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Singh, Lalita
- Cultural Intelligence: A Crossroads Attention of Global Players to Leverage Differences
Authors
1 Department of HRD, NDIM, IN
Source
Review of Professional Management- A Journal of New Delhi Institute of Management, Vol 8, No 1 (2010), Pagination: 45-54Abstract
Cultural Intelligence (CI) - a new domain of intelligence has immense relevance to the increasingly global and diverse workplace. Cultural Quotient (CQ) is one's capability to grow personally through continuous learning and good understanding of diverse cultural heritage, wisdom and values, and to deal effectively with people from different cultural background. However, the significant and most challenging parts of other cultures are hidden. Business is becoming irreversibly global now a days and to increase the sustainable competitive advantage of the organisation in present scenario. CI can be utilized as leveraging tool. This paper through secondary data survey, explores the impact of culture Intelligence on business by giving an overview on what is CI. The paper then, taking certain practical examples, analyses how culture and eventually CI affect success graphs of organisation in cross-cultural trade practices that form the basis of doing business with foreign clients, negotiating with a potential joint venture partner, dealing with relationships between expatriate and local colleagues, creating effective teams and virtual teams and building truly global organisations out of country level operations that have local relevance. Etc.
The second part of the paper discusses how few good organisations perceive CQ as a success mantra for themselves. It also discusses how to identify a culturally intelligent person and like people with different personalities, different CQ level can also be classified into six categories. Unlike EQ( Emotional quotient) and IQ (intelligence Quotient) CQ can be improved and developed at any stage of life. Contrary to the commonly held view that national cultural differences are becoming less important largely as a result of globalisation, this paper argues that understanding cultures is becoming increasingly important. Further, it is contended that many organisations are vastly under estimating the importance of the so-called cultural intelligence among their local workforces, and as a consequences they are in danger of compromising their performance.
Keywords
Cultural Integillence, Cultural Quotient, Globlisation, Merger and Acquisition, Cross Cultural Sensitivity.Full Text
- Title: Economic and Labour Laws
Authors
1 NDIM, IN
Source
Review of Professional Management- A Journal of New Delhi Institute of Management, Vol 7, No 2 (2009), Pagination: 126-127Abstract
No Abstract.Full Text
- Human Resource Management, Gaining a Competitive Advantage
Authors
1 New Delhi Institute of Management, IN
Source
Review of Professional Management- A Journal of New Delhi Institute of Management, Vol 5, No 1 (2007), Pagination: 101-101Abstract
No Abstract.Full Text
- Expatriate Management in Diverse Environments (Critical Issues and Practical Solutions)
Authors
1 HRM, NDIM, IN
Source
Review of Professional Management- A Journal of New Delhi Institute of Management, Vol 4, No 1 (2006), Pagination: 68-74Abstract
Globalization of business involves great challenge for management across different cultures. If requires successful International Human Resource Management, a major determinant of success or failure of International business. As organizations cross national boundaries, there is an increasing challenge to use expatriates and their competencies (cross-cultural abilities, knowledge and experience) on overseas assignments to complete strategically critical tasks. This article highlights the various existing and emerging issues related to Expatriate Management.Full Text
- Environmental Psychology (A Tool for Holistic Management)
Authors
Source
Review of Professional Management- A Journal of New Delhi Institute of Management, Vol 4, No 1 (2006), Pagination: 75-80Abstract
In today's era when every body is talking about employee satisfaction, retention and total quality management, Environmental Psychology, if used appropriately can be considered as strong supporting tool in this direction. Environmental psychology is an applied field, which takes care of human behaviour and its 'psyche' for moulding it in favour of development and holistic management of the organisation. We often see that few places are very much comfortable to us and others are somewhat Threatening. Few places give us a boost and mental peace but few create a downfall in our energy level. Why is it happening? It is all because humans react both consciously and unconsciously to the surroundings in which they live and work. Their environment, whether it is natural or manmade, has a profound effect on feeling, behavior, general health and productivity.Full Text
- Emotional Intelligence in Workplace
Authors
1 New Delhi Institute of Management, IN
Source
Review of Professional Management- A Journal of New Delhi Institute of Management, Vol 4, No 2 (2006), Pagination: 74-78Abstract
Over the past several years, the term Emotional Intelligence has received much attention as a factor that is potentially useful in understanding and predicting individual performance at work. This paper examines the ischolar_mains of the emotional intelligence movement and issues surrounding its application in management.Full Text