Emotional Intelligence and Management Behavior: A Case Study in Amazon, Brazil

The Administration brings variables that reflect the manager's job performance. It requires an insight into the dynamic and emotionally intelligent behavior. These are the rational and emotional styles that interact in the successful leadership learned from the Theory of Human Relations and the Behavioral Theory of Management. These approaches show that accurate identification of emotions provides appropriate measures, whereas, when misinterpreted produce a result and any inaccuracies that ranges from the impact on daily work and private individual life. In this logical perception this learning of interpersonal relationships skills which promotes comfort and ease, into the known emotional scheme, those variables observed and detected in the turbulent organizational environment, when the professional may conduct a valid strategy on consistent settings. This sphere of Applied Social Sciences, led to the present task designed through Case Study, a qualitative approach and cognitive nature, focusing on the ability of the Administrator and the Emotional Intelligence.