NITTE Management Review

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Information Communication Technology (ICT) is a force in the economic growth equation of both developed and developing countries across the world. It can provide a better platform for SMEs, especially in a developing country like India, to overcome their constraints. The present study attempts to find out the commonly used ICT tools in the Small and Medium Enterprises and also tries to examine the relationship between the usage of ICT and growth of the firms. A sample of 100 Small and Medium Enterprises surveyed in this study. The results indicate that cost is one of the main factors which influence the SMEs decision to implement ICT. The study also found that the ICTs will enable the firms to reach out to a large number of their customers.

Keywords

Factor Analysis, ICT Tools, Information Communication Technology, Small and Medium Enterprises
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