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Dabhade, Nishant
- Effects of Mobile Number Portability in Telecom Sector - a Case Study of Idea Cellular Ltd
Abstract Views :781 |
PDF Views:2431
Authors
Affiliations
1 Department of Management, RKDF College of Engineering, NH-12, In front of golden City, Jatkhedi, Hoshangebad road, Bhopal (M.P.) PIN- 462026, IN
1 Department of Management, RKDF College of Engineering, NH-12, In front of golden City, Jatkhedi, Hoshangebad road, Bhopal (M.P.) PIN- 462026, IN
Source
Indian Journal of Economics and Development, Vol 1, No 2 (2013), Pagination: 49-59Abstract
The Indian telecom industry is one of the fastest growing in the world and is projected that India will have 'billion plus' mobile users by 2015. This research study pull the attention on mobile number portability with the special consideration given on porting, porting time, porting costs/fee, Customer demographics, customer awareness, Easy entry of new operator, launch of services by new operators, attractive/aggressive tariff plans, innovative services, quality of service, Voice quality, low call drops and state-of-the-art customer service setup etc. Chi square test is applied in the paper to check the authenticity of data given by the respondents. This research aims to figure out the impact of mobile number portability on service providers and service users with the effect on sale of IDEA and strategies adopted to retain and attract customers by IDEA cellular limited.Keywords
Mobile Number Portability (MNP), Indian Telecom Industry, Idea Cellular LtdFull Text
References
- Atiya Faiz Khan (2010) Mobile Number Portability: Challenges and solutions. Journal of Emerging Trends in Computing and Information Sciences. Volume 2 Special Issue pp 1-6.
- B.K. Suthar, Dr. Jitendra k Sharma, Dr. Anant Gwal (2012), A study on consumer behavior after mobile number portability with reference to Gujarat telecom circle, Bauddhik, vol.-3, no.-2, may-augast-2012, pp.1-7
- Idea annual report (2010-11) Mobile number portability, Idea cellular limited, pp. 6.
- Idea annual report (2011-12) Mobile number portability, Idea cellular limited, pp. 6.
- K. Kumaresh and S.Praveena (2011) an empirical analysis of consumer switching behavior towards mobile number portability, National monthly refereed journal of research in commerce & management. Volume no.1, issue no.11, pp 10-22.
- Kothari C R (2004) “Research methodology – methods and techniques”, new Age International Pvt. Ltd. Publishers, New Delhi, pp. 233-238.
- Nishat Anjum (2012) Mobile Number Portability Solution Implementation, International Journal of Electronics & Communication Technology. IJECT Vol. 3, Issue 1, Jan. - March 2012, pp 125-128
- Partiksinh Sureshsinh Vaghela (2012), Customer Preference for Mobile Number Portability, International Journal of Management and Social Sciences Research (IJMSSR), Volume 1, pp. 71-75.
- Solomon Adeyemi Odunaike (2010) The Impact of Mobile Number Portability on TUT students On-line Connectivity. ISECON Proceedings, v27 n1348.
- Surabhi Jain (2011) Temporary Protection and Technology Adoption: A Case of Mobile Number Portability, IJCST Vol. 2, Issue 2, pp. 388-390.
- Trai notification (2009), Telecommunication mobile number portability per port transaction charge and dipping charge regulations, the gazette of India, extraordinary part III Section-4, pp. 1-15.
- A Case Study - with Overview of Job Satisfaction
Abstract Views :851 |
PDF Views:1573
Authors
Affiliations
1 Associate Professor & Head, Department of Management, RKDF College of Engineering, Bhopal (M.P.), IN
2 Assistant Professor, Department of Management, RKDF College of Engineering, Bhopal (M.P.), IN
1 Associate Professor & Head, Department of Management, RKDF College of Engineering, Bhopal (M.P.), IN
2 Assistant Professor, Department of Management, RKDF College of Engineering, Bhopal (M.P.), IN
Source
Indian Journal of Economics and Development, Vol 1, No 8 (2013), Pagination: 136-146Abstract
Job satisfaction plays a vital part in employee’s performance, increasing, morale and productivity. This research study aims to figure out the working environment of BHEL, Bhopal toward employees job satisfaction, initiatives taken by the management and their effect on the performance of employees. Chi square test is applied to check the authenticity of data given by the respondents (300 employees). Findings suggest that factors responsible for job satisfaction have been identified viz.-: supportive colleagues, conducive working conditions, mentally challenging work and equitable rewards.Keywords
Employee’s Satisfaction, Job, BHEL Performance, Productivity and Rewards etcFull Text
References
- About BHEL, Bhopal. Available from: http://www.bhelbpl.co.in/bplweb_new/About.aspx
- Anitha R (2011). A study on job satisfaction of paper mill employees with special reference to Udumalpet and Palani Taluk, Journal of Management and Science, vol 1, No.1, 36–47.
- Castillo J X, and Cano J (2004). Factors explaining job satisfaction among faculty, Journal of Agricultural Education, vol 45, Number 3, 65–74.
- Raj K, and Debashish S (2008). A study of job satisfaction of Bank officers, Prajnan NIBM (Pune), vol XXXVII, No. 3, 229–245.
- Obasan K (2011). Impact of job satisfaction on absenteeism: a correlative study, European Journal of Humanities and Social Sciences, vol 1, No. 1, 25–49.
- Kothari C R, (2004). Research methodology – methods and techniques, new age international publishers, 233–238.
- Kumari Lalita (2012). Employees’ perception on work life balance and its relation with job satisfaction in indian public sector banks, International Journal of Engineering and Management Research, vol 2(2), 1–13.
- Parvin M M, and Kabir M M N (2011). Factors affecting employee job satisfaction of pharmaceutical sector, Australian Journal of Business and Management Research, vol 1, No. 9, 113–123.
- Sabra N M, and Qaisar A (2009). The impact of work life conflict on job satisfactions of employees in Pakistan, International Journal of Business and Management, vol 4, No. 5, 63–83.
- Ritu N, and Alka D (2010). Managing the job satisfaction of knowledge workers: An Empirical Investigation, Asia Pacific Journal of Business and Management, vol 1 (1), 1–14.
- Muhammad R, Muhammad J et al. (2012). Effect of rewards on job satisfaction evidence from Pakistan, Interdisciplinary Journal of Contemporary Research in Business, vol 4, No. 1, 337–347.
- Rao V S P (2009). Human resource management – Text and cases, Excel books – New Delhi, 299–306.
- Alam S, Sameena R et al. (2012). Identification of variables affecting employee satisfaction and their impact on the organization, IOSR Journal of Business and Management, vol 5(1), 32–39.
- Iqbal S M, Imran M M et al. (2011). employee work satisfaction and work - life balance: a pakistani perspective, Interdisciplinary Journal of Contemporary Research in Business, vol 3, No. 5, 606–617.
- Sempane M E, Rieger H S et al. (2002). Job Satisfaction In relation to organizational culture, SA Journal of Industrial Psychology, vol 28(2), 23–30.
- Sowmya K R, and Panchanatham, N (2011). Factors influencing job satisfaction of banking sector employees in Chennai, India, Journal of Law and Conflict Resolution, vol 3(5), 76–79.
- Rajesh K Y, and Nishant D (2013). Performance management system in maharatna companies (a leading public sector undertaking) of India – a case study of B.H.E.L., Bhopal (M.P.), International Letters of Social and Humanistic Sciences, vol 4, 49–69.