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Thomas, Babu
- Employee Empowerment:An Empirical Analysis
Authors
1 Shahu Central Institute of Business Education and Research, kolhapur, IN
Source
PES Business Review, Vol 3, No 2 (2008), Pagination: 15-27Abstract
Employees whether in private/public undertakings or manufacturing/service sectors, where most of the work is performed by them demand empowerment where they do not have to wait for their managers to give them green signals for further initiations. The present paper is the outcome of a research study on the topic "A study of Employee Empowerment: A sectoral analysis. "Empowerment is multifaceted and its essence cannot he captured in a single concept.
According to a pilot study conducted five dimensions of empowerment has been identified, they are trust, self-esteem responsibility, leadership practices and decision making. This paper attempts to find out sector and structurewise differentiation of empowerment in the manufacturing and service sectors. It is found that the perceived level of empowerment is better projected in the Manufacturing sector than that of Service sectors. It is high time our public utility providers realize the ultimate beneficiaries of empowerment: the entire society.
Keywords
Employee Empowerment, Trust, Self Esteem, Responsibility, Leadership, Decision Making.- Employee Grievances Handling for Ambulance Staff at GVK EMRI, Gujarat
Authors
1 Pacific University, Udaipur, IN
2 Institute of Management, Nirma University, Ahmedabad, IN
Source
Indian Journal of Industrial Relations: Economics & Social Dev., Vol 51, No 2 (2015), Pagination: 254-266Abstract
A grievance is any discontent or feeling of unfairness within the work. Grievances at the work should be supported by the inspiration of employer-employee relationship and employment-related system. Existence of a credible process for prompt resolution of grievances is a major contributor towards employees' trust in the management, which leads employee engagement. This study seeks to understand perception of employees about the effectiveness of grievance handling process followed by GVK EMRI, a labor intensive social project, for their dispersed manpower, ambulance crew and deployed 24X7 at various locations of the state. The result shows a bright future of GVK-EMRI at Gujarat as the employees are found to be loyal and committed to organization policies and procedures.- Drivers of Employee Engagement at GVK EMRI, Gujarat
Authors
1 Pacific University, Udaipur, Rajasthan, IN
2 Institute of Management, Nirma University, Ahmedabad, Gujarat, IN