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Effect of Communication Gaps in the Achievement of Organizational Objectives in Adamawa State University, Mubi, Nigeria


 

The research study on the impact of communication gap in the achievement of organizational objectives identified how lecturers experience communication gaps through lack of communication skill, having different perceptions, difference in status, distrust, individual emotions, poor listening skill, gender differences, cultural differences and technological jargon. The main purpose of the study is to examine the impact of communication gaps in the achievement of Organizational Objectives; a Case Study of Adamawa State University, Mubi. The study adopted descriptive research design. The total population of the study is eight hundred and twenty-four (824) which comprises of two hundred and thirty-two Academic Staff (232) and five hundred and ninety-two (592) non-academic Staff of different carders. Therefore, the sample size for this study is 269 arrived at using Yemani Yaro formula (1964). The instrument used for collecting data from the respondents is the questionnaire, and the data gathered from the respondent was analyzed using percentage analysis. The result shows that there is significant and positive relationship between variables of the study (r=0.857, P< 0.05). Also, it was discovered that poor directives by management causes confusion among employees, communication gap can also influence reduction in information flow between management and subordinate staff, the information provided by the university management are not enough. Also, there is always opposition when opinion of all concerned are not sought in the management meeting before any decision taken. The study therefore, recommends that the management of ADSU Mubi should make clear communication in order to make directive as easier as possible to employees in order to avoid confusion among employees in discharging their duties, there is also need for good flow of information between the management and their subordinates in the institution, it also good for the management to put in cognizance the interest of the organization as well as all staff as a whole in every decision making in the institution.

 


Keywords

Achievement, communication, effect, gaps and organizational
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  • Effect of Communication Gaps in the Achievement of Organizational Objectives in Adamawa State University, Mubi, Nigeria

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Abstract


The research study on the impact of communication gap in the achievement of organizational objectives identified how lecturers experience communication gaps through lack of communication skill, having different perceptions, difference in status, distrust, individual emotions, poor listening skill, gender differences, cultural differences and technological jargon. The main purpose of the study is to examine the impact of communication gaps in the achievement of Organizational Objectives; a Case Study of Adamawa State University, Mubi. The study adopted descriptive research design. The total population of the study is eight hundred and twenty-four (824) which comprises of two hundred and thirty-two Academic Staff (232) and five hundred and ninety-two (592) non-academic Staff of different carders. Therefore, the sample size for this study is 269 arrived at using Yemani Yaro formula (1964). The instrument used for collecting data from the respondents is the questionnaire, and the data gathered from the respondent was analyzed using percentage analysis. The result shows that there is significant and positive relationship between variables of the study (r=0.857, P< 0.05). Also, it was discovered that poor directives by management causes confusion among employees, communication gap can also influence reduction in information flow between management and subordinate staff, the information provided by the university management are not enough. Also, there is always opposition when opinion of all concerned are not sought in the management meeting before any decision taken. The study therefore, recommends that the management of ADSU Mubi should make clear communication in order to make directive as easier as possible to employees in order to avoid confusion among employees in discharging their duties, there is also need for good flow of information between the management and their subordinates in the institution, it also good for the management to put in cognizance the interest of the organization as well as all staff as a whole in every decision making in the institution.

 


Keywords


Achievement, communication, effect, gaps and organizational



DOI: https://doi.org/10.24940/ijird%2F2020%2Fv9%2Fi5%2FMAY20022