Refine your search
Collections
Co-Authors
Year
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z All
Green, Evelyn
- Business-Education Partnerships: A Corporate Social Responsibility and Sustainable Workforce Strategy for Commercial Casinos
Abstract Views :530 |
PDF Views:2
Authors
Affiliations
1 University of Nevada, Las Vegas (Singapore Campus), William F. Harrah College of Hotel Administration, SG
2 University of Nevada, Las Vegas (Singapore Campus) William F. Harrah College of Hotel Administration, SG
1 University of Nevada, Las Vegas (Singapore Campus), William F. Harrah College of Hotel Administration, SG
2 University of Nevada, Las Vegas (Singapore Campus) William F. Harrah College of Hotel Administration, SG
Source
International Journal of Hospitality and Tourism Systems, Vol 7, No 2 (2014), Pagination: 28-40Abstract
This paper targets tourism and economic development educators and casino executives interested in sustaining a skilled workforce in the highly competitive and controversial casino industry. The presentation introduces a BEP model that can help the casino industry with workforce sustainability. The model focuses on closing skill gaps through BEP volunteers' engagement in student learning to enhance employability, providing professional development opportunities for the volunteers to increase employee retention, and creating a CSR strategy to enhance corporate image with the public.Keywords
CRS, Casino, Industry, Partnership.
References
- Adams, C. & Zutshi, A., (2004). Corporate social responsibility: Why business should act responsibly and be accountable. Australian Accounting Review, 14(3), 31-39.
- Allred, B. B., Snow, C. C., & Miles, R. E. (1996). Characteristics of managerial careers in the 21st century. The Academy of Management Executive (1993-2005), 10(4), 17-27.
- American Gaming Association. (2010). Facts at your fingertips: U.S. commerical casino industry. Retrieved from http://www.americangaming.org/files/aga/uploads/docs/facts_at_your_fingertips_12022010.pdf
- American Gaming Association, 2013. State of the States: The AGA survey of casino entertainment. [Retrieved from http://www.americangaming.org/sites/default/files/uploads/ docs/aga_sos2013_fnl.pdf
- American Society for Training and Development. (2006). Bridging the Skills Gap : How the skills shortage threatens growth and competitiveness and what to do about it, Alexandria, VA : American Society for Training and Development.
- Aselstine, K., & Alletson, K. (2006). A new deal for the 21st century workplace. Ivey Business Journal: Improving the Practice of Management, Issue March/April, pp. 1-7.
- Atkinson, M., & Sullivan, C. (2011). The Real Wealth of Nations: A case study in valuing volunteer services a a community radio station. Las Vegas, NV, ASBBS, pp. 208-213.
- Beatty, P., & Burroughs, L. (1999). Preparing for an aging workforce: The role of higher education. Educational Gerontology, 25, 595-611.
- Benjamin, E. J. (2007). A look inside corporate employee volunteer programs. The International Journal of Volunteer Administration, 24(3), 66-83.
- Benn, S., & Bolton, D. (2011). Key concepts in corporate social responsibility. London, UK: SAGE Publications, Ltd..
- Berg, B. (2007). Qualitative research methods for the social sciences (6th ed.). Boston, MA: Pearson Education, Inc..
- Bolino, M. C., & Turnley, W. H. (2003). Going the extra mile: Cultivating and managing employee citizenship behavior. Academy of Management Executive, 17(3), 60-71.
- Bowen, G. A., Burke, D. D., Little, B. L., & Jacques, P. H. (2009). A comparison of service-learning and employee volunteering programs. Academy of Educational Leadership Journal, 13(3), pp. 1-16.
- Bussell, H., & Forbes, D. (2002). Understanding the volunteer market: The what, where, who and why of volunteering. International Journal of Nonprofit and Voluntary Sector Marketing, 7(3), 244-257.
- Casner-Lotto, J. (2006). Are they really ready to work? Employers' perspectives on the basic knowledge and applied skills of new entrants to the 21st. century U.S. Workforce, Washington, D.C.: for Working Families, Partnership for 21st Century Skills, and the Society for Human Resource Management.
- Chung-Herrera, B. G., Enz, C. A., & Lankau, M. J. (2003). Grooming future hospitality leaders: A competencies model. Cornell Hotel and Administration Quarterly, 17-25.
- Clark, D. M. (1996). Making a difference in industry-education cooperation. National Association for Industry Education Cooperation Newsletter, 5(November-December). Crouter, A. (1984). Spillover from family to work: the neglected side of the work family interface. Human Relations, 37, 425-442.
- Cummings, L., & Brewer, P. (1996). Casino management and gaming education. In, The gaming industry: Introduction and perspectives. New York(New York): John Wiley & Sons, Inc., pp. 251-267.
- Dychtwald, K., Erickson, T. J., & Morison, R. (2006). Workforce crisis: How to beat the coming shortage of skills and talent. Boston: MA: Harvard Business School Press.
- Dyer, B., Jordan, S., Rochim, S. A., & Shah, S. (2005). The state of corporate citizenship in the U.S.: Business perspectives. Chestnut Hill, MA: Boston College Center for Corporate Citizenship and U.S. Chamber of Commerce Center for Corporate Citizenship.
- Eadington, W. R. (1995). Economic development and the introduction of casinos: Myths and realities. Economic Development Review, Issue Fall, 51-54.
- Eadington, W. R. & Cornelius, J. A. (1991). Gambling and public policy. Reno(Nevada): Institute for the Study of Gambling & Commerical Gaming, University of Nevada.
- Elkeles, T. & Phillips, J., 2007. The Chief Learning Officer: Driving value within a changing organization through learning and development. Burlington, MA: Butterworth-Heinemann.
- Epstein, M. J., & Wisner, P. S. (2001). Good neighbors: Implementing social and environmental strategies with the BSC. Boston, MA: Balanced Scorecard Report: Harvard Business School Publishing.
- Fombrun, C. J., Gardberg, N. A., & Barnett, M. L. (2000). Opportunity platforms and safety nets: Corporate citizenship and reputational risk. Business and Society Review, 105(1), 85-106.
- Friedman, T. L. (2007). The world is flat: A brief history of the twenty-first century. Release 3.0 ed. New York(NY): Picador.
- Gaskin, K. (1999). Valuing volunteers in Europe: A comparative study of the Volunteer Investment and Value audit. Voluntary Action, 2(1), 33-49.
- Gray, R., Owen, D., & Adams, C. (1996). Accounting and accountability: Changes and challenges in corporate social and environmental reporting. London, UK: Prentice Hall.
- Green, E. K. (2009). Virtual Technology: Value beyond instruction. Chesapeake, VA, AACE, pp. 1629-1634.
- Greening, D. W., & Turban, D. B. (2000). Corporate social performance as a competitive advantage in attracting a quality workforce. Business & Society, 39(3), 254-280.
- Hooghiemstra, R. (2000). Corporate, communication and impression management-New perspecitves why companies engage in corporate social reporting. Journal of Business Ethics, 27(1/2), 55-68.
- Hsu, C. H. (1999). Legalized casino gaming in the US: The economic and social impact. Binghamton, NY: Haworth Hospitality Press.
- Hubbard, G. (2009). Measuring original performance: Beyond the triple bottom line. Business Strategy and the Environment, 19, 177-191.
- Hussain, S. (1999). Employer supported vounteering. London, UK, Henry Steward Conference Studies.
- Judy, R., & D'Amico, C. (1997). Workforce 2020: Work and Workers in the 21st Century. Indianapolis: IN: Hudson Institute.
- Kaplan, R., & Norton, D. (1992). The Balanced Scorecard. Boston, MA: Harvard Business School.
- King, A. W., Fowler, S. W., & Zeithaml, C. P. (2001). Managing organizational competencies for competitive advantage: The middle-management edge. Academy of Management Executive (1993-2005), 15(2), pp. 95-106.
- Kiritz, N. (1997). Hard Data/Soft Data: How they help you build strong proposals, Los Angeles, CA: The Grantsmanship Center.
- Kok, P., Wiele, T., McKenna, R. & Brown, A. (2001). A Corporate social responsibility audit within a quality management framework. Journal of Business Ethics, 285-297.
- Kolb, D. (1984). Experiential learning: Experience as the source of learning and development. Englewood Cliffs: NJ: Prentice Hall.
- Lancaster, L., & Stillman, D. (2010). The M-Factor: How the Millennial Generation is rocking the workplace. New York: NY: Harper Collins Publishers.
- Lantos, G. P., (2002). The ethicality of altruistic corporate social responsibility. Journel of Consumer Marketing, 19(2), pp. 205-230.
- Lave, J. & Wenger, E., (1990). Situated Learning: Legitimate periperal participation. Cambridge: Cambridge University Press.
- Levy, R., (1999). Give and Take: A candid account of corporate philanthropy. Boston, MA: Harvard Business School Press.
- McElhaney, K. (2008). Just Good Business: The strategic guide to aligning corporate responsibility and brand. San Francisco: CA: Berrett-Koehler Publishers.
- McElhaney, K. (2008). Just Good Business: The strategic guide to aligning corporate responsibility and brand. San Francisco: CA: Berrett-Koehler Publishers.
- MGM Resorts International. (2009). Annual Diversity & Philanthropy Report 2008-2009. Retrieved from http://www.mgmresortsdiversity.com/images/diversity/pdfs/2008-2009_annual_diversity_report.pdf
- Mississippi Gaming Law. (2014). Harrison and Tunica: A Tale of Two Counties. Retrieved from http://msgaminglaw.com/harrison-and-tunica-a-tale-of-two-counties/ [Accessed 10 April 2014].
- Mook, L., Sousa, J., Elgie, S., & Quarter, J. (2005). Accounting for the value of volunteer contributions. Nonprofit Management & Leadership, 15(4), 401-415.
- Muthuri, J. N., Matten, D., & Moon, J. (2009). Employee volunteering and social capital: Contributions to corporate social responsibility. British Journal of Management,
- Nichols, G., & King, L. (1998). Volunteers in the Guide Association: problems and solutions. Voluntary Action, 1(1), pp. 21-32.
- Nichols, G. & King, L., (1998). Volunteers in the Guide Association: problems and solutions. Voluntary Action, 1(1), 21-32.
- O'Keeffe, K. (2014). Macau's 2013 gambling revenue rose 19% to $45.2 billion gain helps Chinese territory broaden lead as global casino capital. Retrieved from http://online.wsj.com/news/articles/SB10001424052702303640604579295884261629874
- Omoto, A. M., & Snyder, M. (1993). AIDS volunteers and their motivations: Theoretical issues and practical concerns. Nonprofit Management and Leadership, 4(2), 157-176.
- Phillips, P., & Phillips, J. J. (2008). ROI Fundamentals: Why and when to measure Return on Investment. In: P. Phillips & J. J. Phillips, eds. Measurement & evaluation series. San Francisco(CA): Pfeiffer.
- Phillips, P. P., & Phillips, J. J. (2011). The Green Scorecard: Measuring the Return on Investment in sustainability initiatives. Boston, MA: Nicholas Brealey Publishing.
- Points of Light Institute. (2010). 2010 EVP Reporting Standards, Atlanta, GA: Points of Light Institute.
- Quarter, J., Mook, L., & Richmond, B. J. (2003). What counts: Social accounting for nonprofits and cooperatives. Upper Saddle River, NJ: Prentice Hall.
- Porter, M. E. (1990). The competitive advantage of nations. Harvard Business Review, 68(2), 73-93.
- Rephann, T. J., Dalton, M., Stair, A., & Isserman, A. (1997). Casino gambling as economic development strategy. Tourism Economics, 3(2), 161-183.
- Rose, I. N. (1991). The rise and fall of the third wave: Gambling will be outlawed in forty years. In: Eadington & Cornelius, eds. Gambling and Public Policy. Reno(Nevada): Institute for the Study of Gambling & Commercial Gaming, University of Nevada, p. 70.
- Stutz, H., (2011). Pinnacle to develop hotel-casino in Vietnam. Retrieved from http://www.lvrj. com/business/pinnacle-entertainment-to-develop-hotel-casino-in-vietnam-122653048.html
- Traves, J., (2005). What goes around. Canadian Business, 78(3), 67-68.
- Tuffrey, M. (2003). Good Companies, Better Employees-How community involvement and good corporate citizenship can enhance employee morale, motivation, commitment and performance, London, UK: The Corporate Citizenship Company.
- Turban, D. B., & Greening, D. W. (1996). Corporate social performance and organizational attractiveness to prospective employees. Academy of Management Journal, 40(3), 658-672.
- Vance, D. L. (2010). The business of learning: How to manage corporate training to improve your bottom line. Windsor, CA: Poudre River Press.
- Volunteer Canada, (2001). Volunteer Connections: The benefits and challenges of employer-supported volunteerism, Ottawa: ON: Volunteer Canada.
- Vorster, G. (2007). Coporate social responsibility is more important than salary when choosing a job. Personnel Today, 2 August.
- Vygotsky, L. (1978). Mind and society: The development of higher mental processes. Cambridge, MA: Harvard University Press.
- Watt, D. (2003). Partnerships survey report: Findings from the 1st global business-education-community partnerships inssues and trends survey, Ottawa, CA: The Conference Board of Canada.
- Welch, J. F. (1991). Restoring upward mobility. Issues in Science and Technology, Issue Spring, pp. 38-40.
- Williams, D. C., Seteroff, S. S., Hashimoto, K. & Roberts, C. (2011). A study of perceived educational needs of casino industry middle managers. Journal of Hospitality & Tourism Education, 23(1), 36-42.