Rajesh K. Yadav ¹, Sarvesh Mohania ²

Affiliations
1 Department of Management, RKDF College of Engineering, Bhopal, IN
2 CRIM (UTD), Barkatullah University, IN

Abstract

LIC of India is still leading life insurance provider. Due to strong management framework of claim settlement and uses of intranet technology, claims settlements are done in proper manner and within said durations. Now days most people are covered under the life insurance and they are also aware of various types of life insurance services. They consider claim settlement process and it ratio while buying any life insurance product. If not aware then employees of LIC of India provides information along with their support at the time of sell and claim settlement, which helps in increasing the sales. Chi-square test is applied in the paper to check the authenticity of data given by respondents. This study is focused on the claim settlement process, quality of services provided by LIC and its impact on the sales of life insurance policies.

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Rajesh K. Yadav ¹, Nishant Dabhade ¹

Affiliations
1 Department of Management, RKDF College of Engineering, NH-12, In front of golden City, Jatkhedi, Hoshangebad road, Bhopal (M.P.) PIN- 462026, IN

Abstract

The Indian telecom industry is one of the fastest growing in the world and is projected that India will have 'billion plus' mobile users by 2015. This research study pull the attention on mobile number portability with the special consideration given on porting, porting time, porting costs/fee, Customer demographics, customer awareness, Easy entry of new operator, launch of services by new operators, attractive/aggressive tariff plans, innovative services, quality of service, Voice quality, low call drops and state-of-the-art customer service setup etc. Chi square test is applied in the paper to check the authenticity of data given by the respondents. This research aims to figure out the impact of mobile number portability on service providers and service users with the effect on sale of IDEA and strategies adopted to retain and attract customers by IDEA cellular limited.

Keywords

Mobile Number Portability (MNP), Indian Telecom Industry, Idea Cellular Ltd

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Rajesh K. Yadav ¹, Nishant Dabhade ²

Affiliations
1 Associate Professor & Head, Department of Management, RKDF College of Engineering, Bhopal (M.P.), IN
2 Assistant Professor, Department of Management, RKDF College of Engineering, Bhopal (M.P.), IN

Abstract

Job satisfaction plays a vital part in employee’s performance, increasing, morale and productivity. This research study aims to figure out the working environment of BHEL, Bhopal toward employees job satisfaction, initiatives taken by the management and their effect on the performance of employees. Chi square test is applied to check the authenticity of data given by the respondents (300 employees). Findings suggest that factors responsible for job satisfaction have been identified viz.-: supportive colleagues, conducive working conditions, mentally challenging work and equitable rewards.

Keywords

Employee’s Satisfaction, Job, BHEL Performance, Productivity and Rewards etc

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Rajesh K. Yadav ¹, Sarvesh Mohania ²

Affiliations
1 Department of Management, RKDF College of Engineering, Bhopal (M.P.), India;
2 CRIM (UTD), Barkatullah University, Bhopal (M.P.), India

Abstract

Health Insurance Portability is a regulation set by IRDA where an individual is allowed to switch between insurers at their own choice without having to worry about their no claim bonus and pre-existing diseases cover. The study aims to highlight the purpose of portability, a system that allows the policyholder to move the policy from one insurance company to another, in case of dissatisfaction with respect to the existing policy or the services or to switch over to an innovative/another product, which could be available elsewhere in health insurance services. The Indian health insurance market share is a mix of mandatory Social Health Insurance (SHI), voluntary private health insurance, and Community- Based Health Insurance (CBHI). Health insurance is really a small player in the Indian health ecosystem. The study is based on the secondary data collected from IRDA and research papers from various journals. The study concluded that it has been more than 2 years since health insurance portability came into force but due to its complex nature, lack of interest of insurance agents, improper communication and lack of customer's awareness, it is not that much popular in health insurance services.

Keywords

Health Insurance, IRDA, Portability

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Rajesh K. Yadav ¹, Sarvesh Mohania ¹

Affiliations
1 School of Banking and Finance, Jagran Lakecity University, Bhopal, M.P., IN

Abstract

Objectives: The study focuses on different schemes under the Pradhan Mantri Jan DhanYojana.

Methods/Statistical analysis: The study is based on secondary data collected and tabulated from different websites and IRDA Journals.

Findings: The study finds that various schemes under Pradhan Mantri Jan DhanYojana such as Pradhan MantriJeevanJyotiBimaYojana (PMJJBY), Atal Pension Yojana (APY), and Pradhan MantriSurakhaBimaYojana (PMSBY) are attractive due to their flexibility, throughout easy and clear process, easy claim process, highly reliable and economical insurance services.

Application/Improvements: Pradhan Mantri Jan DhanYojana is comprehensive financial scheme focused on unorganized sector workers, which includes financial services like banking to insurance etc. with motto of Jan-Dan se Jan Surakhsa.

Keywords

Pradhan Mantri Jan-Dhan Yojana, Jan Dhan se Jan Suraksha, Pradhan Mantri Jeevan Jyoti Bima Yojana, Pradhan Mantri Jeevan Suraksha Yojana, Atal Pension Yojana, Claim Settlement.

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