Vishwakarma Business Review

Open Access Open Access  Restricted Access Subscription Access

The Analysis of Facets of Job Satisfaction of Police Personnel


Affiliations
1 Dr. L. Bullayya P.G. College, Resapuvanipalem, India
 

The Organization in manufacturing activities and service activities has different roles to perform. The bureaucratic organizations serve the interests of the society. The job satisfaction in such organizations derives from different perspectives.

The studies were conducted in different countries and cultures. The factors influencing Job satisfaction of the police are different. The study in India was carried on to examine extent of Job satisfaction, components of Job satisfaction and its impact on the police personnel of different ranks. The instrument developed by Paul E.Spector (1985) was adopted with modifications for conducting the Job Satisfaction Survey with 36 items and nine factors to assess the job satisfaction.

The results show ambivalence in the satisfaction and designation wise satifaction level follows hierarchy with exception of Head constable. The nature of work is the attraction for police job in India. The ambivalence nature of satisfaction is worrisome trend, some inputs are required to address benefits, rewards and promotion issues.


Keywords

Job Satisfaction, Public Service Organization, Ambivalent Satisfaction, Police Personnel, HRM.
User
Notifications
Font Size


  • Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in experimental and social psychology (276-299). New York, NY: Academic Press.

  • Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84, 191-215.

  • Bennett, R.R. (1997). Job satisfaction among police constables: A comparative study in three developing nations. Justice Quarterly, 14, 295-323.

  • Berry, L. M. (1997). Psychology at work. San Francisco, CA: McGraw-Hill Companies, Inc.

  • Bowen & Ostroff (2004). Understanding HRM-Firm Performance Linkages: The Role of the "Strength" Of The HRM System. Academy of Management Review, 29(2), 203-221.

  • Buzawa, A., Austin, T, & Bannon, J. (1994). The role of selected socio-demographic and job specific variables in predicting patrol officer job satisfaction: A reexamination ten years later. American Journal of Police, 13(2), 51-75.

  • Buzawa, S. E. (1984). Determining patrol officer job satisfaction: The role of selected demographic and job-specific attitudes. Criminology, 22, 61-81.

  • Carlan, P. E. (1999). Occupational outcomes of criminal justice graduates: Is the master's degree a wise investment? Journal of Criminal Justice Education, 10(1), 39-55.

  • Dantzker, M. L. (1994). Measuring job satisfaction in police departments and policy implications: An examination of a mid-size, southern police department. American Journal of Police, 13, 77-101.

  • Ercikti, Vito, Walsh, Higgins (2011).Major Determinants of Job Satisfaction Among Police Managers. Southwest Journal of Criminal Justice, 8(1), 97-XX.

  • Gerald DapaahGyamf (2014). Influence of Job Stress on Job Satisfaction: Empirical Evidence from Ghana Police Service. International Business Research, 7,(9).

  • Griffin, R. G., Dunbar, R.L.M., & McGill, M.E. (1978). Factors associated with job satisfaction among police personnel. Journal of Police Science and Administration, 6, 77-85.

  • Hackman, J., & Oldham, G. (1980). Work Redesign. Reading, MA: Addison-Wesley.

  • Henne, D., & Locke, E. (1985). Job dissatisfaction: What are the consequences? International Journal of Psychology, 20(2), 221.

  • Herzberg, F. (1968). One more time: How do you motivate employees? Harvard Business Review, 52-62.

  • Ironson, G., Smith, P., Brannick, M., Gibson, M., & Paul, K.(1989). Construction of a job in General Scale: A comparison of global, composite and specific measures. Journal of Applied Psychology, 74, 193-200.

  • Judge, T. A., & Church, A. H. (2000). Job satisfaction: Research and practice. In C. L. Cooper & E. A. Locke (Eds.), Industrial and organizational psychology: Linking theory with practice (pp. 166-198). Oxford, UK: Blackwell.

  • Keith, Davis (1975). Human Behavior at Work. New Delhi: Tata McGraw Hill.

  • Kerber, K. W., & Campbell, J. P. (1987). Job satisfaction: Identifying the important parts among computer sales and service personnel. Journal of Business and Psychology, 1(4), 337-352.

  • L. Lokesh, Swati Patra & S. Venkatesan (2016). Job Satisfaction among Police Personnel: A Socio-Demographic Study. G.J.I.S.S., 5(4), July, 56-62.

  • Landy, F. J. (1978). An opponent process theory of job satisfaction. Journal of Applied Psychology, 63(5), 533-547.

  • Locke, E. (1976). The nature and causes of job satisfaction. In M.D. Dunette (Ed.), Hand book of Industrial and Organizational Psychology (1247-1349). Chicago: Rand McNally.

  • Loo, R. (2004). A typology of burnout types among police managers. Policing, 27, 156-165.

  • Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50, 370-396.

  • Webber, Max. (1947). The Theory of Social and Economic Organization. Free Press.

  • Mueller, C. W., & Kim, S. W. (2008). The contented female worker: Still a paradox?. In K. A. Hegtvedt & J. Clay-Warner (Eds.), Justice: Advances in group processes, 25 (117-150). Bingley, UK: Emerald Group Publishing Limited.

  • Paul E. Spector (1985).Measurement of Human service staff satisfaction: Development of the Job satisfaction survey. American Journal of Community Psychology, 13(6).

  • Paul E. Spector (1997). Job satisfaction: Application, assessment, cause and consequences. Thousand Oaks, CA: Sage Publications, Inc.

  • Porter, Lyman W. (1961). A Study of Perceived Need Satisfaction in Bottom and Middle Management Jobs. Journal of Applied Psychology, 45, 1-10.

  • Porter, L. W, & Lawler, E. E. (1968). Managerial attitudes and performances. Homewood, IL: Dorsey Press.

  • Schriesheim, C, &Tsui, A. S. (1980).Development and validation of a short satisfaction instrument for use in survey feedback interventions. Paper presented at the Western Academy of Management Meeting.

  • Syptak, J.M., Marsland, D.W., & Ulmer, D. (1999). Job satisfaction: Putting theory into practice .Family Practice Management. Retrieved from http://www.aafp.org/fpm/991000fm/26.html.

  • Rao, T.V. (1996).Human resource development,experiences, interventions, strategies. New Delhi: Sage Publications India Pvt.Ltd.

  • VenkatRao, Gudivada (2013). A Study on Predictor Variables of Organizational Climate in Educational Institutes. ActaUniversitatisDanubiusEconomica, 10(6), 33-47.

  • Vroom, V. (1964). Work and motivation. New York, NY: Wiley.


Abstract Views: 584

PDF Views: 111




  • The Analysis of Facets of Job Satisfaction of Police Personnel

Abstract Views: 584  |  PDF Views: 111

Authors

G. Venkat Rao
Dr. L. Bullayya P.G. College, Resapuvanipalem, India

Abstract


The Organization in manufacturing activities and service activities has different roles to perform. The bureaucratic organizations serve the interests of the society. The job satisfaction in such organizations derives from different perspectives.

The studies were conducted in different countries and cultures. The factors influencing Job satisfaction of the police are different. The study in India was carried on to examine extent of Job satisfaction, components of Job satisfaction and its impact on the police personnel of different ranks. The instrument developed by Paul E.Spector (1985) was adopted with modifications for conducting the Job Satisfaction Survey with 36 items and nine factors to assess the job satisfaction.

The results show ambivalence in the satisfaction and designation wise satifaction level follows hierarchy with exception of Head constable. The nature of work is the attraction for police job in India. The ambivalence nature of satisfaction is worrisome trend, some inputs are required to address benefits, rewards and promotion issues.


Keywords


Job Satisfaction, Public Service Organization, Ambivalent Satisfaction, Police Personnel, HRM.

References