P. Pratap Lingam ¹

Affiliations
1 Madura Coats Limited, Bangalore 560 001, IN

Abstract

Discusses the role of case studies in the development of a subject and in the teaching and learning of skills; discusses Walton, Khare and Popper models to identify the value of case studies in research and learning. Suggests that case study method should be employed in teaching of library and information science. Suggests that practising libraries should write record cases in reference and information services.

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P. Pratap Lingam ¹

Affiliations
1 Madura Coats Limited, Bangalore 560 001, IN

Abstract

Presents a case study of librarian's personal interview with users of information in industrial enterprises. Identify problems and procedures involved in these interviews and presents some general hints regarding the information needs of industrial information users.

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P. Pratap Lingam ¹

Affiliations
1 Madura Coats Limited, Bangalore 560 001, IN

Abstract

A three-dimentional conceptual model of Reference and Information Service is presented. In particular, the professional and behavioural aspects in information finding process is discussed. The strategy and tactics in user-librarian interaction are highlighted. A case study of interactions is presented and analysed. Application of "transactional analysis" for improving skills of librarians in rendering reference and information service is discussed. Suggests application of studies in communication science for enhancing productivity in information retrieval process.

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P. Pratap Lingam ¹

Affiliations
1 Madura Coats Limited, Bangalore - 560 001, IN

Abstract

Highlights the value of PERT/CPM as useful management techniques. Discusses the application of the same to a variety of management problems in library and information systems. A case study of problems faced in planning and establishing a library and information centre for a textile industry is presented. It illustrates the helpfulness of PERT/CPM in planning library systems and services.

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P. Pratap Lingam ¹

Affiliations
1 Madura Coats Limited, Bangalore 560001, IN

Abstract

This Paper points out me significance of service of Routing of Periodicals, presents a Study conducted on behavioural aspects of such service to the managers in a textile industry and its findings, briefly describes the activities which should constitute a 'routing procedure',  analyses and discusses the existing routing procedures and solutions to the problems faced in (a) deciding the sequence of users on the 'routing slips' which have direct impact on behavioural aspects of users and procedures,  and (b) in formulating guidelines helpful both in evolving and successfully implementing a routing procedure acceptable to majority of users in any industry or organisation.

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P. Pratap Lingam ¹

Affiliations
1 Madura Coats Limited, 10/4, Kasturba Road, Bangalore 560 001, IN

Abstract

Presents three key components indicating the knowledge, skills and activities needed in an information worker. They are: (a) development of adequate relationship with people; (b) management skills, and (c) creating confidence in clientele about information professionals' capabilities. Some examples of the selected components include: method of studying a subject; communication skills; technical writing; learning processes and teaching techniques; forecasting; desk research; problem formulation strategies; decision making processes; systems analysis.

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