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Organizational Behavior in SME-Family Companies in the City of Maracaibo, Venezuela


Affiliations
1 URBE, Rafael Belloso Chacín University, Maracaibo, Venezuela, Bolivarian Republic of
2 IPAITUG, La Guajira University, Riohacha, Colombia
 

Objectives: The purpose of this article is to analyze the SME-family businesses organizational behavior in the city of Maracaibo. Materials and Methods: The research type was descriptive, with no experimental, transectional, field design. The population consisted of eleven (11) managers and seventy-five (75) employees. The information was collected with a questionnaire with forty-two (42) reagents, validated by experts and with an Alfa Cronbach reliability of 0.826. The results analysis was descriptive with arithmetic frequencies distribution and means percentage. Results: The organizational behavior within the SME-Familiar companies is not adequate, characterized by a bureaucratic design, with a centralized authority, making it difficult to develop innovative activities that favor a work environment oriented towards the organizational objectives achievement. Application/Improvements: To improve the situation observed through the adoption of an organizational matrix-type design oriented to the authority decentralization, thereby improving the personnel supervision and the organizational objectives achievement.
User

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  • Organizational Behavior in SME-Family Companies in the City of Maracaibo, Venezuela

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Authors

Pasquale Raspa D’Inzeo
URBE, Rafael Belloso Chacín University, Maracaibo, Venezuela, Bolivarian Republic of
Danny Daniel López Juvinao
IPAITUG, La Guajira University, Riohacha, Colombia
Fabio Orlando Moya Camacho
IPAITUG, La Guajira University, Riohacha, Colombia

Abstract


Objectives: The purpose of this article is to analyze the SME-family businesses organizational behavior in the city of Maracaibo. Materials and Methods: The research type was descriptive, with no experimental, transectional, field design. The population consisted of eleven (11) managers and seventy-five (75) employees. The information was collected with a questionnaire with forty-two (42) reagents, validated by experts and with an Alfa Cronbach reliability of 0.826. The results analysis was descriptive with arithmetic frequencies distribution and means percentage. Results: The organizational behavior within the SME-Familiar companies is not adequate, characterized by a bureaucratic design, with a centralized authority, making it difficult to develop innovative activities that favor a work environment oriented towards the organizational objectives achievement. Application/Improvements: To improve the situation observed through the adoption of an organizational matrix-type design oriented to the authority decentralization, thereby improving the personnel supervision and the organizational objectives achievement.

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DOI: https://doi.org/10.17485/ijst%2F2018%2Fv11i43%2F134062