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Roy, Nirmal Chandra
- Changing Buying Pattern of Consumer on Online Shopping:A Perceptional Study on MBA Students in Midnapur District (West Bengal)
Authors
1 Institute of Management Study (IMS), Kolkata, IN
2 Department of Business Administration, Vidyasagar University, IN
3 Institute of Management Study, Kolkata, IN
Source
ANVESHAK-International Journal of Management, Vol 5, No 2 (2016), Pagination: 90-106Abstract
The growth rate of India's e-commerce industry is fascinating. Online shopping is a way where consumer can purchase and sale their product through internet. A few years ago the peoples were not aware about the online technology or e-marketing. But now a day the awareness of the online product is very high. Different web portals have been launched in India and throughout the world. It is a very simple way where user can buy their product very easily through Mobile, Laptop, Tab and simple a mouse click on the PC. The portals are captured the traditional market and the significance of the product availability is very high. By the changing of consumer buying pattern, the world has been moved forward. By offering online shopping facilities, traditional companies seek to decrease the operating costs, improve customer experience, retain/expand customer base, reduce their distribution networks, and downsizes the number of their service staff. Consumers also get benefit in terms of expediency, rate and round-the-clock availability of online services. For this research, 100 respondents were collected through questionnaire from the Midnapur District (West Bengal) on MBA students. Internet and non-internet users are given their response in this study. The Primary objective of the current study is to understand the online buying pattern of consumers in Midnapur District (West Bengal). It has also made an attempt to get information about the scope of improvement in online shopping website.Keywords
Online Shopping, Buying Pattern, Drastic Changes, E-Security, Shopping Need, Managerial Implications.
References
- http://articles.timesofindia.indiatimes.com/2013-11-14/internet/44073307_1_internet-and-mobile-association-internetpenetration-ruralindia
- Ranganathan, C. and Ganapathy, S. (2002), "Key Dimensions of Business-toConsumer Websites", Information and Management, Vol. 38, pp. 457-465.
- Tinne, W.S. (2010), "Impulse Purchasing: A Literature Overview", ASA University Review, Vol. 4(2), pp. 65-73.
- Patna, H.C. (2013), "Is online Shopping Booming in India?: An Empirical Study", Retrieved from http://www.mbaskool.com/business-articles/marketing/7695-isonlineshopping-booming-in-india-an-empiricalstudy.
- Griffiths, M. and Whitty, M. (2010), "Online Behavioural Tracking in Internet Gambling Research: Ethical and Methodological Issues", International Journal of Internet Research Ethics, Vol. 3.
- Dr. Suresh, A.M. and Shashikala, R. (2011), "Identifying Factors of Consumer Perceived Risk towards Online Shopping in India", 3rd International Conference on Information and Financial Engineering, IPEDR, Vol. 12.
- Alam, S.S. and Yasin, N.M. (2010), "What Factors Influence Online Brand Trust: Evidence from Online Tickets Buyers in Malaysia", Journal of Theoretical & Applied Electronic Commerce Research, Vol. 5, Issue 3, pp. 78-79.
- Bashir, S., Zeeshan, M., Sabbar, S., Hussain, R.I. and Sarki, I.H. (2013), "Impact of Cultural Values and Life Style on Impulse Buying Behavior: A Case Study of Pakistan", International Review of Management and Business Research, Vol. 2(1), pp. 193-200.
- Jun, G. and Jaafar, N.I. (2011), "A Study on Consumers’ Attitude Towards Online Shopping in China", International Journal of Business and Social Science, Vol. 2(22), pp. 122-132.
- Partha, B.S., Anish, S.K. and Sahin, B.A. (2012), "The Application of E-commerce in Business Application: Their Problems and Prospects", International Journal of Computer Applications (0975-8887), Vol. 49, Issue No. 10, Retrieved from http://www.euroasiapub.org/IJRESS/Sep2013/4.pdf
- Ghosal, I. and Chatterjee, D. (2014), "Online Shopping: An Empirical Study in West Bengal from the Customer Point of View", International Journal of Scientific Research and Education, Vol. 2, Issue: 11, pp. 2405-2418.
- Ghosh, M., Ghosal, I. and Chatterjee, D. (2015), "Acceptance of Online Shopping in West Bengal: Customer’s Perception", Pacific Business Review International, Vol. 8, Issue: 1, July, 2015.
- Ghosal, I. (2015), "A Demographic Study of Buying Spontaneity on E-Shoppers: Preference Kolkata (West Bengal)", Journal of Technology Management for Growing Economies from Chitkara University, Vol. 6, No. 2, October 2015, pp. 65-75.
- Ghosal, I. and Biswas, D. (2016), "Online Shopping in West Bengal: A Perceptual Study on Customers in Kolkata", 5th All India Conference on Business and Social Studies, to be organized by Durgapur International Business Studies Academia Bidhannagar, Durgapur, West Bengal, India In association with Triveni Devi Bhalotia College Raniganj, Burdwan.
- Ghosal, I. (2016), "On-Line Shopping Market in West Bengal: An Empirical Study", National Conference on India Inc. Threats and Opportunities through Emerging Disruptions, from Indira Institute of Management, Pune, February 2016, pp. 44-51.
- Factors Affecting Industrial Relations in Indian Tea Industry:A Study on the North Bengal Region of West Bengal
Authors
1 Dept. of Business Administration, Vidyasagar University, West Bengal, IN
Source
Asian Journal of Management, Vol 8, No 3 (2017), Pagination: 375-378Abstract
The tea industry of north Bengal in West Bengal is unique on its character from the other tea producing regions in India. Tea is grown mainly in three regions in north Bengal — the Darjeeling hill region, the Terai region, and the Dooars. As per the latest report (2016-17) published by the Tea Board of India (TBI), north Bengal alone produced 358.53 million kg of made tea where total production of India is1250.49 m. kg . The north Bengal tea producing region comprises of 276 set tea estates and the economy of this region mainly depends directly or indirectly on tea industry.
Many tea estates located in the north Bengal region have failed to fulfill their statutory obligations of labor welfare as stipulated by the Plantation Act, 1951 creating fear psychosis in the mind of the workers. Labors have been started various kind of agitation and movement in order put pressure on the representative of management for securing those benefits those have prescribed by the Act. As a consequence, the labor-management relations which is properly known as industrial relations have been seriously affected. This deteriorating industrial relations have ultimately affected the moral of tea workers which in turn has affected the overall productivity as well as profitability of the industry.
In this study an attempt has been made to identify the most significant factors which lead to the poor industrial relations in the tea industry of north Bengal. The required data has been gathered with the help of suitable questionnaire and the data has been analyzed with the help of the SPSS software. Further, based on the analyses a valid conclusions and recommendations have been made.
Keywords
Tea Industry, Industrial Relations, Productivity, Profitability.References
- Bhowmik, S. K. (1985). Industrial Relations in Tea Plantations, Economic and Political Weekly, 20, 217-218.
- Bhowmik, S. K. (2005). Tea Plantation Workers’ Strike, Economic and Political Weekly, 40, 38.
- Biswas D., Roy N. C. (2013). Problems and Prospects of Small tea Growers in India with special reference to North Bengal region. Advances in Management, 6, 27-34.
- Debabrata Mitra (2010). Globalization and Industrial Relation in Tea Plantation, New Delhi: Ahijit Publications.
- G. Banerjee, S. Banerjee (2009). Tea Industry in Transition, New Delhi: Ahijit Publications.
- Shakti Dutraj (2016). Tribals Issues and Challenges in the Closed Tea Garden of Dooars: A Case
- Study of Dheklapara Tea Garden. Journal of Global Resources, 2, 200-204.
- Tea Board of India, http//: WWW. Teaboard.gov.in (accessed date: February 2nd, 2017).