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Electronic Fund Transfers : Compulsion or Necessity


Affiliations
1 Professor, Institute: School of Management studies, Motilal Nehru National Institute of Technology, Allahabad, Uttar Pradesh - 211004, India
2 Assistant Professor & Head, Department of MBA, S.P. Memorial Institute of Technology, Allahabad - 212203, India

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Electronic Funds Transfers are an intrinsic and innate constituent of the banking sector. The paper envisages the unquestionable benefits that accrue from e-transfers or digital transactions. The unchallenged factors like connectivity, proper customer data, identification, security, switching gateways, and clearing houses in foreign banks operating in India were thoroughly reviewed and analyzed in the research study. The methodology of the research paper included literature review, extraction of variables, questionnaire formulation, pilot testing, data collection from primary as well as secondary resources, and application of statistical tools with the help of SPSS software. The major findings relate to the usage, concentration, comfort ability, acceptance, security, and growth of such features in the banking industry. The paper also recommends bankers to find gateways to overcome the pitfalls in electronic funds transfers and related features. Care should also be taken by customers by adhering to the processes and following of instructions correctly by service providers

Keywords

Transfers, Electronic Fund Transfers, Foreign Banking, Online Banking

No Classification

Manuscript received August 5, 2017; revised August 10, 2017; accepted August 15, 2017. Date of publication September 6, 2017.

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  • Electronic Fund Transfers : Compulsion or Necessity

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Authors

Peeush Ranjan Agrawal
Professor, Institute: School of Management studies, Motilal Nehru National Institute of Technology, Allahabad, Uttar Pradesh - 211004, India
Sakshi Misra Shukla
Assistant Professor & Head, Department of MBA, S.P. Memorial Institute of Technology, Allahabad - 212203, India

Abstract


Electronic Funds Transfers are an intrinsic and innate constituent of the banking sector. The paper envisages the unquestionable benefits that accrue from e-transfers or digital transactions. The unchallenged factors like connectivity, proper customer data, identification, security, switching gateways, and clearing houses in foreign banks operating in India were thoroughly reviewed and analyzed in the research study. The methodology of the research paper included literature review, extraction of variables, questionnaire formulation, pilot testing, data collection from primary as well as secondary resources, and application of statistical tools with the help of SPSS software. The major findings relate to the usage, concentration, comfort ability, acceptance, security, and growth of such features in the banking industry. The paper also recommends bankers to find gateways to overcome the pitfalls in electronic funds transfers and related features. Care should also be taken by customers by adhering to the processes and following of instructions correctly by service providers

Keywords


Transfers, Electronic Fund Transfers, Foreign Banking, Online Banking

No Classification

Manuscript received August 5, 2017; revised August 10, 2017; accepted August 15, 2017. Date of publication September 6, 2017.




DOI: https://doi.org/10.17010/ijcs%2F2017%2Fv2%2Fi5%2F118808