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Robotic Process Automation (RPA) Implementation Approach: A Qualitative Research


Affiliations
1 Principal Consultant, Tech Mahindra Ltd, Belfast, United Kingdom
 

The advent of Information technology has seen leap over years to overcome all human challenges and barriers. With introduction of artificial intelligence and decision science it is now possible to automate every aspect of industrialization possible. Robotic Process Automation (RPA) is such an invention that is claimed to bring productivity and efficiency gains. Through this qualitative research paper, it is aimed to unleash the use of RPA and the way the project teams from IT are implanting the successful Robots. There is no real time implementation data available which would give a base line for further research and development of RPA technology. The researcher chose qualitative research methodology, to gain better insight from small focused group on how they strategize the RPA projects within IT industry today for their end customers. The exploratory study revealed that though there is theoretical base to RPA implementation, new advances through process and text mining has introduced further earned confidence to organizations in implementing more RPA and reduces wastage's and Opex.

Keywords

Robotic Process Automation, RPA Implementation, RPA Strategy, Qualitative Research, RPA
Notifications

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  • Robotic Process Automation (RPA) Implementation Approach: A Qualitative Research

Abstract Views: 242  |  PDF Views: 79

Authors

Souvik Jana
Principal Consultant, Tech Mahindra Ltd, Belfast, United Kingdom

Abstract


The advent of Information technology has seen leap over years to overcome all human challenges and barriers. With introduction of artificial intelligence and decision science it is now possible to automate every aspect of industrialization possible. Robotic Process Automation (RPA) is such an invention that is claimed to bring productivity and efficiency gains. Through this qualitative research paper, it is aimed to unleash the use of RPA and the way the project teams from IT are implanting the successful Robots. There is no real time implementation data available which would give a base line for further research and development of RPA technology. The researcher chose qualitative research methodology, to gain better insight from small focused group on how they strategize the RPA projects within IT industry today for their end customers. The exploratory study revealed that though there is theoretical base to RPA implementation, new advances through process and text mining has introduced further earned confidence to organizations in implementing more RPA and reduces wastage's and Opex.

Keywords


Robotic Process Automation, RPA Implementation, RPA Strategy, Qualitative Research, RPA

References





DOI: https://doi.org/10.17697/ibmrd%2F2022%2Fv11i2%2F172612