International Journal of Education and Management Studies

Rekha Singh ¹

Affiliations
1 N.L. Dalmia Institute of Management Studies and Research, Mumbai, Maharashtra, ID

Abstract

In today's time when the employees working environment requires continuous presence at work place, development and implementation of engagement strategy is very important. Understanding the drivers of employee engagement can help the organization to develop a culture which attracts, retain and engage employees on their preferred work avenues physically and mentally. The present paper explored the various studies done on employee engagement. The main objective was to understand and explore on the drivers which can lead to employee engagement. After examining the various research studies it was concluded that the factors like employee empowerment, creativity, governance, training, flexible welfare policies, employee involvement programs, individual spirituality, job satisfaction, procedural justice, servant leadership style, Internal communication, personality, leadership communication styles, clear career growth opportunities, CSR activities, organization and supervision support, emotional intelligent competencies, Age etc. can lead to employee engagement. The organization have to focus on all above factors to increase the employee engagement in the organization.

Keywords

Employee Engagement, Job Satisfaction, Leadership, Productivity.

Full Text

     

Rekha Singh ¹

Affiliations
1 N.L. Dalmia Institute of Management Studies and Research, Mumbai, IN

Abstract

Internet banking allows customers of a financial institution to conduct financial transactions on a secure website operated by the institution. With the rapid and significant growth in electronic commerce, it is obvious that Internet banking and payments are likely to advance. However, it has raised many public policy issues before the banking regulators and government agencies. Interestingly, reliable and systematic information on the scope of Internet banking in Indian context is still not sufficient, particularly what it means to the consumers and the bankers. There is a need to understand the perception of the consumers towards the adoption of internet banking. But the research in the perception of internet banking is scarce and partial. This paper attempts to accumulate literature in order to understand the effect of perception of the consumers on adoption of internet banking. The literature reviewed provides underlying patterns of relationship between internet banking and its influencing factors. Such understanding is relevant for academicians and researchers for furthering the work in this field. The insight into the previous studies, considered for this paper is discussed.

Keywords

Perception, Internet Banking, Perceived Risk, Perceived Usefulness.

Full Text