Review of Professional Management- A Journal of New Delhi Institute of Management

J. K. Das ¹, Manidipa Chatterjee ²

Affiliations
1 Department of Commerce, University of Calcutta, IN
2 Meghnad Saha Institute of Technology (Under Techno India Group), Department of MBA, IN

Abstract

This paper is a study to find specific causes, symptoms of stress and depression of women in some selected categories of services having different demographic profiles and job conditions. 230 women in six service sectors are chosen from Kolkata for the study through structured questionnaire in a stratified sampling method. The selected sectors are Health care, Financial services, Transport, IT/BPO, Education and Communication. Stress related variables are clubbed under two heads. The first three sets of variables deal with some specific causes of stress. The second group of the variables deals with the occurrence of symptoms of stress on women at three levels i.e. psychological, physical and behavioural. Different statistical tools examine the dependency and association of the variables with relation to general profiles and job conditions of the respondents. Correlation analyses of the variables and sectoral comparisons are also established through this exploratory research.

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J. K. Das ¹, Satarupa Datta ²

Affiliations
1 Department of Commerce, University of Calcutta, IN
2 Department of Commerce, Goenka College of Commerce, IN

Abstract

The paper is an attempt to analyze the impact of occupational stress among employees of some service sector units in Kolkata. The study is based on the information collected through a structured questionnaire formed with the help of psychometric instruments administered to 340 employees of different job categories in some selected service sector units by stratified sampling technique. For this purpose, six service sector units are chosen such as banking, insurance, transport, communication, health and education. Issues considered in this paper are general profile of respondents, physiological, psychological, behavioural consequences and management of occupational stresses among respondents. The study also made observations on health effects as well as stress management methods used by sample respondents.

Keywords

Physical, Psychological, Behavioural Symptoms, Occupational Stress, Management of Stresses.

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J. K. Das ¹, Mahadeb Paul ²

Affiliations
1 Department of Commerce, University of Calcutta, Kolkata, West Bengal, IN
2 Department of Commerce, Sovarani Memorial College, University of Calcutta, Howrah, West Bengal, IN

Abstract

Thermal electricity is the major sources of energy having more than 58% contribution to total energy production in India and this also has highest potentiality of pollution. Now that per capita consumption demand for electricity has been increasing substantially, in order to match demand and supply, private players have entered into this segment along with public sector companies. This paper attempts to study some of the socio-economic and environmental issues of two thermal power plants one each from the public and private in West Bengal viz. Bandel Thermal Power Station run by the government of West Bengal under WBPDCL and Budge Budge Generating Station is in the private sector under CESC. Data have been collected through personal interviews by using stratified random sampling technique used on three types of respondents. This study highlights some social and environmental consequences created by the power plants. It also exposes the impairments caused to the society and environment viz. air, water, noise pollution, etc. The paper discusses different remedial activities undertaken by the projects managers as the responsible corporate citizen.

Keywords

Coal Ash, Pollution, Social and Environmental Impact, Project Affected Families, Families in Buffer Zone, Social Representatives.

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J. K. Das ¹, Sarada Prasad Datta ²

Affiliations
1 Department of Commerce, University of Calcutta, Kolkata, IN
2 Department of Commerce, Gour Mohan Sachin Mandal Mahavidyalaya, South 24 Paraganas, West Bengal, IN

Abstract

Indian healthcare sector has undergone profound changes during the last decade. In the last few years, hospitals have been equipped with world class infrastructure, latest sophisticated technology and world class surgeons to deliver services. Both private and public hospitals have been delivering indispensible services to large number of patients both from India and neighbouring nations. As number of patients have been increasing by day, certain changes are to be undertaken for hospitals to cope up with such pressure and maintain quality of service. In view of this scenario, a service providers' survey for the period 2014-2016 on selected public hospitals of West Bengal (public medical colleges and general public hospitals) has been conducted by authors to analyse present status of health care service and suggest measures to enhancement their quality of services to cope up with challenges. Many public hospitals have acquired reputation for commendable services provided to the poor and lower income group patients particularly in Kolkata although they operate under several constraints. The objective of the study is to analyse strength and weakness of the public hospitals from the providers’ point of views. With the help of primary data collected through survey, the SWOT analysis is done and important attributes are identified to improve functioning of the hospital as per the perception of healthcare service providers’ on areas such as managerial and staff functioning, physical and equipment facilities and overall response on their job satisfaction.

Keywords

Healthcare Services, Public Hospitals, Service Providers, Hospital Performance.

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J. K. Das ¹, Surojit Dey ²

Affiliations
1 Department of Commerce, University of Calcutta, West Bengal, IN
2 Department of Commerce, University of Calcutta, West Bengal, IN

Abstract

Non-performing Asset is an important parameter in the analysis of financial performance of a bank as it results in decreasing margin and higher provisioning requirements for its doubtful assets.The paper identifies ten factors responsible for generation of NPAs through reviewing literature on Indian banking industry. Then, data collected from the publications of the Govt. of India for the period of 1997-2017, have been processed using Multiple liner regression technique to calculate the explanatory power of independent factors and their significance for generation of NPAs. The study finds that non priority sector lending has higher contribution in NPAs than priority sector lending. Also, gross domestic product, cash reserve ratio, repo rate, exchange rate, inflation, provision, taxation, fiscal deficit have significant contribution in generation of NPAs

Keywords

NPAs, Non-Priority Sector Lending, Gross Domestic Product, Provision, Multiple Regression.

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J. K. Das ¹, Arkadipta Roy ²

Affiliations
1 Professor, Department of Commerce, University of Calcutta, IN
2 Project Fellow, Department of Commerce, University of Calcutta, IN

Abstract

Education sector is one of the cornerstone of the society which acts as the foundation for the next generation. It builds up the young minds and molds them to reach their full potentials. And the ones who do this are the teachers. But what happens when the teachers, who bear the burden of channeling the youth, are not satisfied with their jobs? We know that a displeased employee hinders proper growth and development of an organization. But if the stakes are not just limited to the organization, but affects the society at large, what then? Though Job Satisfaction is a widely researched area for various professions, but in India very few studies has been explored in this concept especially on the Hierarchical Levels of the Educational Sectors in Kolkata. This study hopes to introduce a new perspective and sheds new light into the job satisfaction levels of education sector, thus taking us closer to identifying problems there, if any, and help move towards solutions, to maintain and improve the satisfaction levels in this area, which will ultimately lead towards a better and brighter tomorrow for all.

Keywords

Job Satisfaction, Educational Sector, Stratified Sampling, Demographic Factors, Kolkata.

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