S. P. Pushpa ¹, R. Venkatesh ¹, M. S. Shivaswamy ²

Affiliations
1 Dept. of Community Medicine, S.D.M. College of Medical Sciences & Hospital, Dharwad-580009, Karnataka, IN
2 Dept. of Community Medicine, J.N. Medical College, Belgaum-590010, Karnataka, IN

Abstract

India is the first country to implement national family planning programme in 1952. Even today the acceptance and knowledge of contraceptive methods varies within the societies and factors responsible operate at the individual, family and community level. Thus the objective of this research was to study the fertility pattern and factors influencing the acceptance of contraception in rural area. A cross-sectional study was carried out in rural field practice area, Yadwad, in Dharwad district of India. A house to house survey was done covering a total of 430 married women in the age group of 15-49 years by personal interview and data was collected on pre-designed and pre-tested questionnaire. Statistical analysis was done using chi-square test. Majority women (64.65%) were in the age group of 15-34 years. Consummation of marriage in 15-19 years age group was 56%. Acceptance of contraception increased as age of woman increased. 94% of women adopted permanent methods of contraception with 3 or more living children. Religion and education had no influence on acceptance of contraception. In the present study the couple protection rate was 60.70%. Factors influencing fertility and contraceptive practices should be properly assessed and addressed. Newly married couples should be motivated for accepting spacing methods.

Keywords

Fertility, Contraception, CPR, Rural Area

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Dhyana Sharon Ross ¹, R. Venkatesh ²

Affiliations
1 VIT Business School Chennai, Chennai − 600127, Tamil Nadu, IN
2 VIT University, Chennai − 600127, Tamil Nadu, IN

Abstract

Objective: Patient satisfaction is a widely used quality metric that has increasing importance in running hospitals successfully, especially for public hospitals, where patients are treated free of cost or at very low cost. While enhancing the nature of quality care is a universal test, sustaining the care quality is a paramount challenge. In this study data on patient an experience was collected as it can be used to target improvement of the care provided and for future research. Methods and Statistical Analysis: This study was conducted in 7 public hospitals in Chennai, India. Descriptive research design was used and results of ANOVA shows that patients are satisfied to an extent with their experience in those public hospitals in Chennai. Findings: The statistical analysis revealed that there is a significant relationship between patient satisfaction on their experiences in hospital and patient loyalty to the hospital as only satisfied patients are ready to recommend the hospitals for others. It also shows that only satisfied patients return to the hospitals for continuity of care and remain loyal to the hospital. Application: Positive patient experience helps the hospital to gain patient loyalty. While poor or bad experience dissatisfies the patient and stops them from using the services and recommending the hospital to others.

Keywords

Healthcare Quality, Patient Experience, Patient Satisfaction, Recommendation.

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Dhyana Sharon Ross ¹, R. Venkatesh ¹

Affiliations
1 VIT Business School Chennai, VIT University, Chennai - 600127, Tamil Nadu, IN

Abstract

Background/Objective: This paper represents the role of information systems in quality improvement in hospitals. Hospital Information Systems (HIS) have great potential in reducing healthcare cost and in improving health outcomes. The purpose of this study is to offer analytical research that explores the role of hospital information systems in delivery of healthcare in its diverse organizational and regulatory settings. This paper aims to examine the role of hospital information systems in improving health care quality in hospital. Primary data was collected through distributing questionnaire to patient. A total of 214 samples were collected from major corporate hospitals in the capital city of Tamil Nadu, i.e., Chennai and used for this research paper. Methods and Analysis: Friedman test was implied to find the effect of implementing hospital information systems in hospitals to improve healthcare quality. Findings: Implementing hospital information systems in hospitals has a greater effect on improving healthcare quality among hospitals and this increases patient satisfaction.

Keywords

Hospital Information Systems, HIS, Health Care Quality, HIS Implementation, Quality.

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