Review of Professional Management- A Journal of New Delhi Institute of Management

K. Jnaneswar ¹

Affiliations
1 Associate Professor, CET School of Management, College of Engineering, Trivandrum, IN

Abstract

Emotional intelligence is the ability to understand and manage emotions to promote growth. It has been gaining prominence in the literature. Job satisfaction indicates the general attitude towards the work and is influenced by the perception one has about his/her job. The present study attempts to find out the relationship between emotional intelligence and job satisfaction among nurses working in Kerala. Data are collected from 169 nurses working in various hospitals in Kerala. Emotional intelligence is measured by the scale developed by Wong and Law (2002) and job satisfaction is assessed by using Minnesota Satisfaction Questionnaire (1967). Results reveal a significant positive relationship between the two variables. The study while assessing the influence of emotional intelligence on job satisfaction finds that emotional intelligence is exerting a significant impact on job satisfaction. Results also find that the level of emotional intelligence of nurses is slightly higher, but job satisfaction of these nurses is only moderate. The study establishes a significant difference in emotional intelligence with respect to gender. In the case of job satisfaction, the study observes a significant difference with respect to type of hospitals. No significant difference in job satisfaction is found with respect to other demographic variables.

Keywords

Emotional Intelligence, Job Satisfaction, Emotion, Job Performance, Attrition.

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