Multi-Objective Recommender System For IT Governance Requirements

IT Governance is a complex system. Information overload and an abundance of choices create situations where selecting one option becomes extremely difficult or even worse, a guessing game. Recommender systems are widely used to alleviate this problem by creating intelligent rankings of items based on an aggregation of user opinions. This research paper presents the multi-criteria ranking algorithm TOPSIS adapted to the problem of dynamic service selection provided based on IT Governance requirements.