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Neelamegam, R.
- A Study on Passengers’ Problems in Online Ticket Booking in Indian Railways with Reference to Virudhunagar Junction, Madurai Division
Abstract Views :618 |
PDF Views:146
Authors
R. Neelamegam
1,
P. Murugan
2
Affiliations
1 Indian Council of Social Science Research, Department of Management Studies, V.H.N.S.N. College (Autonomous), Virudhunagar – 626 00, IN
2 Department of Management Studies, V.H.N.S.N. College (Autonomous), Virudhunagar – 626 001, IN
1 Indian Council of Social Science Research, Department of Management Studies, V.H.N.S.N. College (Autonomous), Virudhunagar – 626 00, IN
2 Department of Management Studies, V.H.N.S.N. College (Autonomous), Virudhunagar – 626 001, IN
Source
TSM Business Review, Vol 4, No 1 (2016), Pagination: 35-45Abstract
Now a days, there is a stiff competition in surface transport among government buses, private buses, vans, taxies, etc. It is very tough to Indian railways to be a robust competitor in the surface transport. Passengers need quality services from the rail transport. Internet plays a vital role in providing a speedy and an easy access to the services of ticket booking, ticket cancellation and the time of the availability of services. But it is beset with some problems while accessing the services through online. The present paper, focuses on the passengers' kind of problem in online ticket booking in Indian railways with reference to Virudhunagar junction, Madurai division of Southern Railway zone.Keywords
Indian Railways, Online Booking, Discriminant Analysis.Full Text
References
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- Factors Influencing the Consumers to do Online Shopping:A Study with Reference to Virudhunagar Town
Abstract Views :215 |
PDF Views:81
Authors
R. Neelamegam
1,
D. Kalpaga
1
Affiliations
1 Department of Management Studies, V.H.N.S.N. College (Autonomous), Virudhunagar-626001, IN
1 Department of Management Studies, V.H.N.S.N. College (Autonomous), Virudhunagar-626001, IN
Source
TSM Business Review, Vol 3, No 2 (2015), Pagination: 14-22Abstract
Now-a-days, technologies have developed in a rapid way. Especially internet, it provides a widest platform where the buyers and sellers meet together for sale and purchase of goods and services. The internets' have the ability to reach the customer's home. The physical delivery has changed to electronic delivery and physical products have changed to electronic products displayed on the various websites like Flipkart, and Snapdeal, the payment also made on online through debit and credit card, the transaction is purely electronic. The present paper focuses on the factors influencing the consumers to do online shopping in Virudhunagar town.Keywords
Online Shopping, Factor Analysis, Multiple Regression Analysis.Full Text
- Understanding Financial Inclusion in India:A Case Study of Sattur Taluk, Tamil Nadu
Abstract Views :203 |
PDF Views:84
Authors
Affiliations
1 ICSSR, Department of Management Studies, V.H.N.S.N. College (Autonomous), Virudhunagar – 626 001, IN
1 ICSSR, Department of Management Studies, V.H.N.S.N. College (Autonomous), Virudhunagar – 626 001, IN
Source
TSM Business Review, Vol 4, No 2 (2016), Pagination: 41-48Abstract
Financial inclusive growth is said to be real only when it has registered an all inclusive growth, namely, all the strata of the society including the vulnerable group is brought to the ambit of financial inclusion. The country which is envisioned to be a power in Asia - unfortunately for a long time, had suffered from the malaise of financial exclusion. To plug the loophole, hectic activities are going on to hit the target of financial inclusion. To tart from the scratch, citizens of the country including those living in the remotest rural region are prompted to have an access to the basic financial service, i.e, opening a bank account (no frills account) which would blossom into a universal access to a wide range of financial services at a reasonable cost. The present paper sheds light on criteria / indicators of financial inclusion with special reference to Sattur Taluk, Tamil Nadu.Keywords
Financial Inclusion, Financial Services, Indicators of Financial Inclusion, Comprehensive Financial Inclusion.Full Text
References
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- Passengers’ Perception of Service Quality:A Study With Reference to Madurai Division of Southern Railway
Abstract Views :688 |
PDF Views:106
Authors
Affiliations
1 Research Centre in Business Administration, V.H.N.S.N. College (Autonomous), Virudhunagar-626001, Tamil Nadu, IN
1 Research Centre in Business Administration, V.H.N.S.N. College (Autonomous), Virudhunagar-626001, Tamil Nadu, IN
Source
TSM Business Review, Vol 5, No 2 (2017), Pagination: 7-14Abstract
After globalization, service quality has assumed greater significance in rail transport owing to rail passengers’ expectation of improved service quality in Indian Railways (IR), as well as existence of keen competition from the road transportation sector. Service quality is a business management term used to indicate achievement in service. Usually, service quality yields comfort to the passengers; it would delight them when the passengers’ perception of service quality exceeds their expectations. In this context, service quality comes under the scanner of a comparison of passengers’ expectation with performance of Madurai Division of Southern Railway (SR) Zone of Indian Railway. This research paper is an outcome of the present author’s research project sponsored under ICSSR’s Senior Fellowship.Keywords
Service Quality, Perception and Expectation of Service Quality, Gap Analysis, Dimensions of Service Quality, Southern Railway.Full Text
References
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