Indian Journal of Innovations and Developments

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Factors Affecting Employees' Intention to Use e-Training in Organisations


Affiliations
1 Universiti Teknologi Malaysia (UTM), 81310, Johor, Malaysia
 

Objective: The success of an e-training system in organisation will largely depends on how acceptable it is to the employees of an organisation. Therefore, understanding what affect employees' intention to use e-training system is critical for its success. Accordingly, this paper investigates the factors influencing intention to use e-training among employees.

Methods/Statistical Analysis:The paper reviews the extant literature in the field of e-training in order to develop a framework for understanding intention to use e-training.Empirical articles that specifically focused on e-training, online training, and web-based training were given priority while other non-empirical articles were considered based on their relevance and theoretical contributions to the field of e-training.

Findings: The study found that factors including perceived usefulness, trust,perceived ease of use, interactivity, and support are critical in influencing e-training use intention in an organisations. Technology Acceptance Model (TAM) was also found to be the most widely used model in studying intention to use information systems and relevant for studying e-training use intention. Based on the findings, a framework for studying intention to use e-training has been provided.

Applications/Improvements: The paper recommends for empirical testing of the framework to determine its effectiveness in explaining intention to use e-training.


Keywords

e-Training, Perceived Usefulness, Computer and Internet Self-Efficacy, Trust, and Intention to Use.
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  • Factors Affecting Employees' Intention to Use e-Training in Organisations

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Authors

A. U. Alkali
Universiti Teknologi Malaysia (UTM), 81310, Johor, Malaysia
Nur Naha Abu Mansor
Universiti Teknologi Malaysia (UTM), 81310, Johor, Malaysia

Abstract


Objective: The success of an e-training system in organisation will largely depends on how acceptable it is to the employees of an organisation. Therefore, understanding what affect employees' intention to use e-training system is critical for its success. Accordingly, this paper investigates the factors influencing intention to use e-training among employees.

Methods/Statistical Analysis:The paper reviews the extant literature in the field of e-training in order to develop a framework for understanding intention to use e-training.Empirical articles that specifically focused on e-training, online training, and web-based training were given priority while other non-empirical articles were considered based on their relevance and theoretical contributions to the field of e-training.

Findings: The study found that factors including perceived usefulness, trust,perceived ease of use, interactivity, and support are critical in influencing e-training use intention in an organisations. Technology Acceptance Model (TAM) was also found to be the most widely used model in studying intention to use information systems and relevant for studying e-training use intention. Based on the findings, a framework for studying intention to use e-training has been provided.

Applications/Improvements: The paper recommends for empirical testing of the framework to determine its effectiveness in explaining intention to use e-training.


Keywords


e-Training, Perceived Usefulness, Computer and Internet Self-Efficacy, Trust, and Intention to Use.

References