SDMIMD Journal of Management

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The tourism industry has seen a remarkable growth in the recent years. This has led to increase in number of hotels and resorts across the country. As such there is a huge demand for skilled and semi skilled manpower in the hospitality industry. To cater to this increased demand, various manpower consultants have emerged that see a huge market in matching supply to this demand. This research is undertaken to study the various sources of supply that are being tapped, the quality of such manpower and their acceptance by the industry. In India, where labour is available in plenty and there is huge unemployment, this research reveals how the demand is met. It also tries to learn the facts directly from the front line employees and comes up with suggestions that may be considered for betterment of standards by the concerned stakeholders.

Keywords

Consultants, Hospitality, Manpower, Outsourcing.
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