Indian Journal of Automation and Artificial Intelligence

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This paper describes the author's experiences, gained during a complicated and long outsourcing project. The applied Software Quality Program is presented and possible approaches to these problems, ideas for its improvement are given. The problems of project management, software configuration management and maintenance are clarified. An achievable-both incremental and measurable - has been suggested. This paper sets out a number of challenges faced by software quality community. These challenges relate to the outspread view of quality and the consequences for software quality definitions. These definitions are related to eight perspectives of software quality in an end-to-end product life cycle. In conclusion the author shares a few possible directions for further research.

Keywords

Software Quality Assurance, Out Sourcing, www
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