Evaluation of Sustainability in E-Governance Projects

Governments are delivering various public services using Information and Communications Technologies (ICTs) from mid-90's. The phenomenon was accepted in many states and ICT applications were emerging in government services - the trend is known as electronic governance or eGovernance. eGovernance is an automation where manual processes transformed to electronic using ICTs. It was estimated over 6,000 eGovernance projects are being implemented in India and this study objective was to see how far these projects are sustaining (Sachdeva, 2012). The term sustainability was coined during millennium development goals to fulfill social, economic and environment challenges - social to deal with the society, economic to deal with the financial conditions of a State and the environment to geographic characteristics (MoEF, 2011 & Munasinghe, 2008). And, it is also imperative to discuss development because sustainability leads to prominence of the development that was coined after Second World War. To make progress sustainability and development are two footpaths that nurture progress in various sectors with no limitation to electronic governance (Janowski, 2011).