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Belas, Jaroslav
- Electronic Banking, its Use and Safety. are there Differences in the Access of Bank Customers by Gender, Education and Age?
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PDF Views:164
Authors
Affiliations
1 Department of Enterprise Economics, Tomas Bata University in Zlin, Mostní 5139, 760 01 Zlin, CZ
2 Pan-European University, Tematinska 10, 851 05 Bratislava, SK
3 Department of Enterprise Economics, Tomas Bata University in Zlin, Mostní 5139, 760 01 Zlin, CZ
1 Department of Enterprise Economics, Tomas Bata University in Zlin, Mostní 5139, 760 01 Zlin, CZ
2 Pan-European University, Tematinska 10, 851 05 Bratislava, SK
3 Department of Enterprise Economics, Tomas Bata University in Zlin, Mostní 5139, 760 01 Zlin, CZ
Source
International Journal of Entrepreneurial Knowledge, Vol 3, No 2 (2015), Pagination: 16-28Abstract
Electronic banking is an important area of banking activities, under which the commercial banks try to retain existing clients or attract new customers through a better quality of service and decrease in prices of these services. The aim of the article was to examine selected attributes of security and the use of electronic banking and quantify differences in approach of the bank customers by gender, education and age. Our research confirmed that the dominant part of banking customers use electronic access when managing their personal finances. We found out that there are some differences in the approach of the bank customers in terms of their education. The customers with higher education to a greater extent and more intensively use electronic banking. In the safety area, we did not find any significant differences between banking clients by gender, education and age. The only exception is the finding that clients up to 35 years are significantly more confident in the use of electronic banking through public networks.Keywords
Commercial Banks, Electronic Banking, the Use of Electronic Banking, Electronic Banking Security, Gender, Education, Age.Full Text
References
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- Actual Problems of Business Risk in Sme Segment. Case Study from Slovakia
Abstract Views :396 |
PDF Views:168
Authors
Affiliations
1 Department of Enterprise Economics, Tomas Bata University in Zlin, Mostni 5139, 760 01 Zlin, CZ
2 Microeconomics Department, University of Szczecin, PL
3 Vysoka skola podnikani, Michalkovicka 1810/181, 710 00 Ostrava-Slezska Ostrava, CZ
4 Pan-Europan University, Tematinska 10, 851 05 Bratislava, SK
5 Department of Regional Development, Public Sector Administration and Law, Tomas Bata University in Zlin, Mostni 5139, 760 01 Zlin, CZ
1 Department of Enterprise Economics, Tomas Bata University in Zlin, Mostni 5139, 760 01 Zlin, CZ
2 Microeconomics Department, University of Szczecin, PL
3 Vysoka skola podnikani, Michalkovicka 1810/181, 710 00 Ostrava-Slezska Ostrava, CZ
4 Pan-Europan University, Tematinska 10, 851 05 Bratislava, SK
5 Department of Regional Development, Public Sector Administration and Law, Tomas Bata University in Zlin, Mostni 5139, 760 01 Zlin, CZ
Source
International Journal of Entrepreneurial Knowledge, Vol 3, No 1 (2015), Pagination: 46-56Abstract
The aim of this article was to define, quantify and compare the significant attributes of business risk for small and medium-sized enterprises (SMEs) in the selected regions of Slovakia. The data was collected through a questionnaire. The whole research was conducted in the Bratislava region on a sample of 102 SMEs, in the region of Trencin on a sample of 105 SMEs and in the Zilina region on a sample of 168 SMEs. Thus we compared important factors of business risk in the most economically developed region of the Slovak capital to the average regions of Trencin and Zilina. On the basis of the results of our research, we can conclude that the most important business risk is market risk in all regions. The average value of perceived market risk was higher than 50%. For this reason entrepreneurs have indicated the existence of negative trends in performance and profitability of their companies.Keywords
Small and Medium-Sized Enterprises, Regional Differences, Business Risk, Market Risk.Full Text