Review of Professional Management- A Journal of New Delhi Institute of Management

Abstract

Knowledge management is about enhancing organizational effectiveness through creating environment among colleagues to share, develop and create new methods of skills in an organization. We are concerned with knowledge management because we believe it can contribute to our institutional vitality and success. Efforts to measure intellectual capital and to assess the effectiveness of knowledge management applications should help us understand the extent to which we are managing knowledge. This paper is based on an experimental approach about the Knowledge Management practices performed in the higher educational institutions in Chhattisgarh with respect to the Knowledge support needs etc. The survey also found that most organisations did not have an explicit knowledge management strategy or if they did, the majority of employees were not aware of it. A considerable percentage of respondents believed that their organizations structure and their Chairman/Director/Principal/CEO encouraged knowledge sharing. Knowledge sharing activities seemed to be frequently assessed in individual performance evaluations. Best practice identification and transfer were identified as useful practices, but a large number of employees were neutral that it occurred in their organisation.

Age and gender based analysis also produced some interesting results. Although certain knowledge sources, for example co-location, meetings, email, printed publications, training materials and mentors proved to be important for knowledge seekers in small businesses. Other knowledge sources, including electronic discussion groups, knowledge maps, instant messaging, knowledge resources and web pages were deemed to be less useful due to non availabilities of facilities.

This research finds that Knowledge creation is a dynamic processes that occurs at individual, organizational and societal level and is linked to organizations actions and goals that support its survival.

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Abstract

Chhattisgarh Handicrafts Development Board (CGHDB) was created by Chhattisgarh State Village Industrial Department on 21^st July 2004 in view of providing support to the various activities related to handicrafts of the state. The Board has the sole objective of achieving all round development in the domain of handicrafts and to revive the vanishing crafts by marketing it strategically so that there will be constant progress in positioning of handicrafts in global market under the chairmanship of Major Anil Singh^*. The art of Chhattisgarh is very rich and ancient. There are numerous opportunities to work in this field for the betterment of artisans, conservation and growth of the handicrafts.

The vision and objectives of Chhattisgarh Handicrafts Development Board are to provide a sound platform for handicrafts of the state at the national and international level and to improve the financial condition of the artisans.

This case study anlysises the importance of handicraft industry for Indian economy in terms of employment creation, share of GDP and its global market. A SWOT analysis of Indian handicraft industry is also done in the paper. In this backdrop, needs for support system for Chhattisgarh handicraft industries to make it globally competitive was analyzed and role of Chhattisgarh Handicrafts Development Board in supporting the state handicraft industry has been focused.

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