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Padmashree, S.
- Quality Management for Libraries:The Role of Quality in Library Management System
Abstract Views :194 |
PDF Views:7
Authors
Affiliations
1 National Ship Design and Research Centre, Gandhigram, Visakhapatnam-530005, IN
1 National Ship Design and Research Centre, Gandhigram, Visakhapatnam-530005, IN
Source
Journal of Information and Knowledge (Formerly SRELS Journal of Information Management), Vol 43, No 2 (2006), Pagination: 137-148Abstract
Shows how Total Quality Management can contribute to improved performance and effectiveness. The emphasis is on quality management as an holistic approach which needs to permeate all parts of the organization, whilst retaining the primary focus of meeting the customer needs.Keywords
Mangement, Quality Improvement, Continual Improvement.
References
- Brophy (Peter); Coulling (Kate). Quality Management and Library Science: For Information and Library Management. Mumbai: Jaico Publishing House. 1997.
- Cundari (Leigh); Stutz Kara. Enhancing Library Services: An Exploration in Meeting Customer Needs Through Total Quality Management. In Special Libraries Summer 1995. p188-191
- Jurow (S); Barnard (S B). (Eds.) Integrating total quality management in a Library setting. Binghamton, New York: Haworth Press, 1993.
- Lal (H). Total Quality Management: A Practical approach. New Delhi: New Age International Publishers Ltd, 1995.
- Lamprecht (J L). ISO 9000: Preparing for Registration. Milwaukee: ASQC Quality Press. 1992, p1-26.
- Masters (Denise G). Total Quality Management in Libraries: ERIC Digest. US Federal Government, 2003.
- Petrick (Joseph A); Furr (Diana S). Total Quality in Managing Human Resources. New Delhi: Vanity Book International, 1995.
- Sirkin (A F). Customer Service: Another side of TQM. Journal of Library Administration. Vol. 18 (1/2); 1993; p71-83.
- Weaver (C N). Managing the Four Stages of TQM: How to Achieve World – Class Performance. New Delhi: Vanity Book Int. 1995, p93.
- Re-Engineering Library and Information Services:A Case Study of NSDRC/IMU Library
Abstract Views :319 |
PDF Views:23
Authors
S. Padmashree
1,
C. Sasikala
2
Affiliations
1 Indian Maritime University, (A Central University, Govt. of India), Gandhigram, Visakhapatnam – 530005, Andhra Pradesh, IN
2 Andhra University, Visakhapatnam – 530003, Andhra Pradesh, IN
1 Indian Maritime University, (A Central University, Govt. of India), Gandhigram, Visakhapatnam – 530005, Andhra Pradesh, IN
2 Andhra University, Visakhapatnam – 530003, Andhra Pradesh, IN
Source
Journal of Information and Knowledge (Formerly SRELS Journal of Information Management), Vol 54, No 3 (2017), Pagination: 154-157Abstract
This paper presents a report on the transition from old system to new and improving the library collection, services and ambience by adopting new technologies and converting the library to a modern information centre with the objective of putting the end users in contact with the information needed by them, whether it is on paper or stored digitally.Keywords
Information Services, Integrated Software, Library Automation, Re-Engineering.References
- Hammer, Miachael and Champy, James. Reengineering the corporation.-London: Nicholas, 1994,viii, 231p.
- Chary, L.R. (2005). Corporate transformation without tears, Mumbai: The Institute of Marine Engineers (India), 96p.
- Gaur, Ramesh C. (2003). Reengineering library and information services: Process, people and technology, Mumbai: Allied Publishers Private Limited, 304p.
- Manganelli, Raymond L. and Klein, Mark M. (1994). The reengineering handbook: A step-by-step guide to business transformation, New York: American Management Association, 318p.
- http://www.unesco.org/new/fileadmin/MULTIMEDIA/ HQ/CI/CI/pdf/mow/digitization_guidelines_ for_web.pdf
- http://www.merriam-webster.com/dictionary/bar%20code.
- http://www.rfid-library.com/eng_index.html.
- https://en.wikipedia.org/wiki/.