Vishwakarma Business Review

Sunil Kumar ¹

Affiliations
1 Dept. of Commerce, St. Soldier College, Jalandhar, IN

Abstract

The Present study attempts to investigate the Factors inducing customer participation in internet enabled B2C E-markets. Online shopping becoming an easy way in contrast to the traditional way of buying goods&services on the basis of their features and specifications i.e. without going from shop to shop. Augmented Internet penetration, upgraded security measures, suitability of shopping in lives pressed for time, and, of course, dozens of retailers to choose from these are a few factors which fascinates more and more customers to shop online. The research work found five factors which influence the customer decision to buy goods and services from the online shopping i.e. Cost factor, Convenience, Compatibility, Computer Hardware and Software Penetration and Potential opportunities. Cost is the main factor which motivate the customer decision to buy goods through e-retailing. With the help of internet penetrations, customer can compare the product, prices, attractive offerings, easy payments mode etc. of the products provided by the different supplier easily and can choose the products accordingly. Secondly he can access e-markets on 24X7 basis any time anywhere sitting at home and clicking the mouse instead of moving to the outlets. The development of the computer hardware, software and internet penetration has changed the world into global village which has certainly enhance the opportunities not only for the seller but also for the potential customers.

Keywords

E-Retailing, E-Markets, B2C E-Markets.

Full Text

   

Sunil Kumar ¹

Affiliations
1 Department of Commerce and Business Management, St. Soldier College, Jalandhar, IN

Abstract

Accumulation of the VAT refund is the major flaw in the VAT system which certainly pushes the future of industry into the dark and also unnecessarily harasses the industrial units because lots of funds are blocked in the form of refund with the government which otherwise could be invested in the business. The manufacturer needs to pay Input VAT when the raw materials are bought and it is realized till the goods are disposed-of. Under the preview of the VAT system, the dealers either setoff the Input VAT against the Output VAT or lodge a claim with the government for the excess Input VAT. The present research work tries to explore and confirm the factors responsible for the delayed VAT refund. Five factors are extracted which are accountable for the Accumulation of the VAT refund. Conceptual Factors found to be the main factor responsible for the delayed VAT refund. The refund mechanism under the VAT regime is not very effective not only in our country but also in the neighboring countries from where the system has been adopted. The second and third major factor responsible for the delayed VAT refund are 'Fraud and Tax Evasion' and 'Interstate VAT Divergence' respectively. However the foremost objective of the VAT implementation by almost all countries in the world is to cope up with the unwanted leakage of taxes in the form of fraud and tax evasion. VAT is used as a tool to bring the harmony in the countries but however it could not bring uniformity in India rather it causes divergence in the volume of the VAT refund in the states.

Keywords

Input VAT, Output VAT, VAT Refund.

Full Text