Refine your search
Collections
Co-Authors
Year
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z All
Ogbu, Edeh Friday
- Conflict Resolution Strategies and Workers’ Commitment in Selected Oil Companies in Rivers State
Abstract Views :259 |
PDF Views:0
Authors
Affiliations
1 Department of Industrial Relations and Personnel Management, College of Management Sciences, Michael University of Agriculture, Umudike, NG
2 Department of Management, Abia State University, Uturu, NG
1 Department of Industrial Relations and Personnel Management, College of Management Sciences, Michael University of Agriculture, Umudike, NG
2 Department of Management, Abia State University, Uturu, NG
Source
International Journal of Business Ethics in Developing Economies, Vol 6, No 2 (2017), Pagination: 1-9Abstract
The present study examines the relationship between conflict resolution strategies and workers’ commitment in selected oil companies in Rivers State. Cross-sectional research design was adopted. Target population for this study consists of oil companies registered with Rivers State Ministry of Commerce & Industry. Ten (10) oil companies make up the accessible population using simple random sampling technique. Copies of questionnaire were used for data collection. 210 workers were surveyed from 10 oil companies. A sample size of 136 was ascertained using Krejcie and Morgan (1978). Face and construct validity was employed. Reliability of instrument was determined using cronbach alpha test. Spearman rank order correlation coefficient was used as statistical tool with the aid of SPSS 22.0. The study found that conflict resolution strategies have a strong positive relationship with workers’ commitment. The study concludes that conflict resolution strategies measured in terms of integrating (problem solving) strategy, obliging (smoothing) strategy and compromising strategy enhances workers’ commitment in the selected oil companies in Rivers state. One of the recommendations is that managers in the oil companies should adopt integrating (problem solving) as a conflict resolution strategy in their workplace.Keywords
Conflict, Conflict Resolution Strategies, Integrating, Obliging, Compromising, Workers’ Commitment, Social Exchange Theory.
References
- Afsanepurak, S. A., Hossini, R. N. S., Seyfari, M. K., & Nasab, Z. M. (2012). The relationship between organizational socialization and organizational commitment in physical education departments `employees in Mazandaran-Iran. International Journal of Academic Research in Business and Social Sciences, 2(1), 187-195.
- Agba, A. M. O., Nkpoyen, F., & Ushie, E. M. (2010). Career development and employee commitment in industrial organisations in Calabar, Nigeria. American Journal of Scientific and Industrial Research, 1(2),105-114.
- Ahiauzu, I. A., & Asawo, P. S. (2016). Advanced social research methods. Port Harcourt: CIMRAT Publications.
- Allen, N. J., & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organization. Journal of Vocational Behaviour, 49, 252-276.
- Becker, H. S. (1980). Notes on the concept of commitment. American Journal of Sociology, 66, 32-42.
- Cohen, A. (2003). Multiple commitments in the workplace: An integrative approach. London: Lawrence Erlbaum Associates.
- Dost, M. K. B., & Khan, H. J. (2012). Job enrichment causes high level of employee commitment during the performance of their duties: A behavioral study. Arabian Journal of Business and Management Review (OMAN Chapter), 1(10), 95-104.
- Eketu, C. A., & Edeh, F. O. (2015). The role of social intelligence on workers’ extra-role behaviour of independent road transport companies in Port Harcourt, Nigeria. International Journal of Business and Management Invention, 4(10), 34-40.
- Ezejelue, A. C., Ogwo, E. O., & Nkamnebe, A. D. (2008). Basic principles of managing research projects (2nd ed.). Aba: Afritowers Limited.
- Gholamreza, J., Ali, M., & Hamid, B. (2011). The impact of job security on employees’ commitment and job satisfaction in Qom municipalities. African Journal of Business Management, 5(16), 6853-6858.
- Griffin, R. W., & Morehead, G. (2013). Organizational behavior managing people and organizations (11th ed.). South-Western, USA, Cengage Learning.
- Hotepo, O. M., Asokere, A. S. S., Abdul-Azeez, I. A., & Ajemunigbohun, S. S. A. (2010). Empirical study of the effect of conflict on organizational performance in Nigeria. Business and Economics Journal, Volume 2010 BEJ-15.
- Ibrahim, A. A., Bokkasam, S., & Jaba, M. G. (2012). Managing organizational conflicts in Saudi Arabia: A communicative approach. Interdisciplinary Journal of Research in Business, 2(6), 33-45.
- Jones, R. G., & George, M. J. (2006). Contemporary management (4th ed.). McGraw Hill, Irwin.
- Kinicki, A., & Kreitner, R. (2003). Organizational behavior: Key concepts, skills and best practices. McGraw-Hill Irwin.
- Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30, 607-610.
- Litterer, J. A. (1966). Conflict in organizations: A re-examination. Academy of Management Journal, 9, 178-86.
- Luthans, L. (2011). Organizational behavior. An evidenced-based approach (12th ed.). New York: McGraw Hill Irwin.
- Mehta, P., & Sharma, M. (2014). Organisational conflict and its resolution strategies. International Journal of Advanced Research in Management and Social Sciences, 3(9), 169-176.
- Miles, R. H. (1980). Macro organizational behavior. Santa Monica, CA: Goodyear.
- Monette, D. R., Sullivan, T., & DeJong, C. (2005). Applied social research: A tool for the human services. Australia: Thompson Brooks/Cole.
- Newstrom, J. W., & Davis, K. (2002). Organizational behavior: Human behaviour at work (11th ed.). New Delhi Tata, McGraw - Hill Publishing Company Limited.
- Noe, R. A., Hollenbeck, J. R., Gerhart, B. & Wright, P. M. (2004). Fundamentals of human resource management. New York: McGraw Hill Irwin.
- O’Reilly, C. (1989). Corporations, culture and commitment. California Management Review, 31, 9-24.
- Osabiya, B. J. (2015). Conflict management and resolution in Nigeria public sector. Review of Public Administration and Management, 4(8), 107-120.
- Robins, S. P., Judge, T. A., & Sanghi, S. (2009). Organizational behavior (13th ed.). New Delhi: Prentice Hall.
- Saduman, K. (2010). An investigation of conflict resolution in educational organizations. African Journal of Business Management, 4(1), 96-102.
- Salami, S. O. (2009). Conflict resolution strategies and organisational citizenship behaviour: The moderating role of trait emotional intelligence. Europe’s Journal of Psychology, 2, 41-63.
- Schmidt, S. M., & Kochan, T. A. (1972). Conflict: Towards conceptual clarity. Administrative Science Quarterly, 13, 359-70.
- Sevket, Y., Burcu, I. Y., & Nursel, C. (2015). A study on conflict management and conflict resolution in hospitality organizations. International Journal of Arts & Sciences, 8(8), 77-88.
- Stoner, J. A. F., & Freeman, R. E. (1989). Management (4th ed.). New Jersey, Prentice Hall, Englewood Cliffs.
- Thomas, K. W. (1976). Conflict and conflict management. In M.D. Dunette (Ed.), Handbook of Industrial and Organizational Psychology. Rand Mcnally, 889-935.
- Vecchio, R. P. (2000). Organizational behavior: Core concepts. Forth Wort, T X: Dryden Press.
- Wall, J. A., & Callister, R. R. (1995). Conflict and its management. J. Manage., 21, 515-558.
- Yubo, H., Ge, G., Fei, W., Tingrui, L., & Zhilan, Y. (2011). Organizational commitment and creativity: The influence of thinking styles. Annals of Economics and Finance, 12(2), 411-431.