Informatics Publishing Limited

B. Chithirairajan ¹, Telu Suvarna ¹, E. Rajarethinam ¹

Affiliations
1 Department of Economics, VISTAS (Deemed to be University), Pallavaram, Tamil Nadu, IN

Abstract

The internet banking system is an innovative banking method and it is otherwise called online or electronic banking system. In view of this internet banking system is typically related with core banking system which has been operated by a bank with internet. The internet banking system refers to that the monetary transactions are involved through electronically from one person account to another person account with using internet, it does not depend upon physical transaction process. Under the following internet technologies, the banks have benefitted in several ways such as, it has the result found in reducing costs, saving time and energy, and has developing revenue from various channels. Further, the prime objective of the study is, to examine the usage of online banking facilities among gender wise classification in Morepalayam panchayat of Namakkal District. Next objective is that, to analyse the customer satisfaction among the usage of internet banking facilities in Morepalayam panchayat of Namakkal District. The design of the study is based on primary data analysis and using well-structured interview scheduled method. With respect to primary data collection, 85 samples have taken for this present research. Out of the whole 85 sample respondents, 48 respondents are male and the remaining 37 respondents are female. The period of the study is covered from 1^st April 2018 to 31^st July 2018. As a result found that, 41.18 percent of them respondents are strongly agree among the usage of internet banking facilities for the purpose of funds transferring from one account to another account.

Keywords

Internet Banking, Customer Satisfaction, Fund Transaction, Technology and Innovation.

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