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Abubakar, Tabiu
- Reconceptualizing Organizational Capacity To Explain The Effect Of e-HRM On Service Quality, Cost Reduction And Lessened Administrative Burden: An Overview
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International Journal of Innovative Research and Development, Vol 2, No 11 (2013), Pagination:Abstract
The act of using information and communication technology (ies) to deliver Human Resource Services has since become an important strategy for organizations (regardless of sector ) aiming to have an edge over others. This paper attempted to demystify e-HRM by unraveling what actually is e-HRM, its purpose, categorizations, determinants, and expected benefits. It was discovered that e-HRM has been in existence and in common usage in virtually all the organizations in the developed nations of Europe and some parts of Asia; that it cuts organizational costs to an appreciative level and reduces administrative burden; and a great deal of improved client services are achieved.