Refine your search
Collections
Co-Authors
Journals
Year
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z All
Gnanakkan, Samson Sam
- Mediating Role of Organizational Commitment on HR Practices and Turnover Intention among ICT Professionals
Abstract Views :754 |
PDF Views:3
Authors
Affiliations
1 Director – HR & Projects Don Business Solutions Inc. Toronto, CA
1 Director – HR & Projects Don Business Solutions Inc. Toronto, CA
Source
Journal of Management Research, Vol 10, No 1 (2010), Pagination: 39-61Abstract
Information and Communication Technology (ICT) sector is heavily investing in high involvement HR practices to retain and motivate the information technology professionals who are the human capital assets. This study defines a multidimensional HR practices and test its influence on turnover intentions (TOI) of ICT professionals. Organizational commitment is defined either as an employee attitude or as a force that binds an employee to an organization. There are very few studies on the effects of organizational commitment on TOI among ICT professionals. The present research focuses on examining the mediating effect of organizational commitment on HR practices and TOI relationship. The results of this study partially support the prediction. HR practices - compensation and training, has a significant direct effect on TOI and the contribution of organizational commitment to TOI is observed when combined with HR practices in the model. Implications of these results are discussed.Keywords
Organizational Commitment, Hr Practices, Turnover Intentions
References
- Abelson, M. A. (1987), Examination of Avoidable and Unavoidable Turnover, Journal of Applied Psychology, 72: 382-386.
- Agarwal, R. and Ferratt, T. W. (1999), Coping with Labor Scarcity in IT: Strategies and Practices for Effective Recruitment and Retention, Pinnaflex, Cincinnati, OH.
- Allen, N. J. and Meyer, J. P. (1990), The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization, Journal of Occupational Psychology, 63: 1-18.
- Appelbaum, E., Bailey, T., Berg, P. and Kalleberg, A. L. (2000), Manufacturing Advantage: Why High-performance Work Systems Pay Off, Economic Policy Institute, Cornell University Press, Ithaca, NY.
- Arnold, H. J. and Feldman, D. C. (1982), A Multivariate Analysis of the Determinants of Job Turnover, Journal of Applied Psychology, 67(3): 350-360.
- Aryee, S., Wyatt, T. and Min, M. K. (1991), Antecedents of Organizational Commitment and Turnover Intentions, Journal of Social Psychology, 131(4): 545-56.
- Arnett, K. P. and Obert, T. L. (1995), What IS Employees Really Want, Datamation, 41(5): 84.
- Bailey, T. (1993), Discretionary Effort and the Organization of Work: Employee Participation and Work Reform Since Hawthorns, Working Paper, Columbia University
- Baron, R. M. and Kenny, D. A. (1986), The Moderator-mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations, Journal of Personality and Psychology, 51(6): 1173-1182.
- Becker, H. (1960), Notes on the Concept of Commitment, American Journal of Sociology, 66: 32-42.
- Benkhoff, B. (1997), Disentangling Organizational Commitment, Personnel Review, 26: 114-131.
- Becker, B. E. and Gerhart, B. (1996), The Impact of HRM on Organizational Performance: Progress and Prospects, Academy of Management Journal, 39: 779-801.
- Becker, B. E. and Huselid, M. A. (1998), High Performance Work Systems and Firm Performance: A Synthesis of Research and Managerial Implications, Research in Personnel and Human Resources Management, 16: 53-101.
- Blau, M. P. (1964), Exchange and Power in Social Life, Wiley, New York.
- Bluedorn, A. C. (1982), A Unified Model of Turnover from Organizations, Human Relations, 35(2): 135-153.
- Boswell, W. R. and Boudreau, J. W. (2002), Separating the Developmental and Evaluative Performance Appraisal Uses, Journal of Business and Psychology, 16: 391–412.
- Brady, G. F. (1989), Management by Involvement. An Action Guide, Insight Books, New York.
- Butteriss, M. (1999), Help Wanted: The Complete Guide to HR for Canadian Entrepreneurs, Wiley, Toronto.
- Cammann, C., Fichman, M., Jenkins, G. D. Jr. and Klesh, J. R. (1983), Assessing the Attitudes and Perceptions of Organizational Members, in Seashore, S. E., Lawler, E. E. III, Mirvis, P. H. and Cammann, C. (Eds.), Assessing Organizational Change: A Guide to Methods, Measures, and Practices, pp. 71-138, Wiley, New York.
- Chen, X. P., Hui, C. and Sego, D. J. (1998), The Role of Organizational Citizenship Behavior in Turnover: Conceptualization and Preliminary Tests of Key Hypotheses, Journal of Applied Psychology, 83(6): 922-931.
- Cliffe, S. (1998), Human Resources: Winning the War for Talent, Harvard Business Review, 76(5): 18-19.
- Conway, E. (2004), Relating Career Stage to Attitudes Towards HR Practices and Commitment: Evidence of Interaction Effects?, European Journal of Work and Organizational Psychology, 13(4): 417-446.
- Cotton, J. L., Vollarth, D. A., Froggatt, K. L., Lengnick-Hall, M. L. and Jennings, K. R. (2002), Employee Participation: Diverse Forms and Different Outcomes, Academy of Management Review, 13: 8-22.
- Cotton, J. L. and Tuttle, J. F. (1986), Employee Turnover: A Meta-analysis and Review with Implications for Research, Academy of Management Review, 11(1): 55-70.
- DeLoria, J. E. (2001), A Comparative Study of Employee Commitment: Core and Contract Employees in a Federal Agency, unpublished Doctoral Dissertation, Virginia Polytechnic Institute and State University, Falls Church.
- Deshpande, S. P. and Viswesvaran, C. (1992), Is Cross-cultural Training of Expatriate Managers Effective: A Meta Analysis, International Journal of Intercultural Relations, 16: 295-310.
- Dessler, G. (1999), How to Earn your Employees' Commitment, Academy of Management Executive, 13(2): 58-66.
- Dyer, L. and Reeves, T. (1995), Human Resource Strategies and Firm Performance: What Do We Know and Where Do We Need to Go?, The International Journal of Human Resource Management, 6(3): 656-670.
- Eisenberger, R., Fasalo, P. and Davis-LaMastro, V. (1990), Perceived Organizational Support and Employee Diligence, Commitment and Innovation, Journal of Applied Psychology, 75: 51-59.
- Evans, R. S., Gonzalez, J., Popiel, S. and Walker, T. (2000), Whose Capital Is It? Trends in Human Resources, Ivey Business Journal, 64(3): 28-37.
- Fletcher, C. (2001), Performance Appraisal and Management: The Developing Research Agenda, Journal of Occupational and Organizational Psychology, 74.
- Folger, R. and Konovsky, M. A. (1989), Effects of Procedural and Distributive Justice on Reactions to Pay Raise Decisions, Academy of Management Review, 32(1): 115-130.
- Georgenson, D. L. (1982), The Problem of Transfer Calls for Partnership, Training and Development Journal, 36(10): 75-78.
- Gerhart, B. (1990), Voluntary Turnover and Alternative Job Opportunities, Journal of Applied Psychology, 75(5): 467-476.
- Gould-Williams, J. (2003), The Importance of HR Practices and Workplace Trust in Achieving Superior Performance: A Study of Public-sector Organisations, International Journal of Human Resource Management, 14(1): 28-54.
- Grant, K. and Babin, R. (2006), Offshoring and Immigration: The Impacts on IT Workers in Canada and the United States, ISECON, Dallas, November 3-6.
- Griffeth, R. W., Hom, P. W. and Gaertner, S. (2000), A Meta-analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium, Journal of Management, 26(3): 463-488.
- Harris, J. and Brannick, J. (1999), Finding and Keeping Great Employees, AMACOM.
- Herr, E. L. (2001), Career Development and its Practice: A Historical Perspective, The Career Development Quarterly, 49(3): 196-211.
- Hom, P., Griffeth, R. and Sellaro, L. (1984), The Validity of Mobley’s (1977) Model of Employee Turnover, Organizational Behavior and Human Performance, 34: 141-174.
- Hom, P. W. and Griffeth, R. W. (1995), Employee Turnover, South-Western, Cincinnati, OH.
- Hulin, C. L., Roznowski, M. and Hachiya, D. (1985), Alternative Opportunities and Withdrawal Decisions: Empirical and Theoretical Discrepancies and an Integration, Psychological Bulletin, 97: 233-250.
- Hulin, C. (1991), Adaptation, Persistence, and Commitment in Organizations, in Dunnette, M. and Hough, L. (Eds.), Handbook of Industrial and Organizational Psychology, 2, 445-505, John Wiley, New York.
- Huselid, M. A. (1995), The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance, Academy of Management Journal, 38(3): 635-662.
- Igbaria, M. and Greenhaus, J. H., (1991), Career Orientations of MIS Employees: An Empirical Analysis, MIS Quarterly, 15(2): 151-170.
- Igbaria M. and Greenhaus, J. H. (1992), Determinants of MIS Employees’ Turnover Intentions: A Structural Equation Model, Communication of the ACM, 35(2): 35-49.
- Igbaria, M. and Guimaraes, J. H. (1999), Exploring Differences in Employee Turnover Intentions and its Determinants Among Telecommuters and Nontelecommuters, Journal of MIS, 16(1): 147-164.
- Jackson, S. and Schuler, R. (1995), Understanding Human Resource Management, the Context of Organizations and Their Environments, Annual Review of Psychology, 46: 237-264.
- Jaros, S., Jermier, J., Koehler, J. and Sincich, T. (1993), Effects of Continuance, Affective and Moral Commitment on the Withdrawal Process: An Evaluation of Eight Structural Equation Models, Academy of Management Journal, 36: 951-995.
- Johnston, W. and Packer, A. (1987), Workforce 2,000: Work and Workers for the Twenty-first Century, Hudson Institute, Indianapolis.
- Kinnear, L. and Sutherland, M. (2000), Determinants of Organisational Commitment Amongst Knowledge Workers, South African Journal of Business Management, 32(2): 106-111.
- Kleiner, M. M. and Bouillon, M. L. (1991), Information-Sharing of Sensitive Business Data with Employees, Industrial Relations, 30(3): 480-91.
- Kunda, G. (1992), Engineering Culture, Control and Commitment in a High-tech Corporation, Temple University Press, Philadelphia.
- Lawler, E. E. (1986), High-involvement Management, Jossey-Bass Publishers, San Francisco, CA.
- Lawler, E. E. (1990), Strategic Pay, Jossey-Bass, San Francisco.
- Lee, B. H. (2003), Using Hierarchical Linear Modeling to Illustrate Industry and Group Effects on Organizational Commitment in a Sales Context, Journal of Managerial Issues, 15(3): 353-368.
- Lloyd, G. C. (1999), Stuff the Suggestions Box (Employee Suggestion Programs), Total Quality Management, 10(6): 869.
- Longenecker, C. O. and Fink, L. S. (1999), Creative Effective Performance Appraisals, Industrial Management, September/October.
- Lum, L., Kervin J., Clark, K., Reid, F. and Sirola, W. (1998), Explaining Nursing Turnover Intent: Job Satisfaction, Pay Satisfaction, or Organizational Commitment?, Journal of Organizational Behavior, 19: 305-320.
- Machado, V. and Kourakos, G. (2004), IT Offshore Outsourcing Practices in Canada, Public Policy Forum, Canada.
- Marsden, P. V., Kalleberg, A. L. and Cook, C. R. (1993), Gender Differences in Organizational Commitment: Influences of Work Positions and Family Roles, Work and Occupations, 20: 368-390.
- March, J. G. and Simon, H. A. (1958), Organizations, Wiley, New York.
- McKenna, J. F. (1990), Take the "A" Training, Industry Week, 239: 22-29.
- McMahan, G. C., Bell, M. and Virick, M. (1998), Strategic Human Resource Management: Employee Involvement, Diversity, and International Issues, Human Resource Management Review, 8(3): 193-214.
- Meyer J. P. and Allen, N. J., (1984), Testing the Side-bet Theory of Organizational Commitment: Some Methodological Considerations, Journal of Applied Psychology, 69: 372-378.
- Meyer, J. P., Allen, N. J. and Gellatly, I. R. (1990), Affective and Continuance Commitment to the Organization: Evaluation of Measures and Analysis of Concurrent and Timelagged Relations, Journal of Applied Psychology, 75: 710-720.
- Meyer J. P. and Allen, N. J. (1991), A Three Component Conceptualization of Organizational Commitment, Human Resource Management Review, 61-89.
- Meyer J. P., Allen, N. J. and Smith, C. A. (1993), Commitment to Organizations and Occupations: Extension and Test of a Threecomponent Conceptualization, Journal of Applied Psychology, 78(4): 538-551.
- Meyer, J. P. and Allen, N. J. (1997), Commitment in the Workplace, Sage Publications, San Francisco, CA.
- Meyer, J. P. and Smith, C. A. (2000), HRM Practices and Organizational Commitment: Test of a Mediation Model, Canadian Journal of Administrative Sciences, 17(4): 319-331.
- Meyer, J. P. and Herscovitch, L. (2001), Commitment in the Workplace: Toward a General Model, Human Resources Management Review, 11: 299-326.
- Meyer, J. P., Stanley, D. J., Herscovitch, L. and Topolnytsky, L. (2002), Affective, Continuance, and Normative Commitment to the Organisation: A Meta-analysis of Antecedents, Correlates, and Consequences, Journal of Vocational Behavior, 61: 20-52.
- Meyer, M., Opperman, C. and Dyrbye, C. (2003), Measuring Return on Investment in Training: Practical Guidelines for Implementation, Knowres, Randburg.
- Miceli, M. P., Jung, I., Near, J. P. and Greenberger, D. B. (1991), Predictors and Outcomes of Reactions to Pay-for-Performance Plans, Journal of Applied Psychology, 76: 508-521.
- Michaels, C. E. and Spector, P. E. (1982), Causes of Employee Turnover: A Test of the Mobley, Griffeth, Hand and Meglino Model, Journal of Applied Psychology, 67: 53-59.
- Mishra, J. M. (1994), Employee Suggestion Programs in the Health Care Field: The Rewards of Involvement, Public Personnel Management, 23(4): 587.
- Morello D. T. and Lehman J. (1999), Values-driven Retention and Recruitment: A Model, Gartner Group Report.
- Mowday, R. T., Steers, R. M. and Porter, L. W. (1979), The Measurement of Organizational Commitment, Journal of Vocational Behavior, 14: 224–247.
- Mowday, R. T. (1998), Reflections on the Study and Relevance of Organizational Commitment, Human Resource Management Review, 8(4): 387-401.
- Noe, R. A. (1986), Trainees Attributes and Attitudes: Neglected Influences on Training Effectiveness, Academy of Management Review, 11: 736–749.
- Pare, G., Tremblay, M. and Lalonde, P. (2000), The Impact of Human Resources Practices on IT Personnel Commitment, Citizenship Behaviors, and Turnover Intentions, International Conference on Information Systems (ICIS 2000), December 10-13, pp. 461-466, Brisbane, Australia.
- Pettijohn, C., Pettijohn, L. S., Taylor, A. J. and Keillor, B. D. (2001), Are Performance Appraisals a Bureaucratic Exercise or Can they be Used to Enhance Sales-Force Satisfaction and Commitment?, Psychology and Marketing, 18: 337–64.
- Pfeffer, J. and Veiga, F. (1999), Putting People First for Organizational Success, Academy of Management Executive, 13(2): 37-48.
- Porter, L. W., Steers, R. M., Mowday, R. T. and Boulian, P. V. (1974), Organizational Commitment, Job Satisfaction, and Turnover Among Psychiatric Technicians, Journal of Applied Psychology, 5: 603-609.
- Price, J. L. and Mueller, C. W. (1986), Absenteeism and Turnover Among Hospital Employees, JAI Press, Greenwich, CT.
- Purcell, J. (1999), Best Practice and Best Fit: Chimera or Cul-De-Sac, Human Resource Management Journal, 3(9): 26–41.
- Quinn, J. B. (1992), Intelligent Enterprise, Free Press, New York.
- Randall, D. M., Fedor, D. B. and Longenecker, C. O. (1990), The Behavioral Expression of Organizational Commitment, Journal of Vocational Behavior, 36: 210-224.
- Rotundo, M. (2002), Hiring and Keeping Talent, Financial Post, June 3, FP9.
- Rusbult, C. E. and Farrell, D. (1983), A Longitudinal Test of the Investment Model: The Impact of Job Satisfaction, Job Commitment, and Turnover of Variations in Rewards, Costs, Alternatives, and Investments, Journal of Applied Psychology, 68(3): 429-438.
- SamGnanakkan, Samson (2007), A Study on Moderating Effects of Employee Outcomes on HR Practices and Turnover Intentions Relationship among ICT Professionals in India and Canada, unpublished Doctoral Dissertation, Bharathidasan University, Tiruchirapalli, India.
- Scholl, R. W. (1981), Differentiating Commitment from Expectancy as a Motivational Force, Academy of Management Review, 6: 589- 599.
- Schwochau, S., Delaney, J., Jarley, P. and Fiorito, J. (1997), Employee Participation and Assessments of Support for Organizational Policy Changes, Journal of Labor Research, 18(3): 379-401.
- Simsek, Z. and Veiga, J. F. (2001), A Primer on Internet Organizational Surveys, Organizational Research Methods, 4(3): 218-235.
- Smith, G. P. (2001), Here Today, Here Tomorrow: Transforming Your Workforce from High-Turnover to High-Retention, Dearborn Trade.
- Snijders, T. A. B. and Bosker, R. J. (1999), Multilevel Analysis: An Introduction to Basic and Advanced Multilevel Modeling, Sage Publishers, London.
- Steel, R. P. and Ovalle, N. K., (1984), A Review and Meta-analysis of Research on the Relationship Between Behavioral Intentions and Employee Turnover, Journal of Applied Psychology, 69: 673-686.
- Steers, R. M.(1977), Antecedents and Outcome of Organizational Commitment, Administrative Science Quarterly, 26: 46. Suliman, A. M. and Isles, P. A. (2000), Is Continuance Commitment Beneficial to Organizations? Commitment–Performance Relationship: A New Look, Journal of Managerial Psychology, 15(5): 407-426.
- Tannenbaum, S. I. and Yukl, G. (1992), Training and Development in Work Organisations, Annual Review of Psychology, 43: 399- 441.
- Tett, R. P. and Meyer, J. P. (1993), Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta Analytic Findings, Personnel Psychology, 46: 259-293.
- Thite, M. (2001), Help Us but Help Yourself: The Paradox of Contemporary Career Management, Career Development International, 6(6): 312 - 317.
- Vandenberg, R. J., Richarson, H. A. and Eastman, L. J. (1999), The Impact of High Involvement Work Process on Organizational Effectiveness, Group & Organization Management, 24(3): 300-339.
- Wiener, Y. (1982), Commitment in Organizations: A Normative View, Academy of Management Review, 7: 418–428. Wexley, K. N. (1984), Personnel Training, Annual Review of Psychology, 35: 519– 551.
- Whiteley, R. C. (1991), The Customer Driven Compan, Addison-Wesley, Reading, MA.
- Wong, C. S., Chun, H. and Law, K. S. (1996), Casual Relationship Between Attitudinal Antecedents to Turnover, Academy of Management Best Papers Proceedings 1995, pp. 342-346, Vancouver, British Columbia, Canada.
- Wright, P. M. and Snell, S. A. (1991), Toward an Integrative View of Strategic Human Resource Management, Human Resource Management Review, 1(3): 203-225.
- Wright P. M. and Boswell, W. R. (2002), Desegregating HRM: A Review and Synthesis of Micro and Macro Human Resource Management, Journal of Management, 28(3): 247-276.
- Wright, P. M., Gardner, M. T. and Moynihan, M. L. (2003), The Impact of HR Practices on the Performance of Business Units, Human Resource Management Journal, 13(3): 21-36.