Indian Journal of Science and Technology

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Web Development in the GCC from an HCI and a Globalization/Customization Perspective


Affiliations
1 Management Information Systems, Dhofar University, Oman
2 Information Studies, IMSIU University, Riyadh, Saudi Arabia
3 Information Systems, University of Malaya, Kuala Lumpur, Malaysia
 

Objectives: This research aims to evaluate the Websites of companies in the (Gulf Council Cooperation Countries). Methods: A total of 129 websites from companies in these countries (except Oman) were evaluated against guidelines related to HCI and informational features and to globalization and personalization issues. Findings: The results are not positive when assessing the interest to implement the features related to the aforementioned issues features. Applications/ Improvements: A lot more training and awareness is necessary to ensure website quality and to be successful in following their companies’ strategies and offer their potential digital customers a convenient and productive navigation experience.

Keywords

Customization, Evaluation, Globalization, GCC, Human-Computer Interaction, Websites, Web Site Evaluation Index.
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  • Web Development in the GCC from an HCI and a Globalization/Customization Perspective

Abstract Views: 177  |  PDF Views: 0

Authors

Dimitrios Xanthidis
Management Information Systems, Dhofar University, Oman
Ali Saad Alali
Information Studies, IMSIU University, Riyadh, Saudi Arabia
Ourania Koutzampasopoulou
Information Systems, University of Malaya, Kuala Lumpur, Malaysia

Abstract


Objectives: This research aims to evaluate the Websites of companies in the (Gulf Council Cooperation Countries). Methods: A total of 129 websites from companies in these countries (except Oman) were evaluated against guidelines related to HCI and informational features and to globalization and personalization issues. Findings: The results are not positive when assessing the interest to implement the features related to the aforementioned issues features. Applications/ Improvements: A lot more training and awareness is necessary to ensure website quality and to be successful in following their companies’ strategies and offer their potential digital customers a convenient and productive navigation experience.

Keywords


Customization, Evaluation, Globalization, GCC, Human-Computer Interaction, Websites, Web Site Evaluation Index.



DOI: https://doi.org/10.17485/ijst%2F2016%2Fv9i34%2F116709