Sang-Sun Kim ¹, Yen-Yoo You ², Sang-Hyun Kim ³, Seok Kee Lee ⁴

Affiliations
1 Department of Knowledge Service & Consulting, Hansung University, KR
2 Department of Knowledge Service & Consulting, Hansung University Professor, KR
3 Department of Mechanical Systems Engineering, Hansung University Professor, KR
4 Department of Industrial Management and Engineering, Hansung University Professor, KR

Abstract

Modern day e-businesses can create significant capital for corporations while enhancing long-term efficiency. As such, they have become a source of economic development for many nations. Lately, the e-commerce industry has been undergoing a polarization of profits due to competition, with SMEs businesses seeing very low performance even though trade volume has increased tremendously every year. The cause for this can be found in the lack of accumulated knowledge available as practical reference along with a shortage of knowledgeable professionals. Therefore, this study intends to suggest a model that presents a direction of consulting for SMEs businesses to increase their competitiveness in e-business. Moreover, the study notes that technology and organization are the two variables that affect e-business value through e-business capability.

Keywords

e-Business Capability, e-Business Consulting, e-Business Value, it Expertise, Market Orientation, Organization Context, Technology Context.

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DongJu Shin ¹, YenYoo You ¹, JungWan Hong ², Seok Kee Lee ²

Affiliations
1 Department of Knowledge Service and Consulting, Hansung University, KR
2 Department of Industrial Management and Engineering, Hansung University, KR

Abstract

The purpose of this study is to verify the importance of follow-up management and customer relationship that may significantly influence consulting success. This study aimed to examine follow-up consulting service and customer relationships after providing consulting service to SMEs with previous consulting experience. The hypotheses were established based on theoretical consideration and previous studies. To investigate the effects of follow-up consulting services on the client's perceived reciprocity, relational embeddedness, corporate trust, and long-term relationship orientation, this study set the research subject as SMEs in Korea with the experience of receiving consulting services. A total of 244 copies of the survey were used to conduct basic statistical research on respondents. The empirical analyses in this study were verified under the conditions satisfying the significance level of 0.05, 0.01, and 0.001, and the statistics were analyzed using SPSS 18.0 and Amos 18.0. As a result of testing the hypothesis with the structural equation model, it was confirmed that follow-up consulting service has significant effects on perceived reciprocity, as well as relational embeddedness, corporate trust, and long-term relationship orientation.

Keywords

Consultant, Corporate Trust, Follow-Up Management, Long-Term Relationship Orientation, Perceived Reciprocity, Relational Embeddedness.

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Jun Cheol Lee ¹, Jung-Wan Hong ², Seok Kee Lee ³

Affiliations
1 Department of Knowledge Service and Consulting, Hansung University, Seoul, KR
2 Department of Industrial and Management Engineering, Hansung University, Seoul, KR
3 Division of Computer Engineering, Hansung University, Seoul, KR

Abstract

Objectives: This study is intended to suggest agility of organizational operation as dynamic capabilities and perform empirical research on the influence of agility of organizational operation and dynamic business model on the corporate performance. Methods/Statistical Analysis: This study reviews existing literature related to dynamic business model, agility of organizational operation and develop research model related to the influence of them on the corporate performance. Data were collected from 92 companies. For the exploratory factor analysis, SPSS 19.0 was used, and confirmative factor analysis and structural equation model analysis are performed by using Smart PLS 3.0. Findings: According to the result of research, agility of organizational operation influenced on the corporate performance through dynamic business model and critical capability for value creation, and agility of organizational operation turned out to represent indirect influence through dynamic business model and critical capability of value creation over direct influence on corporate performance. Improvements/Applications: In order for a company to practically growth, they are required to exert an effort not only for changes in business model but also for dynamic capability of the organization. In the academic perspective, it is expected to precede more precise and well-established research in dealing with the relationship among them.

Keywords

Agility of Organizational Operation, Dynamic Business Model, Dynamic Capabilities.

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Ki Ho Kim ¹, YenYoo You ², Seok Kee Lee ³

Affiliations
1 Department of Knowledge Service and Consulting, Hansung University, KR
2 Division of Knowledge Service and Consulting, Hansung University, KR
3 Department of Computer Engineering, Hansung University, KR

Abstract

Background/Objectives: The purpose of this study is to clarify why strategic cooperation model is needed in the electronic micro payment business. And it provides the ways to promote off-line electronic micro payment using transportation cards. Methods/Statistical Analysis: This paper used two-by-two games to compare with each pay-off matrix. Findings: This study was to investigate the reason using the game theory why both of the stakeholders do not obtain a satisfactory conclusion easily in bilateral trade and also proved in order for the deadlock to be resolved having a tripartite cooperation including new stakeholders could be suggested as a solution Application/Improvements: This study was significant in that it presented a model to promote electronic micro-payment market by applying game theory in the area of electronic micro-payment.

Keywords

Electronic Payment Method, Game Theory, Pay-Off Dominance, Strategic Cooperation Model, Transportation Card, Wireless Internet.

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