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Effect of Retailer Brand Equity on Consumers’ Purchase Intention: Evidence from Selected Supermarkets in Addis Ababa


Affiliations
1 Marketing Manager, Abehodie Trading PLC, Ethiopia
2 Assistant Professor of Business Leadership, Department of Marketing Management, School of Commerce, College of Business and Economics, Addis Ababa University,, Ethiopia
     

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The aim of the study is to explore the effect of retailer brand equity on supermarket consumers’ purchase intention. We quantitatively measured the effect of brand equity dimensions (i.e., brand awareness, brand image, brand quality and more of brand loyalty) on the purchase intentions of supermarket consumers. A total of 384 questionnaires were distributed to conveniently available consumers and 323 usable questionnaires were used for analysis. The findings revealed that retailer awareness, perceived retailer quality, retailer image and retailer loyalty have a significant positive effect on consumers’ supermarket purchase intentions, retail awareness being the highest influencer of purchase intention. The practical worth of the study is that it would help supermarket managers to direct their focus on brand equity dimensions while designing marketing strategies and making decisions in order to enhance market share and gain a competitive advantage through raising consumers’ purchase intention. In addition, the study assists all businesses in the retail sector to recognize the contributions of creating a strong brand as a means of getting a competitive advantage.

Keywords

Brand Equity, Retailer Awareness, Retailer Image, Perceived Retailer Quality, Retailer Loyalty, Consumer Purchase Intention
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  • Effect of Retailer Brand Equity on Consumers’ Purchase Intention: Evidence from Selected Supermarkets in Addis Ababa

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Authors

Meseret Wondaferew Dinku
Marketing Manager, Abehodie Trading PLC, Ethiopia
Mesfin Workineh Melese
Assistant Professor of Business Leadership, Department of Marketing Management, School of Commerce, College of Business and Economics, Addis Ababa University,, Ethiopia

Abstract


The aim of the study is to explore the effect of retailer brand equity on supermarket consumers’ purchase intention. We quantitatively measured the effect of brand equity dimensions (i.e., brand awareness, brand image, brand quality and more of brand loyalty) on the purchase intentions of supermarket consumers. A total of 384 questionnaires were distributed to conveniently available consumers and 323 usable questionnaires were used for analysis. The findings revealed that retailer awareness, perceived retailer quality, retailer image and retailer loyalty have a significant positive effect on consumers’ supermarket purchase intentions, retail awareness being the highest influencer of purchase intention. The practical worth of the study is that it would help supermarket managers to direct their focus on brand equity dimensions while designing marketing strategies and making decisions in order to enhance market share and gain a competitive advantage through raising consumers’ purchase intention. In addition, the study assists all businesses in the retail sector to recognize the contributions of creating a strong brand as a means of getting a competitive advantage.

Keywords


Brand Equity, Retailer Awareness, Retailer Image, Perceived Retailer Quality, Retailer Loyalty, Consumer Purchase Intention

References