Organizational Structure: An Inquiry on Relevancy with Organizational Trust and Job Satisfaction in Indian Cellular Service Providers

Purpose: Employee trust and job satisfaction are essential elements of organizational success and is necessary to create such environment which can make excel among organizational culture, organizational trust and employee job satisfaction. This paper aims to examine relevancy amongst organizational structure, organizational trust and employee job satisfaction in context to Bharat Sanchar Nigam Limited of Vadodara Telecom District

Methodology: The survey questionnaire was administered to employees of Bharat Sanchar Nigam Limited, Vadodara Telecom District through email and in person by (417 out of 1361) employing sample size determinants like: confidence level, confidence interval and population. The convenience sampling technique is used. The questionnaire consists of factors like; organizational structure, organizational trust and employee job satisfaction. All the 417 respondents are considered as valid respondents for further investigation. The study is qualitative research approach and the collected data be analyzed by scale reliability for questionnaire scale validity, descriptive statistics, measurement of items, factor analysis and regression analysis including other applicable statistical tests with a view to know that at what level organizational structure, organizational trust and job satisfaction are correlated with each other. IBMSPSS.20 is employed as a statistical tool for data analysis.

Findings: The collected data reveals on positive relationship amongst different dimensions of organizational structure, organizational trust and employee job satisfaction towards various cellular mobile services of Bharat Sanchar Nigam Limited as one of the Cellular Service Providers in Vadodara Telecom District of Gujarat.

Research Implications/Limitations: This study indicates on need to bridge organizational structure, employee trust and employee job satisfaction for better organizational performance in such a period when the giant public service enterprise is struggling for healthy position in the market. Further research can be held with more samples by extending the area of research.