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Sathyalakshmi, V.
- Socio Economic Conditions and Work Behaviour of Coolie Workers in Construction Industry:A Relationship Study
Abstract Views :332 |
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Authors
Affiliations
1 P.G. and Research Department of Commerce, Ayya Nadar Janaki Ammal College, Sivakasi, Virudhunagar District, Tamilnadu, IN
1 P.G. and Research Department of Commerce, Ayya Nadar Janaki Ammal College, Sivakasi, Virudhunagar District, Tamilnadu, IN
Source
Journal of Organization and Human Behaviour, Vol 6, No 1-2 (2017), Pagination: 54-65Abstract
The construction industry is an essential contributor to the process of development. Roads, dams, irrigation works, schools, houses, hospitals, factories and other construction works are the physical foundation on which development efforts and improvement of living standards are established. The products of the construction industry are investment or capital goods. Thus construction industry has linkage with rest of the economy in terms of generation of output and employment. The construction sector has the largest number of unorganized labourers in India next only to the agricultural sector and almost half of the workforce is unskilled labourers with no occupational mobility. Often they face serious problems/constraints related to work, viz., lack of continuity, insecurity, wage and gender discrimination, gender and sexual harassment, unhealthy job relationship, lower wages, and poor job satisfaction. As the discrimination is more among the workers in construction industry, this study analyses the relationship between socio economic conditions and work behavior of coolie workers of construction industry.Keywords
Coolie Workers, Working Behaviour, Construction Industry.References
- Ahmad, R. (2008). Best Practices in Safety Management for Conventional Civil Construction Industry in Malaysia, Master Thesis of Science in Construction Management, Malaysia: University Teknologi Malaysia.
- Bakri, A., Zin, M. R., Misnan, S. M., & Mohammed, H. A. (2006). Occupational safety and health management system: Towards development of safety and health culture. In Proceeding of 6th Asia-Pacific Structural Engineering and Construction Conference (pp.19-28), Kuala Lumpur, Malaysia.
- Balaji, A., & Das. V. T. (2015). Socio-economic conditions of house construction Workers in Vijayawada City. International Journal of Management and Social Sciences Research, 4(12), 38-45.
- Barnabas, A., Anbarasu D. J., & Paul S. C (2009). A study on the empowerment of women construction workers as masons in Tamil Nadu, India. Journal of International Women’s Studies, 11(2), 121-141.
- Chanchu, C. T., & Cresida, C. T. (2012). An evaluation of women construction workers. Indian Journal of Applied Research, 1(6), 37-39.
- Gupta, S. P. (2006). Statistical methods. Sultan and Sons Publishers, New Delhi.
- Keng, C. T., & Razak, A. N. (2014). Case studies on the safety management at construction site. Journal of Sustainability Science and Management, 9(2), 90-108.
- Kumar, R. B. (2013). Gender discrimination among construction workers with reference to Vijayawada. Journal of Sociology and Social Work, 1(1), 42-53.
- Kumbhar. (2012). Retrieved from http://Shodhganga.Inflibnet.Ac.In/Bitstream/ 10603/ 4063/ 13/ 13_Chapter % 208.Pdf on 22/01/2014.
- Lai, D. N. C., Liu, M., & Ling, F. Y. Y (2011). A comparative study on adopting human resource practices for safety management on construction projects in the United States and Singapore. International Journal of Project Management, 29, 1018-1032.
- Paringga, L. A. (2010). Construction safety in Jakarta, Indonesia, Master Thesis of Science in Construction Management, Malaysia: University Teknologi Malaysia.
- Rajanna, K. A. (2015). Nature of work, working conditions and problems of women construction workers: A case study. International Journal of Business Quantitative Economics and Applied Management Research, 1(9), 70-85.
- Singh, D. (2007). Working conditions and problems of unorganized labour: A study of building construction workers. Labour and Development, 12(2) & 13(1).
- Tikoo, S., & Meenu. (2013). Work place environmental parameters and occupational health problems in women construction workers in India. Global Journal of Management and Business Studies, 3(10), 1119-1128.
- Analysis of Sources and Level of Penetration:Application of Factor and Discriminant Analysis
Abstract Views :217 |
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Authors
Affiliations
1 Department of Commerce (PG-R), Ayya Nadar Janaki Ammal College, IN
1 Department of Commerce (PG-R), Ayya Nadar Janaki Ammal College, IN
Source
ICTACT Journal on Management Studies, Vol 3, No 3 (2017), Pagination: 567-575Abstract
The present research work is undertaken to analyse the sources of penetration and level of penetration. A Source of penetration is defined by actions a firm takes to communicate with end users, consumers and external parties. It covers the five subsets, such as advertising, sales promotion, direct marketing, personal selling and public relations. In this study, the researcher has applied the factor analysis to analyze the customers' opinion towards the sources of penetration. In order to analyze the sources of penetration and level of penetration, the researcher has used discriminant analysis. The result reveals that 18.6% of variables predict the level of penetration. Moreover, Advertising and Direct Marketing are the most important sources that discriminates the level of penetration.Keywords
Advertising, Sales Promotion, Direct Marketing, Personal Selling, Public Relations.References
- Shikha Sharma (2016), “Banking in India: 2016 and Beyond”, Available at: http://www.livemint.com/Opinion/RbCdGWKtAKfgyTDX YNEwvK/Banking-in-India-2016-and-beyond.html.
- Peter John, “Mobile Banking Products and Rural India: An Evaluation”, IOSR Journal of Economics and Finance, Vol. 1, No. 5, pp. 36-40, 2013.
- N.S.N. Reddy, “Bank on Rural India-way to Economic Development”, Available at:
- http://www.allbankingsolutions.com/Articles/Articles-NSNR-Bank-on-Rural-India.htm.
- C.P. Mohan, “Marketing of Banking Services in Rural Areas”, Available at:
- http://cab.org.in/Lists/Knowledge%20Bank/DispForm.aspx ?ID=19
- Distribution of Financial Products in India, Available at: http://www.dnb.co.in/FESConfTool/Uploads%5CDownloa ds%5C100%5CNotes%20on%20Distribution%20of%20Fi nancial%20Products.pdf
- Puja Bansal and Vikas Behal, “Penetration of Scheduled Commercial Banks in Rural Areas: A Comparative Study” , Indian Journal of Marketing, Vol. 7, No. 1, pp. 10-16, 2013.
- Anil Kumar Agarwal, “Banking Penetration in Rural Areas and Villages: Trends and Challenges”, International Journal of Research in Commerce and Management, Vol. 6, No. 2, pp. 50-54, 2015.
- Neeraj Kumar and Anokhi, “An Overview of Rural Banking System”, International Journal of Enhanced Research in Management and Computer Applications, Vol. 3, No. 8, pp.1-4, 2014.
- Dhananjay Bapat, “Perceptions on Banking Service in Rural India: An Empirical Study”, International Journal of Rural Management, Vol. 6, No. 2, pp. 303-321, 2010.
- M. Bhuvana and S. Vasantha, “Dimensions for Measuring Financial Inclusion in the Rural Areas of Tamil Nadu”, Indian Journal of Science and Technology, Vol. 9, No. 32, pp. 1-8, 2016.
- Assocham India, “Logging into Digital Banking. Creating Access-Transforming Lives”, Available at:
- https://www.pwc.in/assets/pdfs/publications/2015/logginginto-digital-banking.pdf
- India at No.4 in M-Banking Penetration, Available at: http://cio.economictimes.indiatimes.com/news/corporate-news/india-at-no-4-in-m-banking-penetration/48432318.
- BI Intelligence, “The digital disruption of retail banking-The Future of bank branch is in dire trouble”, Available at: https://www.linkedin.com/digital-disruption-retail-banking-easypay-al, Accessed on 2015.
- KPMG Report, “Mobile Banking” and “Global Trends and their impact on banks”, Available at:
- http://emergingpayments.org/wp-content/uploads/2017/02/KPMG-Mobile-Banking2015.pdf.
- J. Sethuraman, C. Vijayabanu and C. Therasa, “A Study on Channel Preferences among Urban and Rural Banking Customers”, Indian Journal of Science and Technology, Vol. 9, No. 27, pp. 1-9, 2016.
- Apurva Singh, “E-banking in Suburban India”, International Journal of Research in Management and Technology, Vol. 3, No. 6, pp. 189-198, 2013.
- Bhavesh J. Parmar, Darshan B. Ranpura, Chirag R. Patel and Naineshkumar P. Patel, “Rural Banking through Internet: A Study on Use of Internet Banking among Rural Consumers”, Asian Journal of Management Research, Vol. 3, No. 2, pp. 325-335, 2013.
- Cleland F. Afful, Jiri Hejkrlik and Tomas Doucha, “Rural Banking in Ghana and Its Impact on Rural Farmers. Case Study of the Birim South District, Ghana”, Asian Social Science, Vol. 11, No. 25, pp. 101-110, 2015.
- Peter John, “Mobile Banking Products and Rural India: An Evaluation”, IOSR Journal of Economics and Finance, Vol. 1, No. 5, pp. 36-40, 2013.
- M. Selvakumar, R. Mohammed Abubakkar Siddique and V. Sathyalakshmi, “The Level of Penetration of Banking Products and Services in the Rural Areas of Sivakasi: A Study of Customer Perception”, The IUP Journal of Bank Management, Vol. 14, No. 2, pp. 29-52, 2017.
- Service Quality of Commercial Banks in Sivakasi
Abstract Views :270 |
PDF Views:0
Authors
M. Selvakumar
1,
V. Sathyalakshmi
1,
R. Mohammed Abubakkar Siddique
1,
M. Eswari
1,
P. Packia Lakshmi
1
Affiliations
1 P.G. and Research Department of Commerce, Ayya Nadar Janaki Ammal College, Sivakasi, Virudhunagar District, Tamil Nadu, IN
1 P.G. and Research Department of Commerce, Ayya Nadar Janaki Ammal College, Sivakasi, Virudhunagar District, Tamil Nadu, IN
Source
International Journal of Banking, Risk and Insurance, Vol 6, No 1 (2018), Pagination: 38-47Abstract
Indian banking industry in current scenario is booming and undergoing a rapid growth. Emergence of new generation private and foreign banks in Indian banking sector has raised competitiveness in the industry. The present study aims at identifying the extent to which the service quality of a bank affects its competitiveness. The outcome of the study reveals the current perception about banks, ischolar_mained in minds of customers which could be useful in formulating the strategies in future operations of the banks and for attainment of its goals in this competitive scenario.Keywords
SERVQUAL, Commercial Banks, Expected Service Quality, Perceived Service Quality.References
- Brahmanandum, G. N., & Narayana, M. S. (1990). A study on customer service in commercial banks. Indian Journal of Marketing.
- Gauri Shanka, A. (2004). Customer Service in Banks. IBA Bulletin.
- Gorden, E., & Natarajan, K. (2006). Banking theory law and practice. Himalaya Publishing House, Mumbai.
- Gupta, S. P. (2006). Statistical methods. Sultan and Sons Publishers, New Delhi.
- Nayan, K. (1984). Customer service and efficiency in commercial banks. Indian Journal of Marketing.
- Natrarajan, S., & Parameswaran, R. (2007). Indian banking. S.Chand & Company, New Delhi.
- Parasuraman, A., Zeithaml, V. A., & Berry, L. (1988). SERVQUAL: A multi item scale for measuring consumer perception of service quality. Indian Journal of Retailing.
- Srivastava, P. K. (2009). Banking theory and practice. Himalaya Publishing House, Mumbai.
- Awareness of Beneficiaries about Mahatma Gandhi National Rural Employment Guarantee Scheme in Virudhunagar District - Application of Sign Test
Abstract Views :270 |
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Authors
Affiliations
1 P.G. and Research Department of Commerce, Ayya Nadar Janaki Ammal College, Sivakasi, Virudhunagar District, Tamil Nadu, IN
2 Department of Commerce, Rajapalayam Rajus’ College, Rajapalayam, Virudhunagar District, Tamil Nadu, IN
1 P.G. and Research Department of Commerce, Ayya Nadar Janaki Ammal College, Sivakasi, Virudhunagar District, Tamil Nadu, IN
2 Department of Commerce, Rajapalayam Rajus’ College, Rajapalayam, Virudhunagar District, Tamil Nadu, IN
Source
Journal of Rural and Industrial Development, Vol 6, No 1 (2018), Pagination: 36-48Abstract
Mahatma Gandhi National Rural Employment Guarantee Act (MGNREGA) was passed by the government of India on August 5, 2005. The basic objective of the Act is to enhance livelihood security in rural areas by providing at least 100 days of guaranteed wage employment in a financial year to every household whose adult members’ volunteer to do unskilled manual work. MGNREGA is a powerful instrument for ensuring inclusive growth in rural India through its impact on social protection, livelihood security, and democratic empowerment. It attempts to bridge the gap between the rich and poor in the country. The MGNREGA stipulates that works must be targeted towards a set of specific activities which provides an opportunity to build rural infrastructure through water conservation and harvesting, renovation of water bodies, land development, soil erosion, soil control, rural connectivity, and so on. In this proposed study, aim is to analyze the awareness of beneficiaries about the provisions of transparency in sanction and implementation of works under MGNREG Scheme in Virudhunagar District by using Sign test. Sign test is the non-parametric test with a simple procedure of plus and minus sign.Keywords
Beneficiaries, MGNREG Scheme, Provisions.References
- Nath, A. K. (n.d.). Empowerment effects of the MGNREGA on women workers: A case study of four village panchayats of Majuli, Jorhat district. South-Asian Journal of Multidisciplinary Studies, 3(4), 62-69.
- Kumar, M. A., & Kumar, M. M. (2016). Study on the impact of Mahatma Gandhi National Rural Employment Guarantee Act with special reference to women beneficiaries in Madukkari Block, Coimbatore, Tamil Nadu. IJARIIE, 2(5), 72-79.
- Sjoblom, D., & Farrington, J. (2008). The Indian national rural employment guarantee act: Will it reduce poverty and boost the economy? Project Briefing, 7, 1-4.
- Borah, K., & Bordoloi, R. (2014). MGNREGA and its impact on daily waged women workers: A case study of Sonitpur district of Assam. IOSR Journal of Economics and Finance, 4(4), 40-44.
- Muzafar, A. M., & Jahangir, A. B. (2017). Reviewing MGNREGA: The cheering method of poverty reduction. Journal of Global Economics, 5(2), 1-4.
- Jacob, N. (2013). The impact of NREGA on rural-urban migration: Field survey of Villupuram District, Tamil Nadu. Centre for Public Policy Research, 1-28.
- Seth, N. (2015). MGNREGA: Its implication in India: An overview. International Journal of Science Technology and Management, 4(1), 326-333.
- Prasad, K. V. S (2012). Performance of Mahatma Gandhi National Rural Employment Guarantee Act (MGNREGA): An overview. International Journal of Management and Business Studies, 2(4), 99-103.
- Salian, P. V., & Leelavathi, D. S. (2014). Implementation of MGNREGA in Karnataka: Issues and Challenges. Journal of Rural Development, 33(3), 261-279.
- Rajalakshmi, V., & Selvam, V. (2017). Impact of MGNREGA on women empowerment and their issues and challenges: A review of literature from 2005 to 2015. Journal of Internet Banking and Commerce, 22(S7), 1-13.
- Mishra, R. N., Viswanathan, P. K., & Bhattarai, M. (2015). Impact of MGNREGA Program on Income, Assets Creation and Food Security: Evidence from Selected 10 Semi-Arid Tropic (SAT) Villages in India, 1-20.
- Farooqi, S. A., & Saleem, I. (2015). Mahatma Gandhi National Rural Employment Guarantee Act (MGNREGA) and Empowerment of Women from BPL families in rural areas: A Case Study of District Aligarh (India). IOSR Journal of Humanities and Social Science, 20(3), 7-16.
- Ahmad, S., Sherwani, F. K., & Jamshed, M. (2017). Women Empowerment through MGNREGA: An Empirical Study of Mewat (Haryana). International Journal of Management and Applied Science, 3(2), 68-73.
- Shunmughan, R., & Nandhini, A. A. (2016). The role of Mahatma Gandhi National Rural Employment Guarantee Scheme (MGNREGS) on savings and annual investment patterns in Erode District in Tamil Nadu State. International Journal of Commerce and Management Research, 2(10), 4-7.
- Sivasankari, R., & Bharathi, V. (2012). Mahatma Gandhi National Rural Employment Guarantee Guarantee Act (MGNREGA): A Study of Awareness in Tirunelveli District, International Journal of Management Research and Review, 2(9), 1490-1497.
- Maske, S. (2015). Issues and challenges in implementation of MGNREGA: A case study from Maharashtra. Indian Journal of Sustainable Development, 1(1), 32-38.
- Pamecha, S., & Sharma, I. (2015). Socio economic impact of MGNREGA: A study undertaken among beneficiaries of 20 villages of Dungarpur district of Rajasthan. International Journal of Scientific and Research Publications, 5(1), 1-4.
- Ahuja, U. R., Tyagi, D., Chauhan, S., & Chaudhary, K. R. (2011). Impact of MGNREGA on Rural Employment and Migration: A Study in agriculturally: Backward and agriculturally - advanced Districts of Haryana. Agricultural Economics Research Review, 24, 495-502.
- Socio Economic Status and Expectation on Corporate Social Responsibility-Relationship Study
Abstract Views :144 |
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Authors
Affiliations
1 Department of Commerce, Ayya Nadar Janaki Ammal College, IN
2 Department of Commerce, Annai Fatima College, IN
1 Department of Commerce, Ayya Nadar Janaki Ammal College, IN
2 Department of Commerce, Annai Fatima College, IN
Source
ICTACT Journal on Management Studies, Vol 3, No 4 (2017), Pagination: 612-619Abstract
The purpose of this paper is to analyze the relationship between socio economic status and customer expectation on corporate social responsibility of banks in Virudhunagar District. The researcher has applied Chi-square test to study the relationship between the socio-economic variables and their level of expectation of Corporate Social Responsibilities of banks. The Chi-square test reveals that there is no relationship between literacy level, period of transaction and category of bank and their level of expectations towards the CSR activities of banks. This study also reveals that there is a relationship between gender, age, place of residence, educational status, occupation, monthly income and type of account and their level of expectations towards the CSR activities of banks.Keywords
CSR, Banks, Chi-Square Test, Corporate Social Responsibility.References
- Nidhi Malik, “Corporate Social Responsibility in Indian Banking Industry: Study on Attempts of HDFC Bank”, International Journal of Research-Granthaalayah, Vol. 4, No. 8, pp. 62-74, 2016.
- M. Abe and N. Freeman, “The 3Cs for Responsible Banking in Asia and the Pacific: Corporate Governance, Corporate Social Responsibility and Corporate Sustainability”, Technical Report, United Nations ESCAP, pp. 1-52, 2014.
- A. Ali, Ellisha Nasruddin and Soh Keng Lin, “The Relationship between Internal Corporate Social Responsibility and Organizational Commitment within the Banking Sector in Jordan”, International Scholarly and Scientific Research and Innovation, Vol. 4, No. 7, pp. 1842-1861, 2010.
- Sanjeev K. Sharma, “Comparative Study of Corporate Social Responsibility in Selected Public and Private Sector Banks”, International Journal of Multidisciplinary Research, Vol. 1, No. 3, pp. 10-17, 2016.
- Prerak Kafle and Deepika Tiwari, “The Assessment of a Nepalese Bank in terms of Corporate Social Responsibility”, International Journal of Pharmaceutical Sciences and Business Management, Vol. 2, No. 1, pp. 28-34, 2014.
- P. Vijay and N. Divya, “Impact of Corporate Social Responsibility initiatives of Indian Banking Sector”, International Research Journal of Business and Management, Vol. 7, No. 12, pp. 29-38, 2014.
- V. Carolin Juliy Pushpam, R. Karthi and B. Asha Daisy, “Corporate Social Responsibility of Banks in India”, International Journal of Scientific and Research Publication, Vol. 5, No. 4, pp. 1-4, 2015.
- Shravya Saxena, “A Comparative Study of Corporate Social Responsibility (CSR) of Private and Public Sector Banks”, World Wide Journal of Multidisciplinary Research and Development, Vol. 2, No. 1, pp. 21-23, 2016.
- Jamaliah Mohd Yusof, Hasman Abdul Manan, Norzitah Abd Karim and Nor Akila Mohd Kassim, “Customer’s Loyalty effects of CSR Initiatives”, Procedia-Social and Behavioral Sciences, Vol. 170, pp. 109-119, 2015.
- Debanga Mukherjee, “Corporate Social Responsibility: A Study on Initiatives Taken By Selected Indian Companies”, Global Journal of Commerce and Management Perspective, Vol. 4, No. 5, pp. 1-3, 2015.
- Eliza Sharma and Mukta Mani, “Corporate Social Responsibility: An Analysis of Indian Commercial Banks”, AIMA Journal of Management and Research, Vol. 7, No. 1, pp. 1-16, 2013.
- G. Sankaravadivoo, “Corporate Social Responsibility: An Analysis on Selected Banks in India”, Renewable Research Journal, Vol. 3, No. 3, pp. 23-33, 2016.
- Sandeep Kaur, “A Study on Corporate Social Responsibility (CSR) in Indian Banking Sector”, International Journal of Current Research, Vol. 8, No. 11, pp. 42604-42606, 2016.
- Pooja Rani and M.S. Khan, “Customer Perception towards Corporate Social Responsibility (CSR) in Banking Sector”, International Journal of Applied Research, Vol. 1, No. 11, pp. 265-268, 2015.
- N. Senthikumar, A. Ananth and A. Arulraj, “Impact of Corporate Social Responsibility on Customer Satisfaction in Banking Service”, African Journal of Business Management, Vol. 5, No. 7, pp. 3028-3039, 2011.
- Nevine Sobhy Abdel Megeid, “The Impact of Service Quality on Financial Performance and Corporate Social Responsibility: Conventional Versus Islamic Banks in Egypt”, International Journal of Finance and Accounting, Vol. 2, No. 3, pp. 150-163, 2013.
- Ramdeep Mann and Karamjeet Singh, “Corporate Social Responsibility and Financial Performance: A Study of Indian Banking Sector”, Available at: http://pjitm.com/Doc/issu%20Jan%20-%20June%202016/PAPER%20-%204.pdf.
- Rajnish Yadav and F.B. Singh, “Impact of Corporate Social Responsibility on Financial Performance of Indian Commercial Banks-An Analysis”, Imperial Journal of Interdisciplinary Research, Vol. 2, No. 12, pp. 1113-1122, 2016.
- Mahjabeen Ferdous and Md. Moniruzzaman, “An Empirical Evidence of Corporate Social Responsibility by Banking Sector based on Bangladesh”, Asian Business Review, Vol. 2, No. 5, pp. 82-87, 2013.
- Oluwarotimi Kude and Derek Watson, “An Empirical Study on Corporate Social Responsibility in the Banking Sector”, SEGi Review, Vol. 5, No. 1, pp. 47-54, 2012.
- Yen Thi Hoang, “CSR in Banking Sector-A Literature Review and New Research Directions”, International Journal of Economics, Commerce and Management United Kingdom, Vol. 2, No. 11, pp. 1-22, 2014.
- M. Shoukat Malik and Muhammad Nadeem, “Impact of Corporate Social Responsibility on the Financial Performance of Banks in Pakistan”, International Letters of Social and Humanistic Sciences, Vol. 21, pp. 9-19, 2014.
- Namrata Singh, Rajlaxmi Srivastava and Rajni Rastogi, “Lighting the Lamp of Education: Role of Indian Banking Sector towards the Corporate Social Responsibility in achieving Development Goals”, International Journal of Multidisciplinary and Current Research, Vol. 3, pp. 440-446, 2015.
- Performance Analysis of New Generation Private Sector Banks in India
Abstract Views :143 |
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Authors
Affiliations
1 Department of Commerce, Ayya Nadar Janaki Ammal College, IN
1 Department of Commerce, Ayya Nadar Janaki Ammal College, IN
Source
ICTACT Journal on Management Studies, Vol 5, No 1 (2019), Pagination: 954-963Abstract
The economic growth of the country is an indicator for the development of the banking sector. The Indian economy is expected to grow at a rate of 5 to 6 percent the country’s banking industry is probable to reflect this growth. The banking sector is laying greater importance on providing enhanced services to their customers and also advancement their technology infrastructure in order to increase the customer’s overall experience as well as give banks a competitive edge. After introduction of New Generation private sector commercial banks, the banking industry underwent key changes. The Indian banking industry was dominated by public sector banks. At present, the position has changed private sector banks with use of technology and professional management has gained a realistic point in the banking industry. This paper examined the performance of new generation private sector banks in India and also compares the performance of banks which are coming under new generation category using certain financial performance parameters during the period from 2008-09 to 2014-15. The researcher has applied some statistical tools such as ratio analysis, average and Friedman’s test through SPSS. The study shows that Kodak Mahindra Bank has the first largest new generation private sector banks in India.Keywords
Performance, New Generation Private Sector Banks, Axis Bank, Development Credit Bank, HDFC Bank, IDBI Bank, ICICI Bank, Indusind Bank, Kotak Mahindra Bank and Yes Bank.References
- A. Vinisha, “Financial Performance of New Generation Banks in India: An Interbank Analysis”, Business Sciences International Research Journal, Vol. 4, No. 1, pp. 69-71, 2016.
- Habiba Abbasi, “A Comparative Study of Public and Private Sector Banks in India”, International Journal on Recent and Innovative Trends in Computing and Communication, Vol. 5, No. 5, pp. 361-370, 2017.
- Kajal Chaudhary and Monika Sharma, “Performance of Indian Public Sector Banks and Private Sector Banks: A Comparative Study”, International Journal of Innovation, Management and Technology, Vol. 2, No. 3, pp. 249-256, 2011.
- D. Padma and V. Arulmathi, “Financial Performance of State Bank of India and ICICI Bank-A Comparative Study”, International Journal on Customer Relations, Vol. 1, No. 1, pp. 16-24, 2013.
- V. Brindadevi, “A Study on Profitability Analysis of Private Sector Banks in India”, IOSR Journal of Business and Management, Vol. 13, No. 4, pp. 45-50, 2013.
- Nishit V.Davda, “A Review Article on New Private Sector Banks in India: Challenges and Opportunities”, Indian Journal of Research, Vol. 3, No. 12, pp. 93-94, 2014.
- Anamika Saini, “Financial Performance: Comparative Study of SBI and ICICI Bank”, International Journal of Business Management, Vol. 2, No. 1, pp. 662-667, 2015.
- G. Gabriel Prabhu and G. Chandrasekaran, “A Comparative Study on Financial Performance of State Bank of India and ICICI Bank”, International Journal of Research in Business Management, Vol. 3, No. 4, pp. 19-26, 2015.
- Ashish Gupta and V.S. Sundram, “Comparative Study of Public and Private Sector Banks in India: An Empirical Analysis”, International Journal of Applied Research, Vol. 1, No. 12, pp. 895-901, 2015.
- C. Kandasamya and C. Indirani, “A Study on Financial Performance of New Generation Private Sector Commercial Banks in India”, International Journal of Science and Research, Vol. 4, No. 2, pp. 1758-1763, 2015.
- Vivek Srivastava, Mridul Dharwal and M.L. Maurya, “Performance Analysis of Indian Banks-A Comparative Study of Select Banking Groups”, International Journal of Advanced Research in Commerce and Management, Vol. 1, No. 1, pp. 63-68, 2015.
- A. Jaiswal and C. Jain, “A Comparative Study of Financial Performance of SBI and ICICI Banks in India”, International Journal of Scientific Research in Computer Science and Engineering, Vol. 4, No. 3, pp. 1-6, 2016.
- M. Binish Varghese and Suman Chakraborty, “Efficiency of Private Sector Banks-Performance Comparison between Old and New Generation Private Sector Banks”, RUAS–JMC, Vol. 3, No. 2, pp. 6-10, 2017.
- Pankaj Kumar Varshney, “Customer Satisfaction Avenues in Retail Banking Related to Public Sector Banks of India”, Galore International Journal of Applied Sciences and Humanities, Vol. 1, No. 2, pp. 1-8, 2017.
- V. Annapurna and G. Manchala, “Performance of New Generation Private Sector Banks in India: A Balanced Scorecard Evaluation”, International Journal of Current Engineering and Scientific Research, Vol. 4, No. 5, pp. 1-8, 2017.
- Priyanka Jha, “Analyzing Financial Performance (2011-2018) of Public Sector Banks (PNB) and Private Sector Banks (ICICI) in India”, ICTACT Journal on Management Studies, Vol. 4, No. 3, 793-799, 2018.
- Factors of Financial Consumer Protection of Commercial Banks
Abstract Views :223 |
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Authors
Affiliations
1 P.G. and Research Department of Commerce, Ayya Nadar Janaki Ammal College, Tamil Nadu, IN
1 P.G. and Research Department of Commerce, Ayya Nadar Janaki Ammal College, Tamil Nadu, IN
Source
International Journal of Banking, Risk and Insurance, Vol 7, No 2 (2019), Pagination: 63-75Abstract
In the wake of the financial crisis, the financial consumer protection debate has focused heavily on financial services, with a host of different and overlapping measures being discussed at both global and regional levels. Financial consumer protection helps financial institutions face many risks that arise in dealing with retail customers. Rapid increases in the use of financial services have pointed to the need for strengthened financial regulation and consumer education to protect and empower consumers. In the absence of strong financial consumer protection, the growth-enhancing benefits of expanded financial inclusion may be lost or severely undermined. Financial consumer protection is crucial one in the contemporary financial market. Financial consumers in the financial contribute vastly in developing the economy of a country. Effective financial consumer protection is to ensure the fair treatment of consumers at the time of obtaining financial products and services from the commercial banks. So, the objective of this study is to identify which factors influence the financial consumer protection of commercial banking sector and given suggestions to move ahead to ensure constant and protected financial services to consumers.Keywords
Financial Consumer Protection, Consumers, Commercial Banks.References
- Finance Companies’ Consumer Protection Principles. Saudi Arabian Monetary Agency, Consumer Protection Department, Saudi Arabia, May 2015, p.2.
- G20 High-Level Principles on Financial Consumer Protection. Organization for Economic Co-operation and Development, October 2011, p.5.
- Al Rajhi Bank. Banking Consumer Protection Department, p.4.
- Alliance for Financial Inclusion. (2010). Policy Note Consumer Protection Leveling the Playing Field in Financial Inclusion, p.7.
- Association of Supervisors of Banks of the Americas. (2012). Best Practices and Recommendations on Financial Consumer Protection, p.38.
- Bank of Uganda. (2011). Financial Consumer Protection Guidelines, p.4.
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- Working Conditions of Employees of Tea Industry in Nilgiris District
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Authors
Affiliations
1 Head, P.G. and Research Department of Commerce, Ayya Nadar Janaki Ammal College, Sivakasi, Virudhunagar District, Tamil Nadu, IN
2 Assistant Professor, Department of Commerce, Government Arts and Science College (Ooty), Tamil Nadu, IN
3 Fulltime Ph.D Research Scholar, PG and Research Department of Commerce, Ayya Nadar Janaki Ammal College, Sivakasi, Tamil Nadu, IN
1 Head, P.G. and Research Department of Commerce, Ayya Nadar Janaki Ammal College, Sivakasi, Virudhunagar District, Tamil Nadu, IN
2 Assistant Professor, Department of Commerce, Government Arts and Science College (Ooty), Tamil Nadu, IN
3 Fulltime Ph.D Research Scholar, PG and Research Department of Commerce, Ayya Nadar Janaki Ammal College, Sivakasi, Tamil Nadu, IN
Source
International Journal on Customer Relations, Vol 7, No 1 (2019), Pagination: 15-25Abstract
Tea is a natural product and virtually calorie-free when drunk without milk and sugar. Over the last few decades, tea has become one of India’s most important commodities. The Indian tea industry is about 172 years old. The credit for creating India’s vast tea empire goes to the British, who discovered tea in India. Tea is grown in the states viz. Assam, West Bengal, Tamil Nadu, Kerala, Karnataka, Tripura, Himachal Pradesh, Uttar Pradesh and Bihar. However, production in substantial quantities is limited to the first five states. In Tamil Nadu, most of the tea plantations are situated in the Coonoor and Gudalur areas of the Nilgiris along with the Valparai region of Coimbatore district. Tea plantation in Tamil Nadu is mainly concentrated in Nilgiris district due to favourable agro-climatic conditions. Agro-climatic factors like climate rainfall, soil type and economic infrastructural facilities like transport, communication, credit facilities, input supply and marketing affect the production of tea. In tea industry, Employees are played a vital role for production of tea and running the tea industry in a proper way. In that case, the researcher has chosen the working conditions of employees in working tea industries of Nilgiris district.Keywords
Tea Employees, Working Conditions, Working Environment and Welfare Measures.References
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