International Journal of Innovative Research and Development

Abstract

Employee engagement has received the attention of researchers as well as managers in the last decade. It means the degree of commitment and involvement of employees towards their organization and its value. Employees on a high engagement level are energetic, mentally resilient and dedicated to their work. They enjoy challenges; they face at the workplace. Sometimes, it may be difficult for them to detach themselves from daily work. Engaged employees show excellent performance and contribute towards the goals of the organization.  On the contrary, disengaged employees are defensive, and they dissociate themselves from work roles and customers. Some factors like personality characteristics, nature of the job, work environment, perceived organizational support, reward, and recognition, etc. influence employee engagement. Personality characteristics namely big five traits have emerged as the valid predictor of job performance. Extraversion and Conscientiousness are positively related to employee engagement. This paper firstly analyses personality characteristics which are linked to employee engagement. Secondly, it examines the role of human resource processes which can facilitate employee engagement.

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