ICTACT Journal on Management Studies

T. Thirumaleswari ¹

Affiliations
1 Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya, IN

Abstract

Occupational stress is the double edged instrument that works out on positive and negative dimension within the individual at work places. The attributes related to inducement of occupational stress are inconsistent and routine in nature. It is varying at every work place. It depends upon the nature of work, type of work, working pattern, work place relationship and work demands. But the source of facing occupational stress and methods of managing it towards positive and negative consequence highly depends upon the individuals who are facing it. In addition to that, the point of reflection at which the insurmountable occupational stress encountered by individual lead to burnout. Burnout is the stage in which the outcome of occupational stress is shown by physical and biological expression by any individual. The stage of burnout may cause damages either within individuals or to their surrounding work places. In these circumstances, the working women at various work places encounter occupational stress which they are unable to tolerate. The outcome of intolerance and low ambiguity among working women lead to burnout. The stage of burnout cause personal and environmental damages for working women. The impact of burnout compared to men is higher among women in terms of personal, family, society, work places and so on. In service sectors, where the frequency of crossing occupational stress to burnout is higher among working women due to work nature and work pressure. In this aspect, the present research paper aims to address the aspect of identifying the instruments where the working women encounter the situation of burnout from occupational stress in selected service sectors.

Keywords

Occupational Stress, Burnout, Tolerance, Ambiguity, Physical, Biological Expressions and Service Sector.

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T. Thirumaleswari ¹, C. B. Ragothaman ²

Affiliations
1 Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya, IN
2 Department of Management Studies, Rajalakshmi Engineering College, IN

Abstract

Health care is the primitive and essential service entity in the life of common man. It is the sector in which the work pattern is rigid and attitude of providing the care is flexible. The nature of job demands commitment and consideration. The empathy is the prime element that should be reckoned during the time of serve the patients. Among the various job roles in health care, especially in hospital industry, nursing is the profession which surmounts pressure and profound psychological involvement. The nature of job performed by nurses is timeless in nature and leads to occupational stress. The level of occupational stress is comparatively high among women nurses than male due to the physical, family and psychological background of women. In this aspect, the various panaceas attempted for managing occupational stress among women nurses through physical, psychological, social, family, personal, environmental and organizational levels. The present day working environment requires continuous presence at work places; it also adds involvement and rigid work structure. In this aspect, in order to manage occupational stress among women nurses and also make them to work with commitment and involvement, employee engagement in various formal and informal avenues have been taken as imperative source by psychologist and social thinkers. Employee engagement helps to engage the employee on their preferred work avenues and which also help them to fit themselves in their physical, mental and work related circumstances. By keeping this view as the central focus, the present study has been attempted of understanding the role of employee engagement on managing occupational stress among the women nurses in selected hospitals in Kanchipuram District.

Keywords

Employee Engagement, Occupational Stress, Commitment, Rigid Work Structure, Work Pattern.

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