Open Access Open Access  Restricted Access Subscription Access
Open Access Open Access Open Access  Restricted Access Restricted Access Subscription Access

Relationship of Individual and Organizational Factors with Knowledge Hiding in it Organization


Affiliations
1 Department of Applied Psychology, University of Delhi, Delhi, India
2 Department of Psychology, University of Delhi, Delhi, India
     

   Subscribe/Renew Journal


Knowledge hiding is a new construct in organizational research. Knowledge hiding assumes significance in the context of the "knowledge workers," a term coined by Drucker who predicted employees' knowledge to be the most important asset of any organization in the 21st century. However, the organization has no ownership over the intellectual assets of its employees. Thus, it cannot compel them to transfer their knowledge to other organizational members. Thus, the present research examines relationship between knowledge hiding behaviour and individual factors (personality, Machiavellianism, psychological ownership of knowledge), attitude/ behaviour resulting from organizational membership (organizational commitment & organizational citizenship behaviour) and organizational climate (openness, collaboration & trust) in IT organizations. For this study, data 150 IT was collected from employees through a non-random purposive sampling. Correlational results show that all organizational climate factors, organizational commitment, organizational citizenship behaviour and personality dimensions (conscientiousness, agreeableness & openness to experience) share a negative relationship with knowledge hiding. However, some individual factors such as Machiavellianism and psychological ownership of knowledge share a positive relationship with knowledge hiding behaviour. Regression model shows that 61% variance in knowledge hiding is explained by the predictor model [F = 56.85 (DF Between = 142, DF within = 149) =, p<.000]. Limitations are small sample size, unequal gender participation, non-random sampling method, and use of self-report data. Findings can help practitioners develop intervention for curbing knowledge hiding and improving knowledge management.

Keywords

Knowledge Hiding, Personality, Machiavellianism, Psychological Ownership, Organizational Commitment.
User
Subscription Login to verify subscription
Notifications
Font Size

  • Bahramzadeh, H., & Khosroabadi, S. (2012). The relationship between organizational commitment and knowledge sharing: A case study of university employee cooperation. Management Science Letters, 2(7), 2661-2666.
  • Barrick, M. R., & Mount, M. K. (1991). The big five personality dimensions andjob performance: A meta-analysis. Personnel Psychology, 44(1), 1-26. doi: 10.1111 /j.1744-6570.1991.tb00688.x
  • Belk, R. W. (1988). Possessions and the extended self Journal of Consumer Research, 15(2), 139-168. doi:10.1086/209154
  • Botwin, M. D., & Buss, D. M. (1989). Structure of act-report data: Is the five-factor model of personality recaptured? Journal of Personality and Social Psychology, 56(6), 988-1001. doi:10.1037//0022-3514.56.6.988
  • Cerne, M., Nerstad, C. G., Dysvik,A., &Kerlavaj, M. (2013). What goes around comes around: Knowledge hiding, perceived motivational climate, and creativity. Academy of Management Journal, 57(1), 172-192. doi:10.5465/amj.2012.0122
  • Chen, C, & Huang, J. (2007). How organizational climate and structure affect knowledge management the social interaction perspective. International Journal of Information Management, 27(2), 104-118. doi:10.1016/j.ijinfomgt.2006.11. 001
  • Cheng, S. (2012). We're all ears - Virgin Media's approach to listening. Simply- communicate. Available at: http://www.simply-communicate.com/case-studies/company-profile/we%E2%80%99re-all-ears-%E2%80%93- virgin-media%E2%80%99s-approach-listening
  • Christie, R., &Geis, R (1970). Studies in machiavellianism. San Diego, CA: Academic Press. doi:10.1037/e465412008-210
  • Connelly, C. E., Zweig, D., Webster, J., & Trougakos, J. P. (2012). Knowledge hiding in Organizations. Journal of 'OrganizationalBehaviour, 33(1), 64-88. http://dx.doi.org/10.1002/job.737
  • Dobusch, L., & Mueller-Seitz, G. (2012). Strategy as a practice of thousands: The case ofWikimedia. In Academy of Management Annual Meeting Proceedings. New York: Academy of Management.
  • Drucker, PR (1999). Management challenges for the 21st century. HarperCollins.
  • Dyer, G., & McDonough, B. (2001). The State of KM", Communicator e News letter. http://www.destinati oncrm.com/km/dcrm_km_article.asp?id-822&ed-5%2Fl%2F01#?id=822&ed=5%2Fl%2F01
  • Fehr, B., Samson, D., & Paulhus, D.L. (1992). The construct of Machiavellianism: Twenty years later. In CD. Spielberger and J.N. Butcher (Eds.), Advances in personality assessment (Vol. 9, pp. 77-116). Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
  • Gosling, S. D., Rentfrow, P. J., & Swann, W. B. (2003). Ten-item personality inventory. PsycTESTSDataset.doi:10.1037/t07016-000
  • Hislop, D. (2002). Mission impossible? Communicating and sharing knowledge via information teclmology. Journal of Information Technology, 17,165-177.
  • Hogan, R., Hogan, J., Briggs, S., & Jones, W. (1983). Sense, nonsense, and the use of personality measures. Journal of Research in Personality, 17(A), 451-456. doi:10.1016/0092-6566(83)90072-7
  • Jain, K. K. (2014). Big five personality types and knowledge hiding behaviour: A theoretical framework. Archives of Business Research, 2(5), 47-56. doi:10.14738/abr.25.355
  • Kass, K. (2012). Hobsons' HiWire platform "jives" with employees. Simply- communicate. Available at: https://www.simply-communicate.com/case-studies/comp any-pro file/hobsons-esn-platform-jives-employees [Accessed June 16,2015],
  • LePine, J.A., & Dyne, L.V (2001). Voice and cooperative behaviour as contrasting forms of contextual performance: Evidence of differential relationships with big five personality characteristics and cognitive ability. Journal of Applied Psychology, 86(2), 326-336.
  • Liu, C. C. (2008). The relationship between Machiavellianism and knowledge sharing willingness. Journal of Business and Psychology, 22(3), 233-240. doi:10.1007/sl0 869-008-9065-1
  • Lombardi, G. (2014). Unilever leaders chat strategy with employees. Simply- communicate. Available at: www.simplycommunicate.com/case-studies/unilever/unilever-leaders-chat-strategy-employees.
  • McCrae, R.R., & Costa, PT. (1987). Validation of the five-factor model of personality across instruments and observes. Journal of Personality and Social Psychology, 52(1), 81-90.
  • Malhotra, Y., & Galletta, D. (2003). Role of commitment and motivations in knowledge management systems implementation: Theory, conceptualization, and measurement of antecedents of success. In Proceedings of the 36th Hawaii International Conference on System Sciences.
  • Matzler, K. (2014). Open strategy. IMP Consulting. Available at: http://www.impconsulting.com/en/feature-januaryfebruary-2014/[Accessed June 10,2015],
  • Morton, J. (n.d.). Collaboration and knowledge sharing in open strategy initiatives. Retrieved January 14, 2018, from http://www.academia.edu/254-50269/Collaboration_and_Knowledge_Sharing_in_Open_Strategy_lnitiatives
  • Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). The affective, continuance and normative organization al and Occupational Commitment Scales. Psyc Tests Dataset. doi: 10.1037/t51019-000
  • Mount, M., Barrick, M., & Stewart, G. (1998). Five-factor model of personality and performance in jobs involving interpersonal interactions. Human Performance, 77(2), 145-165. doi:10.1207/sl5327043hupll02&3_3
  • Norman, W. T. (1963). Toward an adequate taxonomy of personality attributes: Replicated factor structure in peer nomination personality ratings. The Journal of Abnormal and Social Psychology, 66(6), 574-583. doi:10.1037/h0040291
  • Paal, T., & Bereczkei, T. (2007). Adult theory of mind, cooperation, Machiavellianism: The effect of mindreading on social relations. Personality and Individual Differences, 43(3), 541-551. doi:10.1016/j.paid.2006.12.021
  • Pan, W., Zhou, Y., & Zhang, Q. (2016). Does darker hide more knowledge? The relationship between Machiavellianism and knowledge hiding. International Journal of Security and its Applications, 70(11), 281-292. doi:10.14257/ijsia.2016. 10.11.23
  • Pareek, U. (2003). Training instruments in HRD and OD (2nd ed.). Tata McGraw-Hill Publishing Company Limited, New Delhi.
  • Peng, H. (2013). Why and when do people hide knowledge. Journal of Knowledge Management, 77(3),398-415.
  • Pierce, J. L., Kostova, T., & Dirks, K. T. (2001). Toward a theory of psychological ownership in organizations. Academy of Management Review, 26(2), 298-310. doi:10.5465/amr.2001.4378028
  • Podsakoff, P. M., MacKenzie, S.B., Paine, J.B., & Bachrach, D.G. (2000). Organizational citizenship behaviours: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563. doi:10.1177/014920630002600307
  • Rammstedt, B., & John, O. P. (2007). Big five inventory-10. PsycTESTS Dataset. doi:10.1037/t01744-000
  • Scarbrough, H., & Carter, C. (2000). Investigating knowledge management. London: Chartered Institute of Personnel Development.
  • Serenko, A., & Bontis, N. (2016). Understanding counterproductive knowledge behaviour: Antecedents and consequences of intra-organization al knowledge hiding. Journalof'KnowledgeManagement, 20(6), 1199-1224.
  • Sirnivasan, S. S. (2009). Performance under requirements uncertainty: A personality prospective. Proceedings ofPACIS.
  • Spector, P. E., Bauer, J. A., & Fox, S. (2010). Measurement artifacts in the assessment of counterproductive work behaviour and organizational citizenship behaviour: Do we know what we think we know? Journal of Applied Psychology, 95,781 -790.
  • Swap, W., Leonard,D., &Mimi Shields, L. A. (2001). Using mentoring and storytelling to transfer knowledge in the workplace. Journal of Management Information Systems, 18(1), 95-114.
  • Teh, P. L., & Hongyi, S. (2012). Knowledge sharing, job attitudes and organizational citizenship behaviour. Industrial Management and Data Systems, 112(1), 64-82. https://doi.org/10.1108/02635571211193644
  • Teh,P,Yong, C, &Yew, S. (2011). Do the big five personality factors affect knowledge sharing behaviour? A study of Malaysian universities. Malaysian Journal of Library and Information Science, 16(1), Al-62. Retrieved January 26,2018.
  • Thorns, P., Moore, K. S., & Scott, K. S. (1996). The relationship between self-efficacy for participating in self-managed work groups and the big five personality dimensions. Journal of Organizational Behaviour, 77(4), 349-362. doi:10.1002/ (sici)10991379(199607)17:4<349::aid-job756>3.0.co;2-3
  • Van Dyne, L., & Pierce, J. L. (2004). Psychological ownership and feelings of possession: Three field studies predicting employee attitudes and organization citizenship behaviour. Journal of Organizational Behaviour, 25,439-459.
  • Webster, J., Brown, G., Zweig, D., Connelly, C, Brodt, S., & Sitkin, S. (2008). Beyond knowledge sharing: Knowledge hiding and hoarding at work. In J.J. Martocchio (Ed.), Research in personnel and human resources management (Vol. 27, pp. 1-37). Emerald Group Publishing, Bingley
  • Wijk, S. V (2016-2017). How knowledge hiding mediates the relationship between POS and turnover intention. Tilburg University (Unpublished)

Abstract Views: 368

PDF Views: 0




  • Relationship of Individual and Organizational Factors with Knowledge Hiding in it Organization

Abstract Views: 368  |  PDF Views: 0

Authors

Raunaq Chawla
Department of Applied Psychology, University of Delhi, Delhi, India
Vibhuti Gupta
Department of Psychology, University of Delhi, Delhi, India

Abstract


Knowledge hiding is a new construct in organizational research. Knowledge hiding assumes significance in the context of the "knowledge workers," a term coined by Drucker who predicted employees' knowledge to be the most important asset of any organization in the 21st century. However, the organization has no ownership over the intellectual assets of its employees. Thus, it cannot compel them to transfer their knowledge to other organizational members. Thus, the present research examines relationship between knowledge hiding behaviour and individual factors (personality, Machiavellianism, psychological ownership of knowledge), attitude/ behaviour resulting from organizational membership (organizational commitment & organizational citizenship behaviour) and organizational climate (openness, collaboration & trust) in IT organizations. For this study, data 150 IT was collected from employees through a non-random purposive sampling. Correlational results show that all organizational climate factors, organizational commitment, organizational citizenship behaviour and personality dimensions (conscientiousness, agreeableness & openness to experience) share a negative relationship with knowledge hiding. However, some individual factors such as Machiavellianism and psychological ownership of knowledge share a positive relationship with knowledge hiding behaviour. Regression model shows that 61% variance in knowledge hiding is explained by the predictor model [F = 56.85 (DF Between = 142, DF within = 149) =, p<.000]. Limitations are small sample size, unequal gender participation, non-random sampling method, and use of self-report data. Findings can help practitioners develop intervention for curbing knowledge hiding and improving knowledge management.

Keywords


Knowledge Hiding, Personality, Machiavellianism, Psychological Ownership, Organizational Commitment.

References