognizing women on board at all levels and this helps the organization to make good business sense. Therefore BPO companies are trying to develop and involve women for higher roles and functions. Today women play a vital role in Indian BPO sector. According to a survey out of 400 million of workforce in India, around 30-40 percent is females. But there are various problems which are faced by working women in these organisations. A health problem is one of them. There are various reasons for these problems, viz., long working hours, night shifts, mental pressure, etc. The present study examines all these problems as faced by working women in BPO units in Delhi&NCR. This study concluded to know that how different health problems contribute to attrition.

Keywords

BPO-Business Process Outsourcing, KPOKnowledge Process Outsourcing, ANOVA-Analysis of Variance
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  • A Study of Health Problems of Working Women in BPO sector in Delhi and NCR

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Authors

S.S. Sarangdevot
Deptt. of CS and IT, Rajasthan Vidyapeeth (Deemed) University, Udiapur (Raj.), India
Rakesh Kumar Sharma
Dept. of Accounting & Finance, University of Petroleum & Energy Studies, Dehradun, India
Rajender Kumar Yadav
Global Institute of Technology & Management, Gurgaon, Haryana, India

Abstract


The participation of women in BPO industry has been seen as a critical enabling factor for continued growth of the industry. Today, BPO companies are recognizing women on board at all levels and this helps the organization to make good business sense. Therefore BPO companies are trying to develop and involve women for higher roles and functions. Today women play a vital role in Indian BPO sector. According to a survey out of 400 million of workforce in India, around 30-40 percent is females. But there are various problems which are faced by working women in these organisations. A health problem is one of them. There are various reasons for these problems, viz., long working hours, night shifts, mental pressure, etc. The present study examines all these problems as faced by working women in BPO units in Delhi&NCR. This study concluded to know that how different health problems contribute to attrition.

Keywords


BPO-Business Process Outsourcing, KPOKnowledge Process Outsourcing, ANOVA-Analysis of Variance

References