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Roy, Avik
- The Future of Reference Service: Treading into and Going beyond Digital Reference Service
Abstract Views :395 |
PDF Views:32
Authors
Affiliations
1 Department of Library and Information Science, Jadavpur University, Kolkata-700032, West Bengal, IN
2 Department of Library and Information Science, Jadavpur University, Kolkata-700032, IN
1 Department of Library and Information Science, Jadavpur University, Kolkata-700032, West Bengal, IN
2 Department of Library and Information Science, Jadavpur University, Kolkata-700032, IN
Source
Journal of Information and Knowledge (Formerly SRELS Journal of Information Management), Vol 52, No 1 (2015), Pagination: 25-30Abstract
The present paper is an endeavor to put light on the present bandwagon of digital reference service with a glimpse on the background and genesis of traditional reference service. The present online reference services include asynchronous transactions like e-mail, web forms, Ask-A type services and synchronous transactions like live chatting, video conferencing etc. Indisputably, though the method changes, the fundamental purpose of reference service remains and will remain unchanged. The digital reference process marks a line of demarcation for itself from the traditional one. However, there are some technological innovations like mobile apps, social networking, Live Chat with the online readers etc. which could rightly be said as the future of digital reference service which seem to be very beneficial for the people with special needs also.Keywords
Digital Reference Process, Digital Reference Service, Future of Reference Service, Online Reference Service, People with Special Needs, Readers' Advisory Service, Reference Process, Reference Service.
- Everyday Life Information for People with Special Needs : A Refuge to Technology
Abstract Views :209 |
PDF Views:4
Authors
Avik Roy
1
Affiliations
1 Derozio Memorial College, Kolkata – 700136, West Bengal, IN
1 Derozio Memorial College, Kolkata – 700136, West Bengal, IN
Source
Journal of Information and Knowledge (Formerly SRELS Journal of Information Management), Vol 59, No 4 (2022), Pagination: 247-253Abstract
Access to everyday life information of a person with special needs seems to experience frequent hindrances in the form of “Way of Life” and “Mastery of Life” since a person of such difficulties finds the traditional mode of delivery of information from public libraries in West Bengal insufficient in getting the required information for lifelong learning. Modern day technology comes as a remedy to this. Everyday life information seeking of twenty four people with special needs of the existing six public libraries in Chanditala II and adjunct blocks of Hooghly District in West Bengal has been studied in the present investigation using micro-moment timeline interview and survey method. Recommendations have been made exploring various apps-developing platforms such as Android, Apple, and even search engines like Google etc. to endeavour to reach the zenith of mass literacy. Google search through Google Voices etc. offered by Google; Text-to Speech apps offered by Android; AccessTech, Proloquo2Go, iConverse, iCommunicate etc. offered by Apple for blind and visually impaired people are some of them that can be used in public libraries in order to smoothen the everyday life information searching experience of persons with special needs like never before. DAISY Digital Talking Book, Audio Books, books procured from the Organizations such as Learning Ally (U.S.) can be made accessible in order to secure the lifelong learning of people with special needs in public parties.Keywords
Everyday Life Information Seeking, Life-Long Learning, Mastery of Life, Mass Literacy, People with Special Needs, Public Libraries, Way of Life.References
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- Attention Literacy in the Age of Information Abundance
Abstract Views :55 |
PDF Views:7
Authors
Avik Roy
1
Affiliations
1 Librarian, Derozio Memorial College, Kolkata - 700136, West Bengal, IN
1 Librarian, Derozio Memorial College, Kolkata - 700136, West Bengal, IN
Source
Journal of Information and Knowledge (Formerly SRELS Journal of Information Management), Vol 60, No 6 (2023), Pagination: 389-397Abstract
Information fatigue syndrome is a very common disorder presently for individuals who have to crawl a huge number of sources to get their required information due to information explosion or ‘info-pollution’ which is to be understood as a state where a person gets baffled and becomes unable to form appropriate decisions with too much information. Research in psychology, cognitive science, and neurosciences confirm that the biological limitations of human beings restrict a person from paying attention to several objects simultaneously. The present study is an endeavour to examine this issue through suggestive measures to decipher the various aspects of human attention. Document analysis technique has been adopted to show that only information literacy is not enough for the library and information science professionals to sustain in the attention economy; instead, attention literacy and fruitful application of different aspects of attention are very much essential too. The existing discourses of library and information science lack the notion that a shift of focus from information literacy to attention literacy has become necessary of late. The present study fills this knowledge gap and makes some recommendations regarding the fruitful application of attention literacy in different activities of libraries and information centres to sustain the attention of the users.Keywords
Attention, Attention Literacy, Attention Economy, Attention Management, Information, Information Fatigue Syndrome, Information Explosion, Information Overload.References
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