Rong Quan Low ¹, Ahmad Suhaimi Baharudin ², Seng Chee Lim ²

Affiliations
1 SEGI College Penang, 10200, Penang, MY
2 Universiti Sains Malaysia, 11700, Penang

Abstract

Background/Objectives: The adoption level of the Problem Solving Tools is reported to be low in the Malaysia Small and Medium Enterprises. Hence the main objective of this research is to identify the Organizational Factors that influence the adoption level. Methods/Statistical Analysis: The questionnaires are sent to the selected respondents which were selected through the random sampling technique. 1000 questionnaires are sent out through post service. The result then uses the Discriminant Analysis technique to analyze the result where the SPSS 19 software was used. Findings: In the end of the research period, 141 respondents returned the questionnaires. The respond rate is about 14.1%. The 141 was then analyzed using the Discriminant Analysis. The results had shown that both organizational factors are having significant values where the significance level of the factors is lower than 0.05. This shown that the factors are discriminating the high level and low level of adoption of Problem Solving Tools successfully. It is also reported that the accuracy level is 75.2% which is high. The result of the research could recommend the managers of the Small and Medium Enterprises to actually provide more resources and also could adopt the Tailor-Made Problem Solving Tools where they could custom made their own tools by combining parts from other tools. This will increase the adoption level of the tools as they are more familiar and also the cost will be lower. Applications/Improvements: Future research could use survey on the other factors of the TOE model.

Keywords

Discriminant Analysis, Manufacturing, Problem Solving, Problem Solving Tools, SME

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Kamal Karkonasasi ¹, Ahmad Suhaimi Baharudin ¹, Babak Esparham ², Seyed Aliakbar Mousavi ²

Affiliations
1 School of Computer Sciences, Universiti Sains Malaysia (USM), 11800, Penang,, MY
2 School of Computer Sciences, Universiti Sains Malaysia (USM), 11800, Penang, MY

Abstract

The motivation to perform this study is to find out the significant variables that will impact on stage of cloud computing adoption among enterprises in Malaysia. Moreover, to investigate whether there are any significant variances among the means of independent variables and also the suggested contexts based on the stage of cloud computing adoption in enterprises. The study applies the Technology–Organization–Environment (TOE) framework to build a cloud adoption model. The framework has been verified using 41 enterprises in Malaysia. The results of data analysis show that: (1) the cloud computing adoption level is still low; (2) the 5 significant variables are security and privacy, top management support, cost saving, competitive pressure and trading partner pressure; (3) among the suggested three contexts, the most important one is organizational followed by technological and environmental context; (4) among the independent variables, the results indicate significant differences for top management support based on stage of cloud computing adoption in enterprises; (5) among contexts, the results indicate significant differences for organizational context. Since the cloud computing is a novel concept, then it is a new area for research. The findings of the current research are similar to other studies in case of significant factors for cloud adoption and also the coverage level of cloud among enterprises.The results of this study help IT decision maker to come out with novel cloud computing products to satisfy IT market.Moreover, to help Malaysia government to design a comprehensive roadmap to increase the penetration rate of cloud computing among enterprises in Malaysia.

Keywords

Cloud Computing Adoption, Cloud Computing Penetration Rate, Small and Medium Enterprises (SMEs), Technology Organization Environment (TOE) Framework.

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Kumaravel Haridas ¹, Ahmad Suhaimi Baharudin ¹, Kamal Karkonasasi ¹

Affiliations
1 School of Computer Sciences, Universiti Sains Malaysia (USM), 11800, Penang, MY

Abstract

Vehicle servicing and breakdown assistance are two major services for automotive industry. Breakdown cases could cause traffic congestion in urban areas where it may lead to undesirable situations for vehicle drivers. In order to overcome this problem, the challenges depend on the efficiency of the vendors to address the emergency cases quickly. We intend to introduce Automotive Servicing and Breakdown Assistance System (ASBAS) to solve the problems that are currently encountered by both vendors and consumers. This system is designed to overcome the hassle and to help both the consumers and vendors to reach out each other quickly and systematically. A survey was conducted to understand the impact of vendor factors on vendors’ intention to adopt ASBAS by piloting questionnaire to several vendors. The research proposed model has outlined four different independent variables. The variables were chosen based on the previous study on technology acceptance criteria. This independent variable has vital decision factors that lead to the system adoption rate. Based on the result of data analysis, it shows that Vehicle Breakdown Servicing Necessity (VBSN) and Perceived Ease of Use (PEOU) have a positive impact on vendor’s intention to adopt the system. PEOU and VBSN factors become critical contribution in designing the system interface. The results of this study are related to other studies in case of important factors for intention to adopt IT systems. The findings of this study help IT enterprises to come out with innovative ASBAS to satisfy IT market.

Keywords

Automotive Servicing, Breakdown Assistance Servicing, Intention to Adopt, Perceived Ease of Use (PEOU), Vehicle Breakdown Servicing Necessity (VBSN

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