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Kumar, Prateek
- Workplace Stress, Well-Being, and Quality of Work Life:A Study on BPO Employees
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Authors
Affiliations
1 Vision Institute, Delhi, IN
2 Delhi University, Delhi, IN
1 Vision Institute, Delhi, IN
2 Delhi University, Delhi, IN
Source
Journal of Entrepreneurship & Management, Vol 6, No 2 (2017), Pagination: 20-28Abstract
In the global scenario, the Business Process Outsourcing (BPO) sector is one of the fast growing sectors after the liberalisation, privatisation, and globalisation, to increase job opportunities day by day. The present study examines the relationship between the workplace stress, well-being, and quality of life. It also aims to investigate the differences between day and night shift workers, males and females, and married and unmarried employees working in BPO sector with respect to experienced workplace stress, well-being and quality of life. In the present study, 120 employees were selected from the different business process companies. The analysis revealed that organisational role stress is significantly correlated with sociability. And, quality of work life was significantly correlated with well-being. However, the difference in gender was found on organisational role stress and some of its dimensions, as well as on quality of work life. Succinctly, married and unmarried employees differed on dimensions of well-being. As far as, shift timings are concerned, day shift employees were found to differ significantly from night shift employees on organisational role stress and its few dimensions, as well as on quality of work life. From the findings of the study, it has been understood that the gender differences, marital status difference, and difference in shift timings have made an impact on the variables such as workplace stress, quality of work life, and wellbeing of BPO employees.Keywords
Business Process Outsourcing, Workplace Stress, Well-Being, Quality of Life, Employees.References
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- Banu, P., & Gomathi, V. (2014). Physical illness faced by women employees working in BPO industry. Indian Journal of Applied Research, 4(4), 1-3. Retrieved from http://www.worldwidejournals. com/indian-journal-of-applied-research-(IJAR)/file. php?val=April_2014_1396588497_cafe4_203.pdf
- Burra, H. M., & Chirayath, S. (2013). BPO employees: The relationship between quality of work life and their demographic characteristics. Zenith International Journal of Business Economics & Management Research, 3(7).
- Friedman, P. H. (1994). The Friedman Well-being Scale. Mind Garden Inc.
- Jain, A. K., Giga, S. I., & Cooper, C. L. (2013). Perceived organizational support as a moderator of the relationship between stress and organizational citizenship behaviors. International Journal of Organizational Analysis, 21(3), 313-334.
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- Kearney, T. A. (2009). Retrieved from https:// www. a tke a rney. com/document s /10192/ fda82529-b60a-4fae-8d9222cfd69b95b3
- Kumar, N., & Joseph, J. K. (2005). Export of software and business process outsourcing from developing countries: Lessons from the Indian experience. AsiaPacific Trade and Investment Review, 1(1). Retrieved from http://citeseerx.ist.psu.edu/viewdoc/download ?doi=10.1.1.123.7179&rep=rep1&type=pdf
- Latha, G., & Panchanatham, N. (2010). Call center employees: Is work life stressing a challenge?Sabaramuwa University Journal, 9, 1-9.
- Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal and coping. New York, Springer.
- Malhotra, S., & Chadha, O. (2012). Stress in the context of Job Satisfaction: An Empirical Study of BPO Sector. IJRIM, 2(1), 1-15. Retrieved from https://www.scribd.com/document/199242699/ Stress-in-Context-of-Job-Satisfaction
- Pareek, U. (1983). Role stress scale: ORS scales booklet, answer sheet, and manual. Ahmadabad: Naveen Publications.
- Shilpa, R., Ali, A. A., Sathyanaryana, N., & Rani, R. (2013). A study on impact of work life stress on job with special reference to BPO employees in Bangalore. Asia Pacific Journal of Research, 3, 1-15.Retrieved from http://apjor.com/files/1383064892.pdf
- Srimathi, N. L., & Kumar, K. (2010). Psychological wellbeing of employed women across different organizations. Journal of the Indian Academy of Applied Psychology, 36(1), 89-95. Retrieved from http:// medind.nic.in/jak/t10/i1/jakt10i1p89.pdf
- Tamizharasi, K., & Rani, U. (2014). Work Stress and Job Performance Evaluation og BPO Employees. International Journal of Advanced Research in Computer and Communication Engineering, 3(1), 1-8
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- Geostationary Satellite-Based Observations for Ocean Applications
Abstract Views :181 |
PDF Views:76
Authors
Neeraj Agarwal
1,
Rashmi Sharma
1,
Pradeep Thapliyal
1,
Rishi Gangwar
1,
Prateek Kumar
1,
Raj Kumar
1
Affiliations
1 Earth, Ocean, Atmosphere and Planetary Sciences Area, Space Applications Centre, Indian Space Research Organisation, Ahmedabad 380 015, IN
1 Earth, Ocean, Atmosphere and Planetary Sciences Area, Space Applications Centre, Indian Space Research Organisation, Ahmedabad 380 015, IN
Source
Current Science, Vol 117, No 3 (2019), Pagination: 506-515Abstract
The study presents assessment and potential oceanographic applications of sea-surface temperature (SST), ocean net shortwave radiation (SWR) and chlorophyll concentration (CC) observations obtained from various geostationary platforms. SST and SWR from imager on-board Indian National Satellite (INSAT- 3D) and CC from Global Ocean Color Imager (GOCI) on-board communication ocean and meteorological satellite (COMS) have been used in the analysis. Relative advantages of high temporal resolution obtained from the geostationary platform compared to polar orbiting platforms are demonstrated. Comparison of INSAT-3D SST with observations gives a correlation of 0.85 and RMSE of 0.81 K. These platforms definitely provide a highly reliable source of continuous observations, which is useful in monitoring dynamic oceanic features such as thermal fronts, chlorophyll blooms, air–sea exchange fluxes, etc. on diurnal to daily timescales.Keywords
Chlorophyll Concentration, Geostationary Satellites, INSAT-3D, Sea-surface Temperature, Shortwave Radiation.References
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- Temimi, M., Romanov, P., Ghedira, H., Khanbilvardi, R. and Smith, K., Sea-ice monitoring over the Caspian Sea using geostationary satellite data. Int. J. Remote Sensing, 2011, 32(6), 1575– 1593.
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- Value Proposition and ETL Process in Big Data Environment
Abstract Views :225 |
PDF Views:1
Authors
Prateek Kumar
1,
Veena Gaded
1
Affiliations
1 RVCE, Bangalore, Karnataka, IN
1 RVCE, Bangalore, Karnataka, IN
Source
International Journal of Distributed and Cloud Computing, Vol 7, No 1 (2019), Pagination: 1-4Abstract
For any retail company, managing inventory is of prime importance. Every store should have enough items so that it can fulfill the demand. To achieve this, the stores must be restocked before those items become out of stock. For restocking, the items must arrive from a fulfillment center which distributes the items to various stores, also called distribution centers. Since, distribution center and fulfillment centers are generally far from each other, there is a delay between request for restock and the time it takes for the item to reach from fulfillment centers to distribution centers. To prevent out of stock conditions, the request should be made by considering the time it takes for an item to arrive from fulfillment center. The quantity of item also determines the request time as only few quantities of large items can be sent at once and need multiple transits to restock to the required numbers. Along with these, there are other conditions like general traffic, seasonal climate variations, etc. that can affect the transit time of items. All of these conditions must be taken care while deciding when the item is requested. The proposed system decides the request time and quantity of items along with different variations by training from years of data. This allows the system to work more efficiently and prevent the out of stock conditions to increase sales of the company.Keywords
Big Data, ETL Process, HDFS, SparkML, SparkSQL, Value Proposition.References
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- R. Kimball, and J. Caserta, The Data Warehouse ETL Toolkit: Practical Techniques for Extracting Cleaning Conforming and Delivering Data, Wiley Publishing, Inc., 2017.
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- D. M. Tank, A. Ganatra, Y. P. Kosta, and C. K. Bhensdadia, “Speeding ETL processing in data warehouses using high-performance joins for Changed Data Capture (CDC),” pp. 365-368, October 2017.
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- Development and characterization of Ni-B coatings with reinforcement of solid lubricant hBN
Abstract Views :65 |
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Authors
Affiliations
1 Indian Institute of Technology Indore, Indore, India, IN
1 Indian Institute of Technology Indore, Indore, India, IN
Source
Manufacturing Technology Today, Vol 22, No 3 (2023), Pagination: 26 - 31Abstract
Electroless deposition techniques can be utilized in manufacturing coatings with self-lubricating properties suitable for industrial applications. Electroless Ni-B coatings have emerged as a better alternative to electrodeposited Ni-based coatings and apart from possessing high hardness; these alloy coatings are well-known for their superior resistance to wear and abrasion. Incorporation of hBN as solid lubricating phase in electroless Ni-B alloy matrices can effectively improve its tribological characteristics. This study presents microstructural, mechanical and tribological characterizations of electroless Ni-B and Ni-B/hBN composite coatings developed on steel substrates. Microstructural features and phase compositions of the deposited coatings can be systematically studied involving FESEM and XRD analyses. Studies of deposited coatings with X-ray diffraction reveal a mixed phase amorphous/ crystalline characteristic and confirms the existence of hBN in coatings’ matrix. Heat treatment of deposited samples (at 450o C, 1hr) is performed to observe changes in structural aspects of coatings. Thorough tribological characterizations on all deposited Ni-B based coatings performed in sliding and scratch modes reveal significant improvements in frictional behaviour with the addition of hBN. Notably, annealing imparts significant changes in electroless Ni-B coatings’ structure as new diffraction peaks corresponding to crystalline nickel (Ni) and nickel boride intermetallic phases (Ni3B, and Ni2B) are noticed. Formation of these hard intermetallic phases upon heat treatment corroborates to the betterment in mechanical and tribological characteristics of deposited coatings.Keywords
Electroless Coating, Solid Lubrication, hBN, Scratch Test, Friction Coefficient.References
- Clauss F. J., (1972). Solid Lubricants and SelfLubricating Solids. 1st ed. Academic Press-New York and London.
- Leon, O.A., Staia, M. H., & Hintermann H. E., (2003). High temperature wear of an electroless Ni-PBN (h) composite coating. Surface and Coatings Technology, 163-164, 578-584.
- Mukhopadhyay, A., Barman, T. K., & Sahoo, P., (2017). Tribological behavior of sodium borohydride reduced electroless nickel alloy coatings at room and elevated temperatures. Surface and Coatings Technology, 321, 464-476.
- Nemane, V., & Chatterjee, S., (2021). Evaluation of microstructural, mechanical, and tribological characteristics of Ni-B-W-SiC electroless composite coatings involving multi-pass scratch test. Materials Characterization, 180, 111414.
- Sahoo, P., & Das, S., (2011). Tribology of electroless nickel coatings-A review. Materials and Design, 32, 1760-1775.
- Sudagar, J., Lian, J., & Sha, W., (2013). Electroless nickel, alloy, composite, and nano coatings-a critical review. Journal of Alloys Compounds, 571(1), 83-204.
- Vitry, V., Hastir, J., Megret, A., Yazdani, S., M. Yunacti, M., & Bonin, L., (2022). recent advances
- in electroless nickel-boron coatings. Surface and Coatings Technology, 429, 127937.