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Haque, Mohammad Israrul
- Understanding Dynamics of KMS Adoption in Indian ITES Organizations
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Authors
Affiliations
1 Cognizant Technology Solutions, IN
2 Department of Business Administration, Aligarh Muslim University, IN
3 All India Management Association- Centre for Management Education, IN
4 Dept. of Business Administration, Utkal University, Bhubaneshwar, Odisha, IN
1 Cognizant Technology Solutions, IN
2 Department of Business Administration, Aligarh Muslim University, IN
3 All India Management Association- Centre for Management Education, IN
4 Dept. of Business Administration, Utkal University, Bhubaneshwar, Odisha, IN
Source
Parikalpana: KIIT Journal of Management, Vol 13, No 1 (2017), Pagination: 43-55Abstract
The design of Knowledge management adoption depicts similarity to the design proposed in 'Technology Acceptance Model (TAM)' and 'Extended Technology Acceptance Model (TAM2)' holding varied adoption enablers, suggested by Davis 1989. The purpose of this paper is to identify the relationship between KM adoption enablers and demographic variables prevalent in Indian ITES organizations within Delhi NCR. Due to ordinal nature of data, 'multiple-ordinal regression' was applied. The demographic variables are considered independent while KM adoption variables/enablers are considered dependent for this research.
The outcomes from of 'multiple-ordinal regression' showcase that maximum number of statistically significant outcomes were in case of the KM adoption enabler 'Perceived Usefulness' holding likelihood of lower cumulative scores in most cases with lowest scores from the independent variables '18-28 years' age group and 'Admin' department.
This research study has proposed a knowledge management adoption framework for Indian ITES organization that can be used as guidelines to develop KM adoption and augmentation strategies.
Keywords
Knowledge Management, Technology Acceptance Model, Multiple-Ordinal Regression.Full Text
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