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Measuring Organizational Efficiency and Effectiveness


Affiliations
1 Fogelman College of Business Administration and Economics The University of Memphis Memphis, Tennessee 38152
2 The Department of Management W. Frank Barton School of Business Wichita State University Wichita, KS 67206
     

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The purpose of this research is two-fold. We first want to demonstrate the use of measures of efficiency and effectiveness to create a typology that is useful for classification of organizational performance. The research further reveals the relationships between the proposed performance typology and various business-level strategies. The findings of this research indicate that strategy selection impacts the proposed performance typology of efficiency and effectiveness. The study concludes with a discussion of our findings and addresses directions for future research.

Keywords

Strategy-performance Relationship, Performance Typology, Business Strategy
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  • Measuring Organizational Efficiency and Effectiveness

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Authors

Peter S. Davis
Fogelman College of Business Administration and Economics The University of Memphis Memphis, Tennessee 38152
Timothy L. Pett
The Department of Management W. Frank Barton School of Business Wichita State University Wichita, KS 67206

Abstract


The purpose of this research is two-fold. We first want to demonstrate the use of measures of efficiency and effectiveness to create a typology that is useful for classification of organizational performance. The research further reveals the relationships between the proposed performance typology and various business-level strategies. The findings of this research indicate that strategy selection impacts the proposed performance typology of efficiency and effectiveness. The study concludes with a discussion of our findings and addresses directions for future research.

Keywords


Strategy-performance Relationship, Performance Typology, Business Strategy

References